Earl's Plumbing

Gayle P.

Earl's Plumbing is prompt and professional with competitive pricing. Fixed a leak in the hot water line under my concrete slab in half the time that was estimated by others and at a firm price which was nearly half of other quotes.

If you need a plumber, don't look any further. Earl's is the one!

G Philip C.

Earl's Plumbing did an excellent job on repairing a water line -- On time; skilled, professional and prepared to do the job. I will call Earl's next time, Phillip and Jordan delivered.

Mo S.

Called to get estimate on plumbing job and was told that they could only give estimate when someone became available and they had no time line. Must be nice to have so much business that you cannot schedule estimates for what could have been a large job.
Found it was somewhat frustating to deal with a business who seemed so lackadaisical and uninterested in doing business.
Wow, if you are that busy, then, maybe you should consider hiring!!!!
Anyway, have found a reputable company that scheduled me for this afternoon. Good luck, Earl's, if this is your attitude towards customers, then, you may not be so busy in the future.

Geoffrey B.

First of all shout out to Bob and Leroy at Earls plumbing! My hot water pressure was gone, air bubbles and no pressure at all. Of course after googling I was going to need a new hot water heater.
Funny enough the next morning I'm driving and end up behind an Earls plumbing van and said well I can remember that number 888-8888. I took it as a sign. The receptionist was friendly and helpful and then Bob and Leroy came to my house. I was in full panic mode because I am unemployed due to Covid so I was imagining the worse being a $1500 hot water heater. They may have been here for 30 minutes but after fixing my hot water heater (broken nipple) I was over the moon excited when the bill was $88.
You can definitely trust Earls plumbing to be honest and not try to rake you through the coals during very hard times. Thank you, thank you, thank you, to all at Earls you made this girls life a lot easier and less stressful!

Patricia F.

Two positive experiences with this business. First visit was to diagnose a leak under my house. They properly identified the problem which was hidden out of sight and suggested a solution for avoiding problems in the future. Second visit was to fix the leak and install a new joint to clean my pipes. Showed up on time and final price was $150 less than quoted. I was shown the broken pipe that was leaking and replaced along with how to self clean my pipes for preventive maintenance. Courteous workers who removed their shoes upon entering our house each time. Can't say enough positive things about my experience. It's nice to know I have a trustworthy and professional plumbing company for the future. Great work guys.

Valerie K.

Very prompt and courteous. Came out and repaired my slow draining shower quickly.
The guys were able to save my drain cover with the stripped screws.

Erin N.

Waiting all day, they must have only 2 plumbers.
they came and could only do one thing.
they were supposed to be here around 8 am. They had an emergency so they blew us off until 2pm.
Have to make another appointment to fix anything else.
made the appointment. But apparently they only have 2 plumbers. An emergency leak.
So they were supposed to be here today.
get a call at 7 am they have another job.
Well its 10:39
I guess our time means nothing.
2nd time having to wait all day for a morning appointment.
guess they will show around 2-4 pm.
i guess appointments can always wait. If there's new customers.
waste of time.

Allison R.

After having Earl's out for our clogged kitchen sink that turned into leaky/faulty pipes in August, we thought our issue was fixed. We now have a newborn home and can't wash our bottles in the sink due to back up. No problem, these things happen.

I called Earl's this morning to discuss the issue, the urgency and to see if they would make right this problem as it is quite urgent. After initially talking to the surly customer service rep, and having her argue with me regarding the previous services, I was then put on hold and told by another representative, Heather, that they were out for a leak last time, and the soonest they could get out would be Tuesday, sooner if anything becomes available.

So not only was the customer service rude, they don't stand by their work. There shouldn't be a tone of hatefulness, rudeness or annoyance less than 30 seconds into a phone call when the nature of their very business is customer service.

I hope that I caught these individuals on a stressed morning due to holidays, overworked, understaffed, or whatever the case may be and that this isn't the norm for Earl's.

Please consider your expectation of customer care and service before contacting this company.

A P.

We live in Metairie near the lake. All most everyone in Metairie, Kenner, and New Orleans near the lake will have plumbing pipe issues at some point, where under slab repairs will need to be done. We knew we had issues, so we finally met with Cheryl and Erika to discuss the beginning to end of having plumbing replaced, with an estimate. They explained what insurance could cover, what we would have to pay for(ex. pipes replaced past the point of claim) and would handle all of the claim portion for us once we contacted the insurance company. We had Earl's come to videotape plumbing, tunneling, and repair everything under the house. All of their employees are professional, polite, and don't do ""shortcuts"", etc. We have also used them for regular plumbing/toilet/water line issues. I will highly recommend them to anyone in the Greater New Orleans area, who want a top job done, correctly, efficiently, and up to code.

Fran M.

Earl's plumbing has fantastic people working for them, really top notch and professional. We had all the plumbing replaced under our slab house by Earl's. This included hydro tunneling, foundation being chipped out, piping replacement, foundation repair, and back fill). The great people at Earl's helped us to navigate insurance before, during, and after the repair. A very painful and expensive repair was made much easier by the great people at Earl's. Earl's stayed in regular contact with us and worked around our renter's schedule to deliver nothing less than excellence. We really appreciated the job and people Earl's who made a bad situation as good as it could be.