Earl's Plumbing

Ed-die B.

Earl's Plumbing, but especially Christine in the office, was amazing! She was so helpful and knowledgeable about the work that needed to be done to my house. I needed under the slab repairs to the pipes. She helped me deal with the insurance company and was there to assist in the process at every step along the way. Would recommend them in a heartbeat!

Matt T.

Scheduled an appointment 2 weeks ahead of time for a Wednesday at 1pm. They called me after 1pm to tell me that 2 plumbers ahd not shown up that day and that they needed to reschedule. I rescheduled for the following Tuesday for after 1pm. They called a 1:54pm 3 times in a row, but I missed the call. I returned the call at 1:59pm and they said they had already sent the plumber to a different house. So now after taking 2 afternoons off of work I am looking for a more professional company.

Sara M.

Company had employees working at my apartment complex and they showed terrible etiquette. So unprofessional and rude. Will recommend against them and will be letting the corporate office of my home know as well.

Matthew T.

Earl's plumbing has fantastic people working for them, really top notch and professional. We had all the plumbing replaced under our slab house by Earl's. This included hydro tunneling, foundation being chipped out, piping replacement, foundation repair, and back fill). The great people at Earl's helped us to navigate insurance before, during, and after the repair. A very painful and expensive repair was made much easier by the great people at Earl's. Earl's stayed in regular contact with us and worked around our renter's schedule to deliver nothing less than excellence. We really appreciated the job and people Earl's who made a bad situation as good as it could be.

Gwen H.

Earl's came out the day I called to find a water line break. They were able to find a solution that would fix the issue without having to remove landscaping, that would not damage the driveway or sidewalk, etc. They came two days later and were quick, considering the job (4 hours start to finish), professional, and clean - when they left the site looked almost the same as it had before the work was done. I'd use them again.

Albert L.

David and Audi were punctual, helpful and very efficient in unclogging a bathtub that was not draining. The service was excellent and the price very reasonable.

Tiffany M.

Very prompt and courteous. Came out and repaired my slow draining shower quickly.
The guys were able to save my drain cover with the stripped screws.

Kelli B.

1 shower leak and 4 visits later, the shower still leaks. After the first time, they supposedly fixed it, I had the ceiling fixed below the leak. Very disappointed that their inability to fix a water leak has cost me many hundreds of dollars in paying them and paying for the subsequent damages. The 3rd time they came out, they sent their ""expert"" to find the problem. Now, the 4th time they've been out and they finally identify the problem and tell me to replace the entire shower which is fine, but I'd have liked to know that the first, or even the second time!

That said, their technicians are courteous and show up on time. If you use them, make sure you get a guarantee that the problem is actually fixed, then wait to make sure before you make drywall repairs.

Chellie S.

I had the valves in my shower replaced by Earl's on January 12th, 2018. It was necessary to go into the wall to repipe the manifold, which meant that tile work would need to be done. The bill was paid in full after The completion of their work. The plumbers that did the work recommended someone who came out the following day (Saturday) and did an excellent job retileing the wall. I called the following Monday morning, the 15th, and notified Earl's that the tile work was completed, and wanted to get the plumbers to return and put the trim kit in. I was told that they were busy, but someone would be out Wednesday the 17th. I was called Wednesday morning and told that due to road conditions the guys couldn't come out, but would be out Thursday the 18th. Got a call later Thursday afternoon from their office and was told they couldn't be out until Thursday the 26th due to being busy repairing broken pipes throughout the city from the freeze. I stated that this was bullshit, and unacceptable. The lady on the phone (Sharon) immediately got hysterical and said that it was the best they could do. I hung up and called back the next morning and asked for the manager. The man who answered the phone listened to my explanation and said someone would be out that day, Friday the 19th. So I waited until that afternoon and the plumbers came back, but without the trim kit they needed! They thought it was left with me! They left to go to a plumbers supply to get the kit. I got a call about an hour later from Bruce, at the office who told me that they didn't have the part, but would get it and be here on Monday the 22nd. I was shocked but had not choice but to say ok. So today, Monday the 22nd, I get another call from Bruce who says that because they're busy with broken pipes from the freeze they won't be back until Thursday the 26th! I was so angry that I said ok. After thinking about it for awhile I called back, irate, and again asked to speak to the manager. Well I got Bruce again and told him that Thursday the 26th was unacceptable and I wanted it done now. He said someone would be out tomorrow the 23rd. I asked him why should I believe him? No answer from Bruce. I said that I better see someone tomorrow morning. We shall see.
Please try to avoid this company at all costs. The plumbers that actually do the work are fine, but the office is obviously incompetent, and will tell you anything.

Lauren C.

I moved into a home and needed a gas valve installed in my laundry room and have my new dryer hooked up. The valve seems to work just fine, so I cannot complain there. However, the dryer wasn't getting hot and just spun clothes around. The two plumbers couldn't figure out why the dryer wasn't heating up and said to get another new dryer. After a month I received my second dryer, and the same issue was happening. I called another plumber, and he was able to diagnose the problem and fix it in less than ten minutes. Apparently, the valve from the laundry room to the outside was painted shut. Super simple fix and super dangerous to have a dryer running that wasn't properly ventilated. So I went over a month without a dryer because two plumbers couldn't be bothered to check a vent.
I also paid to have them check out a smell associated with my guest bathroom, and they couldn't tell me where it was coming from.