Earl's Plumbing & Air

Debbie G.

They arrived when they scheduled to come, very friendly and professional. Got right to work and solved a problem another company had botched. We're very happy with Earl's Plumbing and would high recommend them.

Rex C.

We had a gas leak. Atmos came out and locked the meter and I called Earl's.

Tyler and Isaiah from Earl's showed up and estimated it would take a couple days to complete the work.

The also saved our lives (literally).

Our home was built in 1928a and over the years experienced multiple renovations by multiple renovators. There were gas lines running everywhere and a few that ran nowhere and several were leaking.

Tyler and Isaiah were professional, competent, skilled, knowledgeable, and very, very patient. Never a cross word. Not a hint of profanity. No frustration. And always time to explain everything to us.

The job took 10 work days and many of those were in heat hovering or over 100 degrees. Jack hammering up concrete, digging, cutting old lines, laying new, digging, digging, and digging some more.

And their initial estimated repair cost I figured would be way, way low.

Then Tyler asked me to go with him up into one our attics we had sealed and foamed a few months before and there was an old very heavy, asbestos-shrouded vent pipe completely dislodged from the vent, so carbon monoxide was building in our attic.

Over the course of the last several weeks I've had multiple headaches (things I don't have) but the vent pipe got fixed, the gas line got fixed, the patio is in the process of being fixed...and we didn't have to take an ambulance ride to an emergency room or a hearse to a funeral home and we had a warning shot over the bow and purchased additional CO detectors.

So it took 5X as long as their initial estimate. But the price basically only doubled (and it was reasonable to begin with).

I'm not sure how to express the value I put on the work Tyler and Isaiah did but they brought this amazing positive attitude to their work every single day and they did us an exceptional job, and those two qualities I often think of as "priceless."

Cindy R.

What a wonderful experience. Service like this is rare these days. So nice and great work. They have a customer for life!!

Chuck H.

April 26th,2023

We had bern a customer of Earls plumbing heTing Air thru a home warrenty with their service was provided to us thru home sale.

We were happy with the service wr had received prior from them and opted ro renew the home warrenty with them when our basica plan expired after 1st yr of purchasing a home.

We asked when we opted to renew our home warrenty about the coverage on hot water heaters. We where told up to a $1000 coverage with$79 service fee being billed at $67 a month/ $792 annual . When i asked what cost was with premium plan the expense of replacing hot water heater would typical run i was informed by woman in office she would ask. We were quoted $79 service fee plus replacement cost of $480. Where would i come up with these numbers if i qas quoted. Yesterday they arrived to install hot water heater, brody showed up at house walked over to our hot water heater, turned off gas then told me your aware ut will be $1,850 for new 30 gallon hot water heater,i told him that was not what i was informed when scheduling appt. I told him to leave. He did nit offer to reignite hot water heater before he left, leaving us without hot water access. Real professional. I calked two other plumber in lubbock. One had a trch in our area and he called saying he be by in hr. He came by measures informed he can fit 40 gallon new hot water heater with catch pan, certify it be up to code, and also provide lifetime warrenty on their work as well as 3 yrs worth of bi annually draining to help prolong life of new hot water heater at $40 per servicing. Less expensive then my home warrenty service call by $40. They also provided me a wriitrn bid for $1,175.00 and installed tomorrow. Thats a saving of $675 less then what Earls wants to charge on A Home Warrenty Replacement. Please call around to get bids from other service providers before trying to have earls replace your Equipment. They installed 40 gallon Rheem with catch pan making sure everyvthing meets code requirements.

Laurie B.

They couldn't have been any happier with the service. Friendly, responsive and professional. Highly recommend.

J R.

We've lived in Lubbock for 6 years now. We tried a few different plumbers/HVAC companies over these 6 years. They were all satisfactory. However, we wound up calling Earl's a year or two ago. Someone recommended. They were very professional. From the lady who answered the phone and made the appointment for me to the text (including photo and info of service tech) telling me they were on their way to finishing the job and following up afterwards, all A+.
I highly recommend these guys. We have a tankless water heater and Earl's man Drake specializes in these heaters and he knows what he's doing - no question. Thank you Earl's! (This is a totally unsolicited review:)

Albert P.

I contacted Earl's for a routine check on our heating and air conditioning system. I was able to book an appointment the next day. The tech sent me a text which included a link that tracked his location. When the tech arrived he explained the service before he began working. He was very professional and respectful to our home. When the service was complete the tech explained all of the readings and results that were taken. The billing was detailed and payment made convenient. I was able to do it from my phone. It's apparent that Earl's utilizes the latest and greatest technology and equipment. All that is great but without great customer service by a qualified technician, none of that goes very far. I feel Isaac Delagarza (technician) provided that and went above and beyond that. A big thanks to him and Earl's Plumbing, Heating & Air! I will be using them again.

Jasbinder G.

I had heard good things about Earl's Plumbing, so when I needed a plumber, I called Earl's Plumbing. Since then I have called them 2 or 3 times. They always do a good job. I trust them completely. There pricing is reasonable. They have been exceptional overall. I called them again today, and it was the same technician, James L Orr. He is fabulous. I cannot say enough good things about him. So for me, whenever there is a plumbing need, I call Earl's, without giving it a second thought.
Thank You, Earl's Plumbing.
Jas G.

Christopher C.

Earls does not guarantee their work. They did not do a good job the 1st time and then tried to charge me again to come out to fix the original problem. Use someone else if you want the job done right. Dont let the cheap prices fool you, you get less than what you pay for once you have to hire someone else to finish the job.

Krysti S.

After MANY floods in our basement due to electrolysis in our copper pipes, we had Earls repipe the entire house using PEX (sp?). It was A big project, and water had to be off completely for a few days. They got the water back on at least in the bathroom as quickly as possible, and the entire job was done in about a week. Chris headed up the project and did an amazing job. They are professional, clean and neat, explain everything in detail and answered all our questions. They will be our new plumber on a regular basis from here on out. We could not be happier!