Earl's Performance Plumbing

Ken M.

Their service was good, however were at our house for 3hrs including a parts run and charged us for 5hrs labor at $140+ an hour. We WILL NOT be using them again.

Sarah H.

We were able to get an appt. the following day we called. Will came out and quoted us later in the day and then ended up coming out the next day to do the work we discussed so he could have some daylight. He serviced our leaky toilet and installed a water shut off valve. The price was exactly as quoted. Will worked his tail off getting us all squared away and helped us get our bathroom operational again. We added a mini request while he was on site and he took care of it without any issues. I was impressed with his service and work ethic. I ended up doing their yearly water heater maintenance agreement and got the water heater flushed that same day. I plan to use them for any future plumbing needs.

Matt J.

Completely took advantage of my situation and left the problem UNFINISHED! I needed a minor leak fixed in my laundry room. The worker looked at the problem and estimated the cost at $500.00 and would take hours to fix.

He cut into the drywall, quickly changed the nozzle and spent only a half hour total. I now have a huge hole in my wall. When asked, he said he doesn't do drywall and left. DO NOT USE. Way overpriced, unprofessional, and left me with a bigger problem than I had in the first place.

Diana B.

We love Gordon, he is very knowledgeable and doesn't mind answering questions. Very kind person. Always makes me feel like I'm getting a good deal. I'm not a trusting person but I trust him.
He left the area cleaner than it was when he got there. So thank you Gordon

Krystle C.

Tech Jason at Earls plumbing did an awesome job today doing an overall inspection of my home. He let me know what i would be looking at for future fixes, he helped me fix a faucet handle thats been busted for over a year and was overall very friendly and knowledgeable. I appreciate this business and their team of plumbers. Thank u guys.

Autumn D.

We needed a leak found and called Earl's thinking they could do the leak detection and repair! Well not only did they schedule and reschedule for coming out to find the leak they charged almost $1,000.00 for 2 hours worth of work. If I knew they wouldn't be getting the job done in its entirety I would have called American leak detection and another plumber. Also, weird side note, when asking for an itemized invoice they said that they normally don't provide those.

On the positive, I did manage to get an invoice and the leak was approx. where they called out.

Vivienne F.

Thank you so much Earl's Plumbing! You made me feel like my small job mattered. The office put me on the schedule for next day, Will was on time and answered all my questions and concerns. I'll use Earl's plumbing again for all my plumbing needs, and I'll refer to all my neighbors and friends. Thank you!

Scott B.

After having been disappointed by poor service from our regular previous plumber, we were blown away by the service, work and professionalism of Scott Simmons at Earl's Plumbing. After an immediate initial contact, Scott came out to the house right on time and took care of our issue quickly and courteously.Communication from their office via text was spot on as well. I will never call another plumber again-Earl's is the go to in this category for sure!

John U.

I am providing two reviews: One for Rob Sheats, who came out recently in response to a Home Warranty service call. The second review is for Earl's Performance Plumbing in general. I rate Rob Sheats as 5-Stars and Earl's Performance Plumbing overall as 2-Stars.

Rob Sheats: Rob provided excellent service in responding to a Home Warranty service call. He was prompt, respectful and thorough in making his diagnosis of the problem with my Tankless Water Heater. Rob literally spent hours on the phone with the manufacturer as they worked together to methodically check out each part of the system and finally identified and corrected the problem. Throughout the process, Rob kept me informed of his progress. He was a total professional and I would gladly have him come out again in the future. Overall, I was totally pleased with his work and my water heater is now up and running again.

Earl's Performance Plumbing: The reason I have only rated Earl's Performance Plumbing as 2-Stars is because I believe it charges excessively high prices for at least some of the work it performs. I recently had a larger propane line installed in preparation for a whole house generator along with the tankless water heater mentioned above. Frankly, I was shocked when I received the bid and believe it was at least 2 times higher than it should have been. I questioned the Earl's Performance technician about the bid, but he could only reduce it by $500. Unfortunately, with the massive new construction work following both the Carr and Camp Fires, I couldn't find another plumbing company that could meet my timeline, so I had to bite the bullet and pay the exorbitant prices (over $6000 for this project) Earl's charges. I can only surmise that Earl's overhead costs are exceptionally high, because neither the labor nor material costs could have driven such a high bid. Lesson learned: Start earlier when planning a project to provide the time necessary to find a plumbing company that makes a reasonable profit, but doesn't gouge the customer with excessively high prices to cover its operational overhead. To say I am disappointed by this experience is an understatement, and I won't make the same mistake twice. There have to be other plumbing companies out there who's prices are far more reasonable.

Jeannine G.

After another plumbing company told us it would be a month, a MONTH, before they could even send someone out to give us an estimate on a plumbing repair, leaving one bathroom inoperable, I called Earl's. Within two hours a service person was at our home and gave us some options for repair versus replacement of the broken fixture. The service person, Will, was extremely polite and helpful in explaining the advantages and drawbacks of repair versus replacement. We decided on repair and were able to schedule it for the next day. Will completed that job and then addressed another minor issue we had questions about. We are happy to recommend Earl's and will use them again if we have any more plumbing problems.