Eagle Plumbing Repairs & Drain Cleaning

Amanda K.

Charged me $550 to run a camera after sending two other repairmen out at incorrect times (after not calling ahead of time as stated); marked the problem as being where it turns out no pipe even existed. Never got an estimate for repair, either. Called 3 times to rectify the issue and was never contacted back. (Manager said they tried to call us back. They did not.) Will not issue a refund.

Janine C.

Horrible experience. We are 2 old ladies just trying to get a bathroom redone after getting swindled previously by another contractor. Eagle started out by misrepresenting that we wouldn't be charged for the estimate visit. After the technician completed his estimate, he told me he was adding a $165 charge for the estimate. Then, he misrepresented that the $165 would go toward the job itself if we hired them. We scheduled the job despite the misrepresentation (shouldn't have). On the day of the job, the technician spent 4 hours at the vacant house just lowering a shower valve, disconnecting a sink and cutting a huge hole in our new floor backer board where a hole didn't need cutting. That's all he did for 4 hours. Billed us $1200 that day and then told us he would have to do another quote to move the toilet plumbing which we had discussed the first time. Says now he didn't include that work in his first quote. And never credited us for the $165 we shouldn't have been charged in the first place. We feel that this operation is attempting to scam vulnerable people out of their hard-earned money. Think twice before calling them.

Jennifer A.

min suppose to assess the situation. Charge me $450 to the El me it's clogged. Said he will be back Sat because he wanted to bring in he new year with his family. Tokd me he would run a camera and that its was includedinvtge$450.
Saturday come no time when coming out. I called to see when and inquired about $450 Brittany said that was a quote. So I agree to pay the $150 cheap camera showed nothing. Then I checked my account the charged $450 on my debit card. Never charged the $65 or agree to $450 to tell something I already knew. Now its possibly tree root or collapse pipe Jake guess. Waiting on estimate for that $600 nothing accomplished. Suppose to get a military discount. They know you are stress about not having a toilet to use the take advantage of.

Gordon N.

I wanted to change out a kitchen sink and garbage disposal. The labor charge was going to be $1100.00. This job is less than two hours and I had the sink and garbage disposal. Price is out of sight and unreasonable.

Sheila J.

This plumbing company came to my house last March to hook up a sink and tried to charge me $286. I politely declined that price yet paid the service fee for coming out in cash. Today an attorneys office called me asking for money in which I PAID THEM. Better yet the guy who came to my house tried to tell me he can give me a cheaper price because he has a side business (sketchy). Also this guy rocked out in my driveway for 20 minutes before coming to ring the doorbell. TERRIBLE BUSINESS AND WORK ETHIC!!

Dwayne L.

do not call this company for any work, they will rip you off so bad and do the bare minimum. and its owed and operated by people with very little knowledge

C C.

I was referred to this company from my aunt. I never decided to read reviews before setting a service appointment. Now after reading these bad reviews is it really worth adding another bad review. Here's my review.

I recently contact Eagle Plumbing for service on 6/30. When calling them you have to speak with someone from their scheduling department. I spoke with a young lady name Jennifer who was extremely rude and very disrespectful. Fast forward, The technician came out and stated it wasn't a plumbing issue. My tenant than had the tech to look at her running toilet, he stated the toilet was fine. He told me my charge would be $125. I stated okay, but I didn't understand why when he didn't do anything or resolve the problem. Days later I see a charge of $165 on my cc. I contact the office, Jennifer answers the phone. I asked can she explained why the difference in price. I informed her I was told the $125, she than said well he gave you a discount, you should have been charged $155.00. I explained to her I didn't ask for a discount and to let me speak with a supervisor or a manager. Jennifer starts screaming at me so I hung up on her.

Today I got a call from her (Jennifer) again, telling me they will refund me $40. I explained to her this is not about the money it's about her customer service and again I needed a supervisor to call me. She stated she is the accounts manager, and I won't be able to speak with any other person. I hung up! Basically they service is horrible, the customer service is terrible. I wish I would have read reviews before booking with them!

Lynnette F.

Do NOT USE this company - wish I had read the reviews before calling. Seems to be a almost a scam - they really willing to come out for a $45 fee to access and give quote - which is reasonable.

After coming out on a Saturday the technician assured me that he could successfully unclog drain for and additional $425 (sound familiar) - then after attempting for a VERY short time decided he could not and would require MORE work during the week. Another plumber came (from another company) and successfully unclogged in less than 1 hour. Monday morning received call from Eagle demanding payment of $425 - informed them job was NOT DONE. I contacted my attorney who advised the ONLY money they were owed was the $45 call out fee. STAY AWAY as this mo of doing business seems to be more common than not for this company.

Pierre P.

Plumber showed up but never succeeded unclogging the drain... they told me they would only charge me $45 for the traveling and the attempt but then they charged me $250 over my card...not was never completed.

Victoria Gifford X.

This Company rates a total ZERO, took $600 from me and the toilet is in worse condition than it was before they came, and they refused to come rectify the problem, they suck really bad!