E & G Plumbing and Drain

Nancy V.

Tho Company was on time and the man by the name of ""Roger was the Greatest""! He fixed everything on list in record time and such a great man,thank you Roger and thank your company for hiring you.
The you lady that mans the call's should be commended ""sweet is the key word "".
Merry Christmas E&G
from
Nancy

Desiree N.

Had a major issue with our plumbing!! Rodger came out right on time! Cleared our line was very nice! Great customer service! He even put in a call to have the water pumped out of our basement!! Would recommend to my family and friends!! I will definitely be calling them back again!!! Thanks so much E&G plumbing!!!!

Malia M.

Happened to see their service truck in my neighborhood and asked for immediate help. The technician came right over. I called them later for a bigger job and was delighted to find that the one time nice experience wasn't a fluke! They did terrific work and at a very reasonable price.
I am in La Quinta and they are in Hemet but seemed happy to come over.
Local plumbers watch out! There is a great firm in Hemet that is doing a better job all the way around.

Mario R.

I called Eric around 7pm, left him a vm. He returned my call with in 5min. I explained my mainline was clogged. He was here the next day right in the time frame he stated. Took care of the problem for the exact price he quoted. He was very professional and kind. Would recommend him 100% to anyone in need of a great plumber. Thanks Eric.

Tori W.

Fast, HONEST and Kind. I was called by another plumber this morning and told my mom's house had a leak. The city had put an excess usage note on her door last night. The other plummer couldn't find it, so it would be $500 to get leak detection equipment. I was going to go for it until my husband said look at yelp. I'm so glad he did. The other company had a lot of red flags. Eric not only found the leak (toilets), but didn't need the detection equipment as he tried some 'common sense' tricks to find it first.(His words) A $500 bill just to find the problem became 1/4 of that with some patience for an older woman (she wouldn't answer the door). He was so kind to my 92 year old mom, who was too deaf to answer the door and too worried to give him any help. I called her back and her tearful & fearful voice was actually upbeat and super relieved just a few hours after my call to him.

Greg H.

So after getting a LARGE bill from CVWD I called them(CVWD) to check my meter, confirmed it was running with everything off. Called my home warranty company to search for a slab leak. They sent an order to E&G who contacted me promptly and professionally. Scheduling did not work out so I had an independent do the leak detection, which they found outside of the house, which is not covered by the warranty or insurance. the independent gave me a repair quote which was high and the cost of detection would not be applied. I made contact again with E&G and Robert said would send someone out to bid. A professional tech named Roger did just that. We scheduled a repair date, and repair was done within a few hours. I will use and recommend this company to all that need great work and service!

Jennifer S.

Eric is professional and knowledgable. They were on time and cleaned up afterward. They were able to fix my plumbing problem quickly and efficiently. I was pleased with the service I received. Couldn't have asked for a better price either. I was quoted by several other companies in the area and E and G was the best deal! I've had crappy service from others in the past but this was not the case this time! Thankfully!

MaryAnn C.

This is an extremely frustrating and unprofessional company to attempt to do business with. They didn't show up to their first or second scheduled appointment. The first time they said they didn't have it on the books, the second time, no explanation was given. When they did show, they were over an hour late. After having to take time off work to make these appointments possible, I didn't appreciate having my time disrespected and wasted, I would never treat my clients that way. If time is not a factor for you, feel free to call these people, if it is, look elsewhere.

C C.

Needing the services of a plumber can be an aggravating experience. Trust me, if you need a great one, call E & G. They are competent, punctual, and professional. I am DIY savvy, and have remodeled a couple of homes. Unfortunately, sometimes when you have a plumbing or electrical problem, the issue is beyond your abilities. I just used E & G last weekend, and they were reasonably priced and extremely honest.
I read the multi-post axe grind from Conan, and I would suggest that you disregard his rant. He obviously has a Home Warranty problem, and he doesn't seem to understand that the Home Warranty people and the actual technicians who do the work are two totally different entities.
Finally, please know that I have no connection to E & G. In fact, I rarely rate a business, but I really felt like they deserved the recognition. I have often benefitted from accurate Yelp reviews, so I figure every once in a while I need to take the time and give something back to the site.

Conan S.

Friday(5/8/15)
E & G Plumbing was sent out by my home warranty company to deal with issues in both my bathrooms. In the guest bathroom, the plumber promptly fixed the issue. However, in the master bath, the plumber managed to make a slow draining shower not drain at all. He told me that he had made the issue worse and that it would cost me probably about $200 additionally to fix the issue he created. He went under the house(it is raised above ground for easy pipe access) where he sawed open the drain pipe to see if he could fix it that way. He could not. He also had to leave at time and said he would return later that weekend to fix it at the inflated fee. I am now left with a sawed open drain and essentially a nonfunctional shower since when the water runs, it no still floods the bathroom.

Sunday(5/10/15)
He did not return that weekend. He left no other number than his office number(which was closed when I called)

Monday(5/11/15)
I called the office and explained the issue. The office manager said he would talk to his plumber and find out what happened and then return my call after lunch. 4:30pm came and I had not heard anything. I called them back only to have the phone rang until voicemail.
I called again 15 minutes later, and the phone just rang with no voicemail.

Tuesday(5/12/15)
I called again and no answer. I then called the warranty company that had sent them out to complain about what had happened. The warranty company then calls them and they pick up. The warranty company tells me that they had a talk with the plumbers and that I should get a call during the day to schedule a service appointment. After hanging up with the warranty company, 2 minutes later I get a call from the plumbers(from the same number I called 3 times prior but no pick up)
We set an appointment for Thursday morning to fix the issue.