Dyess Air & Plumbing

JR R.

Always great service! David was very knowledgeable, polite, and understanding of our mechanical issues. He was great at explaining what he was going to do and rechecked his work before leaving our property. We have been customers of Dyess Air since 2017. We highly recommend their service. JR & Judy Radtka Sea Pines

Corine S.

1/20/2020 Rasheen Brooks, a technician with Dyess Heating & Air came to our home to service our unit. He was very professional, respectable, and knowledgeable about his job. We enjoyed having him into our home to provide the service maintenance. We look forward to Mr. Brooks' future visits to service our unit. C. Scantling, Satisfied Customer Beaufort, SC

Ken W.

I have been using Dyess for years with my condo on Hilton Head Island. From the sales people to the service technicians.... everyone has always been very knowledgeable and helpful. Today we had our 6 month service checkup... Jose was the technician.... he was great !! Very thorough... extremely polite... and very mindful of our condo. Thanks again for a very good experience !!

Stephen P.

In June 2018 I had obtained three quotes from Air Conditioning companies for a complete replacement installtion of my AC system. Dyess H&A was equal to a second bidder. After meeting with Josh I decided to go with Dyess. They installed a new 4-1/2 Ton Two Stage Trane Heat Pump with while house filter for our 2,200 SF single-story home with high ceilings. The Trane System installed has non-corrosive condenser and blower unit components. The install was complicated primarily because of narrow access to my above garage attic space. The fan unit had to be disassembled and reassembled in the attic which took a day longer than planned. The Dyess technician worked tirelessly in very hot conditions to get our system installed and running. After 15-months of operation I could not be happier with our AC. Dyess is providing our bi-annual service. Yesterday I discovered our attack system PVC drain line had clogged filling the drain pan with water. Thankfully, our pan drain line worked properly and the pan did not overflow. I called Dyess in the morning and Floyd Coket, Dyess service technician, fixed the clogged drain line and vacuumed all the water from our drain pan. System working like a charm. I wanted to give Dyess a 4-1/2 Star Rating; but, could not using Yelp!

Robert O.

Always have been impressed with Mario! Very personable and highly skilled. Have been a customer for many years and have always had excellent response and service from all employees. Highly recommend!

Jillyan L.

Check out my google review on this place. Please don't waste your time or money here you will be disappointed

Mary P.

When we bought our home 2 years ago . The former owners were nice enough to give us their Air tune-up they had already paid for. So we had Dyess come out and do our service. The first experience was good. So we renewed the contract for an other year. The second and third time they were here. They were literally here maybe 15 minutes. I wondered how they could possible get done so fast. The 3rd time we had them out the service tech told us our system was shot. We needed a new air conditioner and 2 of my 3 heat strips were shot. It would never make it through the hot season. He had to put 8 gallons of refrigereant in it. ( he was outside for like 4 minutes) I knew our system was older so immediately went into financing this. The tech Tim.. told me how much and so on then left while I tried to get it all together. The next day he shows up at my door.. Because we never updated our phone number. Telling me how he heard we had the financing and should go with a 3 ton system instead of 2 1/;2 as it would be more efficient. That sent warning bells out to me .. So I called a friend of a friend in. For a second opinion .And I am glad I did. The second tech came out and told me yeah our system was old. It could have a leak but it was probably very small as he couldn't detect it. And that he thought our system would make this year if not another. None of our heat strips were corroded and were fine. But he did find they hadn't been doing any tune ups for a long while. And when we do replace the system getting a 3 ton over the 21/2 would be counter efficient. As the system would never shut down. ( I already knew this) It literally cost me a $60 part and $75 for the tune up.( plus the wasted $175) to Dyess ) And guess what??? I made it the whole summer. These guys are crooks and definitely liars. If they ever tell you need a new system.. Get a second opinion. And after doing research . I found it isn't so much the brand of air conditioner you have. As how well it is installed. If you have a someone who is not even cleaning and tuning up your system , when they are supposed to be. Would you trust them to install a new one??