Dwyer Services

Ruth C.

These guys had a good reputation but something has changed. We had problems from one end of the job to the other. There were issues with the quote (it was incomplete and would have required more payment to finish the job). The owner had to come out to smooth things over and we found him credible so we went forward. Nothing changed though. The office tried pushed the project so fast that it actually seemed to mess themselves up. They needed to send contractors out for 'second looks' who expressed bafflement at why they were there. The install was the only smooth day. Now it's been over a month and we haven't heard about permit follow-up. We have a question about something that might be an issue with the unit and as usual, the office is all over the place. First no reply. Then after second request a ""we'll come out and check it out"" followed an hour later by ""the head installer says it's the vents and he'll call you tomorrow between 9 and 11"". Somehow he knows this without coming out. And it's 11 and no call. It's like dealing with a company run by cats - there all over the pace to the point where they are their own worst enemy. I would not recommend them. They might be good technicians but the entire group is so disorganized that it isn't worth the headache.

Bob Z.

Didn't appreciate their quote switched a couple of times just to lower price jeopoquality

Ray D.

I called Dwyer to repair a toilet that was continuously filling. There was a leaky gasket and I didn't have time to change it. When the technician arrived he first tried to sell me a new toilet. I was a bit surprised as mine was 5 years old. He then tried to sell me a service plan. Once I declined all of the offers he told me the repair would be 499.00. I declined the service as I knew the part was $20.00 and the repair would take about 30mins. I'm not sure how a 499.00 charge for a 20 part and 30 minutes of labor falls under the fair prices that is advertised on their website

I ended up paying the 79 visit and did the repair myself. 20 part from Fergusons and it took me 40 mins

Evelyn M.

I want to give them 5 stars because their service is awesome, their people are amazing but I cannot call the office anymore and listen to that GOD AWFUL recording over and over of someones mother. I have had them replace 2 HVAC units, do many repairs and they have been so kind and accommodating. PLEASE REMOVE THE LOOP ON YOUR PHONES.

Vincnt C.

It's actually 4.5 stars. Mike and Dom did the work in my home by repairing the gas leaks I had. Leaks were located using an upper end sniffer device and the job scheduled. In addition to the great work done, Dwyer Services was the lowest price for my job out of 4 quotes I had gotten.

These guys work quick but make sure the job gets done right. I am also interested in the maintenance plans they offer and will seriously consider enrolling once my plan with Gold Medal expires. BTW, the highest quote I had gotten was with Gold Medal.

Should you need electrical, plumbing, HVAC work; look into these guys.

Deirdre R.

The Dwyer team is first rate. I just used them to upgrade and install a new AC system and the process was smooth and painless. Eric explained everything in detail and never tired of my endless questions! The techs Joe and Joe were competent, professional and very neat! They even went the extra mile and switched out some hard to reach light bulbs for me! This was a big expensive job and Dwyer's pricing was very competitive. With so many vendors vying for your business, it's nice to find a local business that really delivers. I clearly made the right decision to go with Dwyer Services.

Andrea E.

Dwyer is honestly the best to call for any problem! Had a new heating system installed & also plumbing issues! Great all around to deal with from the girls who answer the phones to the workers who they send out! Highly recommend! Special shout out to uncle Pat, (not my uncle), and the most recent guys DON & YAMIL! They not only did a terrific job but they are even great at cleaning up!

Jared C.

They were fantastic from start to finish. Out of the 4 companies we received quotes and information, Dwyer was the only company that had all of the answers about the NJ Home energy savings program. They made the process very easy. Would highly recommend!!

Kathy K.

I first used this service when I had a problem with my furnace. Three years ago. They had the best technician whom you trusted and believed.. I would have recommended That service to anybody friends or family. I actually got contracts for them to service my air in the summer my furnace in the winter I paid for this service for 3 years including year 2020. Well when I called to make an appointment way back in June they said because of Covid they're so far behind. No offense I am a front line worker I worked every day with sick patients. You work in peoples basements. Here it is in June we couldn't figure that out a way to honor those contracts? You are outside working ion the air-conditioning unit. I paid for the service. They seem to be skipping out on everybody who paid for the service as far as I'm concerned. I paid for an air and heat maintenance in January for services in June and November. My advice don't ever buy a contract with them. One main issue is of all the technicians that were trustful are no longer employees. Who treats paid customers like that? A company you do not want to hire that's who. What happen to the owners maybe you need to help. One lost and it happy customer.

Allison T.

Great service. Dwyer came out to repair a furnace in the coldest part of the winter in 2017. They had the part ordered and installed within two days, so it was not as much of an chilly inconvenience as it could have been.

More recently( June, 2019) our ductless mini split heat and a/c unit stopped working. Anthony diagnosed the problem quickly and ordered parts. His installation was just 2 hours and the unit works like new.

The only reason I did not give this business five stars is that I think the cost for diagnosis is a bit high, and unlike other service providers I have used, they do not put the cost of your diagnostic visit toward service. It only cost about $160 in labor when they actually installed the parts ($90 per hour for labor) but it was almost that same amount for the 10 minute visit just to diagnose the problem. I found it strange.

In spite of this, I will continue to use Dwyer for all of our heating and air conditioning needs.