Durance Plumbing

Nicole R.

Kirk was responsive, showed up in the agreed window, and fixed the disposal and drain in 30 minutes.

Orly M.

Excellent work. Very polite, listened to my concerns. I had another plumbing issues and they were able to take care of it last minute. Adam was awesome. Strongly recommend this company.

Lammi A.

Adam took care of our heavy water leak problem within our toilets. He looked at more than I asked about. He checked the pressure of our pipes to make sure they were in normal shape. Explained a lot more about our water pump and our system than I even asked. Very professional and would recommend to anyone I see.

Brian R.

I've had Durance do two plumbing jobs at my older, circa 1947 house in Takoma Park - fixing a leaky toilet and a blocked shower drain. Both times Kirk did the work quickly and inexpensively, avoiding more costly repair work. Highly recommend.

Ashleigh T.

I was extremely impressed with Durance plumbing. After moving into a new house, we had trouble finding an honest and reliable plumber. Recently we reached out to Durance to help us with a faucet installation. Despite having a heavy workload and busy schedule, Kirk managed to squeeze us in and did the work quickly and professionally for a reasonable cost. He was also a delight to talk with and get to know. We are happy to now have a plumber we can trust going forward.

David E.

Excellent all-around experience with Durance. Kirk was responsive with providing me a quote (within a couple of hours through their website contact form), and even more impressively, they honored the quote despite the fact the job ended up being more involved/taking much more time than they expected. Adam was the person who did the actual work, and he was prompt, friendly, courteous, and competent. My experience was so good that I selfishly hesitate writing this review because the more popular Durance becomes, the harder (and more expensive) it will be to book them for future jobs!

One other small bonus - they accept all major credit cards and use Square, so payments can be made easily and on the spot. Just great.

Paul K.

Echoing other sentiments about the company on this site, I wish I could give Durance Plumbing more than 5 stars. I had a problem with my kitchen faucet that was fixed and received some instruction on how to mitigate the issue if the problem reoccurs. Their expertise and professionalism met and exceeded my expectations. Thanks very much!

Allan R.

Fantastic, timely, and thoughtful service.
We had a water heater that had started leaking from the top. Adam took his time to see if it was leaking from one of the connections that could be repaired, and when it was clear that it was not leaking from one of the repairable places, he took time to demonstrate the problem, and then was thoughtful in his answers of options that we had.
He and his assistant worked quickly, took great care of the house while coming in and out, and did a fantastic job.
I would recommend highly.

Len E.

Durance Plumbing is a very reliable company. I needed a couple of backflow devices replaced. I called two other companies; one of them didn't show up and the other called the day of the appointment and said they couldn't find the part (but still charged me for the visit). Kirk showed up early for the appointment, finished the job quickly and left no mess for me to clean up. He was also cheaper than the other guys.

Donna G.

More than a month ago, we requested a quote for replacing our water heater with a tankless one. We figured we'd beat the holiday rush, etc. Not with this company.

Adam showed up 1/2 hour early for our service call, then promptly left when nobody answered the door. (My husband was in the shower.) Showing up early is all well & good, but I would expect a service provider to at least wait until the appointed time before leaving. We didn't find out what had happened until we called to find out why he was a no-show at the scheduled time. Apparently Durance expects you to sit at the ready for the entire day of your appointment. Don't go to the bathroom! Don't take a shower! Don't walk the dog! Wait. By. The.Door.Or.Else!

He did come back to look at the current water heater & gas lines. After that - radio silence. No price quote, no follow up. I called last week to ask when we'd be getting the quote. His partner told us Adam would call us back. Again - radio silence. Apparently a glutton for punishment, I called again this morning. No explanation for why we didn't get the quote or return call, just an apology. ""Apparently we're too busy to do this.""

So, folks, if they're too busy for a $5000 + job, they're probably too busy for your clogged toilet