Dunedin Plumbing

Jimmy G.

New sewer lines from house to tie in with county. Adam came out and was polite, informative and explained the process of permitting and environmental approval. He wrote up an estimate and explained it every step of the way. I asked for an added repair and he took a look and explained it completely. We signed, he left and all was good. When I called to see when job was starting Scott was rushed and rude. Every time I've spoken to him he has been short and rude to me. He finally put me on hold and went to a computer and told me """"We'll be out tomorrow to start the job."""" No notice? No courtesy call? I called back to ask how long water would be out of use and was told a minimal amount of time which is true for the installation. A tech came by today, put a float ball in one end and filled the length with water. I only know this because I saw his truck out front. Not knock, no courtesy call, no information offered about how long we would be unable to flush. I called the office to inquire and run some of my customer service concerns to Scott. He essentially cut me off and stated the scope of their job. When I asked if he saw the customer service issue he again shut me down. I asked him to check the computer on a hot water heater they had installed and he stated """"I'm not near a computer, I'm actually eating my lunch."""" Strange answer for a co-owner. Bottom line - if you use Dunedin Plumbing I suggest you deal with Adam and Brian and do you best to have nothing to do with Scott. He is the quintessential kid who inherited dads business. Luckily Brian is a good balance. Guys who did the job were always nice they just need better direction.

Debbie R.

Dunedin came to my condo complex an fixed some water shut offs.they were very polite and did the work in less time than they said.they cleaned up after themselves and everything works great!!!!! Then Bob came and looked at my floor because the wood was buckling up. Very nice and explained the problem . Great company!!!!!

David R.

Less than six months ago, Dunedin Plumbing replaced my water heater, a process that involved a lot of back-and-forth with the electrician, the city, and permits--an ordeal I recognize may not be entirely their fault. The replacement was expensive. Fast forward to this weekend, when I discovered the heating element in my unit had failed. I contacted their on-call plumber and explained my dad diagnosed the issue. He suggested my dad replace the element himself, which felt absurd. This should be covered under warranty. When I called back to say my dad wouldn't be doing the repairs, the plumber promised to arrive between 10 and 10:30 AM the next day. By noon, I hadn't heard anything, so I reached out--only to be ignored. My dad then left a voicemail, to which the plumber stated he couldn't """"waste his time explaining"""" why he was no longer coming. This plumber was unprofessional, and Dunedin Plumbing's services are not worth the price. I'm left with no hot water and a useless four-month-old water heater. DO NOT WASTE YOUR TIME.

Ashley B.

Dunedin Plumbing is by far and away, the best plumbing resource in the Tampa area. The entire experience with them, from calling to schedule an appointment to the work being done, has always been first class at very fair prices. We have used them for years and we should have posted this review a long time ago. Keep up the great work.

Peter R.

On Friday 12/27 we had a clogged bathroom sink and called Dunedin Plumbing as we had used them in the past . They had also completely replumbed our house in 2017. To make a long story short the problem was created by them when they had rerouted the drains . The plumber was incompetent and wasted a lot of time talking about his personal life. In the end he charged us $305 for a simple drain unclogging. When I called the owner Scott he was very unsympathetic and wouldn't work with us. After being a loyal customer for over 2 years I will never use them again

Susan S.

Be careful they quote price for one plumber over the phone $95 + $100 an hour additional. Then send 3 and charge you per hour for each of them whether they are needed or not. Then only one stays on the job wile the others drive away wile your being charged for their labor on the job. Also they did not give a full breakdown of the work done """"costs"""" on the first bill. They had to come back another day and this bill had a breakdown of charges but one of charges had $125 with no indication of what was $125. With what looked like white out all over the bill. Total bill says a 40 gal water heater install was $1900. Water heater says it is a 36 gal capacity.

D Y.

We highly recommend Dunedin Plumbing Inc. This is the second time this winter that we have needed this company's services. They are excellent from the moment you phone in a problem. The answering service is great dispatch is great, the service techs are well-trained, neatly dressed and clean and friendly and professional. Dunedin Plumbing is a very professional operation from start to finish. We also find their prices to be reasonable - not cheap - but you get value for your money.

Tod B.

Josh did a great job installing our new water heater and explained everything he did and why he was doing it. We called and left a message with the answering service on Saturday when we found our old one was leaking, and they called us back first thing Monday morning and were out here doing the job Monday at noon. He called to let us know when he was on his way and was right on time. Far better than the other two plumbers we've used in the past. Heartily recommend them.

Debbi B.

Mr . STONE , Rang the door bell . Introduced himself showed him where the garbage disposal would go. Then he started to work, he asked us which side of the sink disposal vote on. He was very neat and efficient. I would recommend Dunedin Plumbing to anyone.

Kathryn H.

I live right down the block from this business,where there a woods and shrubbery on one side of the street.I'm 64,with physical disabilities,and walk my dog on this block every morning.It is a highly ignored 25 MPH speed limit.Today,a Dunedin Plumbing truck sped down this street,missing us by maybe,2-3 feet.I reported this to ,who I believe is a manager there,Scott,who could not have been more rude,crude,and unprofessional.He didn't want to hear my complaint,interrupted me several times,saying"""" I don't have time for this.I have a business to run.I have 18 trucks,I can't be responsible for them"""".He finally,angrily said,""""If you have a complaint about the(regular)speeders,call the police to put a radar trap there"""",and hung up.Very professional,huh?I reported him,and the situation to the Dunedin mayor's office Police Department liason .By the way,I only rated them a 1,because 0 was not an option!.