Dunedin Plumbing

Barbara W.

We had them come out for small job, change out two faucets and put in new pipes for shower. All areas were exposed due to remodeling job. Two of them showed up and they were here for 2 hours. The second guy was an apprentice not actually plumber. I got charged for 2 Licensed plumbers when one could do job. They charged 650.00, a bit much for lite plumbing work and didn't have to supply anything. I heard the one guy call his boss before filling out bill and ask why he was charging for the apprentice? Plus they took all my old faucets and plumbing with them. When I called, they flat out lied and said they throw it away. The owner/manager started yelling at me. I would let me house flood out before I would ever let them in my house again. We have since found out that they didn't hook up pipes correctly and had to pay for another plumber to come out. Which was a lot less money.

Jamie T.

I was charged for online permits but was told that they waited in line and had to charge a few. Yet the online permits costed $211.00 but charged $250.00. I was told that I could use a coupon until I got the bill then I was told I could not use that coupon. I now wonder if the work that was done was actually necessary. They are very expensive. I would never recommend them or use them again. Buyer beware!

Cheyenne H.

This review is not based on the service I received from Dunedin plumbing, but from what a driver did to me in his work vehicle on Monday afternoon. I we driving with my young son in the car, when a Dunedin plumbing van cut me off pulling out of Scottsdale onto Patricia. He then looked at me in his side mirror, smiles and laughed and started swerving all over the road purposely. He left track marks in the grass near the bowling alley then pulled into the shop. I called Dunedin plumbing at 4:32, to let them know what had just happened. Their answering service told me they closed at 4:30 and couldn't transfer me over to speak with someone. For a company that is family owned, you would think they would be more cautious in the employees they hire, and be more concerned in the safety of the people that reside in the community. Beware of dunedin plumbing drivers!!

Joan C.

Plummers Bob & James of Dunedin Plumming are very professional, knowledgeable & caring. They went beyond their job of finding a leak in the attic & repairing it. They cleaned up the mess made by the condo maintenance employee. Previously to this I had Dunedin Plummimg install a water heater. I highly recommend Dunedin Plumming.

Dana C.

I purchased a home recently and discovered after closing that there was an open permit for a water heater changeout. The plumber that pulled the original permit wouldn't even take my calls or return my messages. I called Dunedin Plumbing and they were extremely helpful in getting the permit re-opened and the work done (correctly this time!) so that the permit could be closed out. I will definitely use this company again.

Roy B.

I have used Dunedin Plumbing in Dunedin many times in the past. Today I had a problem that I did not expect from them. About two weeks ago they sent a plumber to look at my plumbing needs at my request for which I paid $95 for about 15 minutes and their plumber did nothing but look and make some ridiculous comments. (I also understand trip charges are a given) Before the plumber left, he told me that if they did the job that the $95 would be applied to any charges and if over an hour it would be $25 per quarter hour or $100 per hour for labor plus parts, if any were used. When I called last week, 4/15/16 on a Friday, I asked for a plumber to install a shower head arm that I had a problem with a small leak. I asked if the $95 charge from before would be applied and if any other charges would be added. The """"supervisor"""" that I spoke with told me that the $95 payment previously would be fine unless the plumber took longer than an hour or used any parts. The job was completed 4/18/16, Monday AM, and it took about 15 minutes to complete, using only some teflon tape and a little pipe dope. Then, when the plumber called his shop, Scott, (identified himself as part owner) said that we had to pay another $50 """"continuance fee"""" for the work done today. THIS IS POOR BUSINESS IN MY OPINION! Next time, I will choose another plumber for my plumbing needs!!!!

S B.

Very expensive and you don't get what you pay for here. I simply called to ask a few questions about our huge plumbing bill and I was screamed at by the plumber. The lady answering the phone literally hung up on me. One plumber that came out was very helpful to fix the first plumbers(from Dunedin Plumbing) errors but said he would need authorization to fix something they had ruined. To make a long story short, we never heard from them again. This was an expensive lesson for us... always check reviews before hiring. Look elsewhere for your plumbing needs.

Joyce S.

We had Dunedin Plumbing out to repair our hose connection to our home. The service man was very helpful and re-plumbed it to have better access and put a new shutoff valve on. Works perfectly now with no leaks. We highly recommend Dunedin Plumbing for their prompt service and knowledgeable service people.

Don D.

If I could give them a minus 5 stars I would, hired them to come out to find a leak under my house. Leak was under concrete slab, the employee stated the leak was under my water heater in the laundry room. I eventually found the leak 12 feet from the water heater. I wrote a letter to the owners and hand delivered it to the office, stating I would appreciate a refund explaining the above situation. They wouldn't refund anything!!!!! Consumer beware!!! They ripped me off $250.00 for bogus leak detection!

Lynn H.

Absolute terrible service!!! I called on Thursday to replace my gas water heater and Friday """"Bob and his team"""" do so but the unit is leaking when I get home, not into the pan but over the pan onto the wall and wooden floor and over night through the floor into my bedroom as I wake up to water trickling through my light in my bedroom. (I go though 3 soaking wet towels in my bedroom) I call Friday night and they tell me they will have the original team """"fix it"""" and no mention to turn it off or send someone out for an emergency. Saturday morning Bob is nice and shuts off the unit (after damage to my floor and bedroom ceiling) and states they will order a new unit and install on Monday) Monday afternoon they replace the gas water heater and tell me """"you can close the doors"""" (to the utility closet) as they kicked in the retainer pan on the floor so the door will close. The Monday """"Jeff"""" team also had no mercy taking the old unit out as they caused divots on my hard wood stair case banging it down each stair on the way out. They were unsympathetic as my kids and I took cold showers from Thursday through Monday although they have an """"emergency service for such repairs and had already been paid for the replacement on Friday that failed. As for the damage to my floor and ceiling in my bedroom they plan to put a new coat of paint while the insulation behind my light is still soaking wet and I still have water stains appearing on my ceiling. They quoted me $950 and charged me $1050. I will NEVER use them again although Bob was very nice and helpful.