Dunedin Plumbing

Louise C.

ON 8/30/2017 Dunedin Plumbing installed a new bathroom faucet in my bathroom. One day later, the faucet leaked. There was a bucket of water leaking from the faucet they installed. I was told the cost would be $95.00. The next dayn i called to state the faucet leaked. I was told i would have to pay an additional $25.00 for them to stop the leak. The technician should have made sure there was no leak before after he installed the faucet. He did not check to see if the faucet was leaking. He installed the faucet within 45 minutes and left. I should not have had to pay the additional $25.00 for them to stop the leak that they had left the undone the day before. There was dishonesty with this company. Please beware of hiring this company. They do not perform good workl

Matt J.

Very expensive, and and will stick you with a magically large bill. However they are professional, do good work and are friendly. Just expect to pay 2-5x what every they tell you it will be. They said I needed to replace a section of pipe in the front yard after they came and snaked and used the camera ($400). I Dug the hole in the yard they came out and cut the old pipe out and dropped a new one in. I was told the whole thing would cost $500. I end up with an invoice for $2,200. They were friendly and did a good job, but I will not be using again after my experience with them.

Tracy G.

Called Dunedin Plumbing to discuss replacing our water heater. Very informative. They gave a great price and premium product. Rob and Josh showed up to do the job. Cleaned up afterwards and did great. Highly recommend.

S. T.

Rob replaced my water heated , worked steady and fast , was polite and cleaned up after himself . Very happy with his work . Ask for Rob !!!

Kathleen N.

When I called they told me it would be $90 for the first hour. I explained that it was a very small job. When the service person gave me the bill it was $165. He said I must have misunderstood the man on the phone that it's $90 for the first 45 minutes. Interesting that a company would charge in that type of increment of time. It actually took him less then an hour to complete the job. He also charged me $42.50 for a piece of PVC pipe that was L-shaped and about 6 inches. I paid the $165 only because I needed to go to work. Wish I would have read the reviews prior to using Dunedin Plumbing.

Marilee M.

I have used Dunedin Plumbing for my rental properties (I have 5 properties in Pinellas County). When asking for a copy of my invoice for the work done 10/4/17, I had to call 2 times and when I finally stopped in to get a copy I was treated very poorly by the bookkeeper. She told me that they have 8,000 customers and she didn't have time to search for this invoice. I explained that I didn't need the original invoice, that a copy of the computer printout was all I needed. She basically screamed at me and told me she didn't have time to get this in the computer. They didn't have any problem charging my Visa promptly when I called in with the number. I explained that I have used them many times but if this was the way I was going to be treated I would not use them again. She said, """"Fine, please do me a favor and don't use us. We don't need your business"""". When I asked who owned the company she stated that her family does. Really! Wow! Not EVER using them again.

Anthony D.

I live right down the block from this business,where there a woods and shrubbery on one side of the street.I'm 64,with physical disabilities,and walk my dog on this block every morning.It is a highly ignored 25 MPH speed limit.Today,a Dunedin Plumbing truck sped down this street,missing us by maybe,2-3 feet.I reported this to ,who I believe is a manager there,Scott,who could not have been more rude,crude,and unprofessional.He didn't want to hear my complaint,interrupted me several times,saying"""" I don't have time for this.I have a business to run.I have 18 trucks,I can't be responsible for them"""".He finally,angrily said,""""If you have a complaint about the(regular)speeders,call the police to put a radar trap there"""",and hung up.Very professional,huh?I reported him,and the situation to the Dunedin mayor's office Police Department liason .By the way,I only rated them a 1,because 0 was not an option!.

Patti T.

Awful - they replaced 2 bathroom sinks and when I realized later that one of the faucets was leaking the lady on the phone denied they did the work even though I was able to give her the invoice number! I had to pay another plumbing company to come out to fix what Dunedin did not complete. I have used them 3 times - twice they did not get the billing straight and a month later (in 2 incidents) they finally got the billing straight (the plumber wrote down the credit card number incorrectly - I can see that happening once, but twice? And both times it took them a month to figure it out?). Very rude on the phone. I will not use them again.

Nikki E.

TERRIBLE!!! Rick was the plumber and I'm sorry to say but he's mature. Came out to remove my old sink before I had new counter tops installed. Had to have my fiance help him lift the sink out because of his hernia. That night I noticed the water was not turned off properly and it leaked for 24 hours all over the cabinet under the sink. The next day they came out to put in the new sink and it was the same plumber Rick. He stinks like cigarette smoke. I told him about the leak. He tried to blame me for all the cleaning products being down below. Seriously? He saw I was putting in a brown sink (he saw the sink the day before) but only had white and cream caulk. So someone had to bring him brown to match my sink. While he was installing the sink I called the office to complain about the water damage. I was told they would send one of the owner's but they didn't they sent out the damage company and now I have 4 very LOUD fans in my kitchen and dining room drying the water! I wish they had sent out one of the owners so I could complain face-to-face. I guess he didn't want to hear what a paying customer had to say! NOT PAYING FOR THIS INSTALLATION! WORST COMPANY EVER! NEVER USE THEM!

Steven J.

Be careful they quote price for one plumber over the phone $95 + $100 an hour additional. Then send 3 and charge you per hour for each of them whether they are needed or not. Then only one stays on the job wile the others drive away wile your being charged for their labor on the job. Also they did not give a full breakdown of the work done """"costs"""" on the first bill. They had to come back another day and this bill had a breakdown of charges but one of charges had $125 with no indication of what was $125. With what looked like white out all over the bill. Total bill says a 40 gal water heater install was $1900. Water heater says it is a 36 gal capacity.