Dukes Plumbing Heating & Air

Jeanette P.

Great response time! Living in coleville it's difficult 2 get anyone 2 call back let alone come out but Dukes was here within 2 hours. Very polite

Raylene J.

I called Duke's Plumbing when I had a leaky toilet and a slow draining sink. The appointment was handled in a very courteous, professional manner, and the appointment was made for the following day. I was called the next day prior to my appointment because an emergency came up and it became necessary to move my appointment out a couple of hours. I appreciated the apology for the inconvenience and the fact that they communicated the change before they were to be at my house. The plumber was very courteous and repaired both problems without incident. I felt the charges were very reasonable, and I did appreciate the senior discount. I would highly recommend Duke's Plumbing because of their professional, courteous service and excellent communication.

Ron G.

This is a warning to all customers, I advise to reconsider hiring Dukes Plumbing. Dukes Plumbing has a bad reputation for taking advantage of single senior women, by overcharging them and by convincing them to make unnecessary repairs. I have already filed complaints with the Better Business Bureau as well as the Attorney General's office. Only these matters will not be resolved until later in the year. In the meantime Dukes Plumbing can remain open for business. And I am simply asking for the public's help in not hiring Dukes Plumbing, with your help we can put companies like this out of business that tarnish our community. THANK YOU



NOW IF YOU NO LONGER SEE THIS REVIEW IN A FEW WEEKS, IT JUST GOES TO SHOW YOU HOW DISHONEST THIS COMPANY REALLY IS. BECAUSE THEY HAVE TO PAY TO REMOVE REVIEW'S THAT HURT THEIR COMPANIES CREDIBILITY.

Eric M.

As a real estate professional, I refer all of my clients to Duke's Heating and Plumbing. Whether it's various inspections/repairs during the escrow period or after their purchase for any issues needed to be taken care of, Duke's is always promptly there for you. No job is too big or too small for the team and they will travel the distance. You never have to worry about waiting days or weeks for service as ""time of the essence"", is taken very seriously. Expect the VIP experience, top notch professionalism, knowledge and honesty with this company!

Jennifer F.

Duke's over charges and doesn't guarantee their work. They came to my place of business and charged us $230 for less than an hour of work. Then the drains started backing up again less than 48 hours later. We called Duke's back and they said ""Sorry, we don't guarantee anything."" We called another place they came out only charged $160 and found a drain cap that either Duke's missed or caused the misplacement. I have to businesses in town and will make sure that I let everyone know that Duke's doesn't guarantee anything! And they over charge! Save yourself the hassle and money and call someone else.

Michael S.

I am a construction professional with 35 years experience whose mother lives in Carson valley. My mother noticed a small condensate leak next to the furnace and when her regular guy wasn't available, she called Duke's. They replaced the inducer motor and charged 475 for a part which should be around 350 including 30% markup. They charged an additional $165 for cleaning service which had to be done over by her regular guy. The leak came back. Nearly $900 for what should have been 500-550. Don't use them. They did provide a $46 senior discount though, probably felt guilty.

Jim B.

Conscientious and highly competent service. Good folks!

jane b.

Can you say ""rip-off"". Can you say ""price gouging""? Repeat these to yourself before you even thinking about calling this terrible company. I would never let them near my house again. After they replaced the hot water heater they put their sticker on it with their phone number. Before I sold my house I made sure to make a note by their sticker with the message, ""No, no, no. You will be ripped off"". Recommended by Home Depot so Home Depot must have been getting a ""gratuity"" for the recommendation.

Jon D.

Kind of a bummer experience. Was having trouble turning on the furnace so gave Dukes a call. I didn't realize the gas company had turned off service ""due to construction in the area"". Anyways, Dukes charged me $115 to tell me the gas was off. The guys were nice enough but feels steep for the service provided.

Cindy R.

I called regarding a toilet that would not fill with water. They not only answered my call professionally,, they sent someone out within hours. Kirk identified the problem and was able to fix it within an hour. Very impressed with Duke's.