Duey's Plumbing

Cathie A.

I have attempted to use Dueys plumbing on two different occasions, they've never been out to my property this last time Robert actually laughed about the situation I "missed my appointment because I didn't answer the phone" nobody told me it was going to be a different number or to expect a different number and when it came up as spam on my phone what was I supposed to do? I was already at work I couldn't step outside to see if they were in my driveway so they canceled the call today because I said that that situation was not funny at all. It seems to be quite the joke to miss the phone call but they don't give you a heads up that a strange number is gonna be calling, not the office that you actually spoke with so they told me to get a different plumber I'm just sharing that ahead of time get a different plumber, LOL

Steve A.

I had a emergency for my rental property. The Tenant were suppose to show up on their move in date and the bath tub knob was broken and I couldn't fix it. I called Duey's plumbing Friday Morning and explained that it needs to be repaired that morning. Wow... they had plans but postpone it little and fixed mine first. The amount they charged was inexpensive compared to other companies. Thank you so much guys.

Greg W.

Kevin was amazing at installing our water heater. So professional, kind hearted and overall a great experience.

Thomas F.

I needed a bathtub installed and the gentleman they sent out to do the work were very good at their job. I intend to use them again. They are very dependable friendly and good at their job for a very reasonable price.

Evanston J.

Mr. Duey came to the house took him about 5 minutes told me the fee. In no time the work was done. He was very professional along with his son.

Stefanie S.

BEWARE - This company are con-men. We hired them to come look at our well but couldn't even give us an estimate as to what time they'd be here and no estimate on price. The guy gets here and chats with the neighbor for 20 minutes, literally just glances in our well house and tells me that all he can do is "offer advice because I don't work on wells"! What the heck was he here for then?! I called the owner to confirm that we weren't going to be charged for labor because clearly this must have been a misunderstanding. He very rudely tells me that he already discussed this with my husband, which he did not. What Duey had told him (in person) was that he thought we needed such and such part for our well. I tell him that we're not going to pay this bill and he says that he'll send it anyway and hangs up! We are a young couple with a family who had to pay to cremate our daughter less than 3 weeks ago and the last thing we need is some rude man billing us for ABSOLUTELY NOTHING.

M B.

I had contacted two different Copperas Cove plumbing companies to see what they would charge to install a replacement bathtub faucet. Neither one returned my call. To this day, I've not heard a word from either of them. I called Duey's Plumbing and spoke to a real person and not an answering machine...which was nice. I had called on a Friday and on the following Tuesday, they showed up and installed my faucet. They did a wonderful job and cleaned up their mess before leaving. I highly recommend this company!!!

Kelvin H.

I made a good call by calling Duey's Plumbing today, bottom line up front - I called them at 8:00 AM, they returned my call at 8:41, they were on scene at 9:00 and the work was completed by 9:50. Done and DONE!

I had selected Duey's based on their business-provided notes on Yelp - "Family Owned and Operated, Voted Best of Cove in 2011 & 2015 and Voted the Best Plumber by the readers of Copperas Cove Leader Press". I am a fellow Covite so they are a local business and I love to support local businesses.

THE PROBLEM: I had a rocky toilet and had initially begun repairing the problem on my own; during the repair I noticed the root of the problem, a cracked toilet flange due to the drain pipe being too tall. I wanted the problem fixed correctly and for good so I called a plumber.

THE PLUMBER: It was Kevin who returned my call at about 8:41 AM to let me know that he was about 20 minutes away. He arrived right around 9:00, quickly assessed the problem and went right to work.

THE WORKMANSHIP: Kevin knew that he was doing and had the tools needed to get the job done right. He trimmed the too tall drain pipe, installed the proper flange and cemented it into place and reinstalled the toilet. There was a bit of leakage at the tank so he replaced the ball cock, the tank mount bolts and tank gasket, all of which were the 10 year-old original parts. My toilet now sits flush with the floor, does not rock and looks GREAT!

THE COST: Just as I was expecting to hear the damages I was informed that I would receive a bill in the mail and that it would reflect about an hour of labor and parts. The bill was not expected to exceed $150, about what I expected. I was prepared to pay my bill in full by cash, check or credit card, which ever was preferred but get this, what if I didn't have the money? Imagine dealing with a similar or, God-forbid, a worse problem and having to wait until your next pay day. I was expecting to cough up some cash, write a check or swipe my credit card to pay for these repairs on the spot, it was a pleasant surprise to hear, "you'll get a bill in the mail".

I totally understand why Duey's Plumbing was voted Best in Cove in 2011 and 2015, in my opinion they are well on their way to a repeat for 2016!

UPDATE - UPDATE - UPDATE - UPDATE - UPDATE - UPDATE - UPDATE - UPDATE - UPDATE

Ok here is the cost update, I finally received my bill in the mail and get this, the bill was significantly LOWER than I expected to pay; the bill was only $112! That's right, parts & labor were less than $120! Once again, kudos to Duey's Plumbing!