Duck Duck Rooter Plumbing, Septic & Air Conditioning
Company Overview
Quack, quack! Our experienced plumbing professionals excel in their craft, they can even repair a dripping faucet! Don’t let plumbing problems ruffle your feathers - reach out to us today and let us handle it. We guarantee to leave everything in perfect order!
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Septic system cleaning
- Septic system inspection
- Septic system installation
- Septic system pumping
- Septic system repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

So my home built three years ago had my septic alarm go off, of course on a Saturday. I submitted an email to several firms thinking no one would get back to me until Monday. Wow was I wrong. Duck Duck Rooter not only got back to me, they sent a technician over to investigate my problem. They diagnosed it quickly and while I needed pumping out, they put me on the schedule the following week. The technician answered all of my questions and showed us how to limp through until they fixed it for good.

Very professional, put back yard in good condition after pump out. I would recommend Duck Duck Rooter.

The quote this company gave us was the best quote received after calling several companies. The company set an appointment and neither showed up nor called to reschedule. Following the no-show, we called and they said they didn't have an appointment in their log for us, though the recording when we called said the call was being recorded. So, we set another appointment. Again they failed to show up, then called 2.5 hours after the time they were supposed to be there. When we declined to schedule a third time, the employee exhibited an attitude, as though we had been inconsiderate of them! The project where the inspection was supposed to occur is unoccupied, so I paid my maintenance man to sit there and wait for them to arrive. Will never call Duck Duck Rooter again for anything.

I have been very happy and satisfied with the work done by Duck Duck Rooter, especially with their plumber Charles. We had a reverse osmosis water filtering system installed (by another company) and the system did not work correctly. It leaked water out of the """"key hole"""". The original plumber (one of Jacksonville's most well-known and respected plumbing companies) could not fix the problem. I called Duck Duck and they sent out Charles who diagnosed what the problem was. It was actually caused by a faulty kitchen faucet that technically didn't have anything to do with the reverse osmosis system, but somehow caused the system to leak from the key hole. I ran out to the local hardware store and quickly bought a new faucet which Charles installed. After installing the new faucet, both the reverse osmosis system and the faucet work perfectly. All of this was done in less than 1 1/2 hours and the charge was less than half of what the other company charged me to try to install the system. Not only does Charles really know what he is doing, he is also extremely professional and friendly - a real asset to the Company. I will definitely be calling Duck Duck Rooter for any future plumbing needs I might have. It is really great to have a company that I trust and know I can count on!

I called on Friday 1/14 in the evening after letting tub water out it flooded our bathrooms hence septic full . Made an appointment for Monday . The company called me on Saturday morning to confirm and our appointment would be between 8am and 1pm on Monday morning. At 1 pm no truck. Called duck duck rooter and were told we were now on the 1-6 schedule ,mind you my husband has heart rehab and cancelled for this AM appointment. At 4pm called again were told we were next on the list . The truck showed up at around 4:30 . We were told they would call 30minutes before show up never did. The best part of the service was the 2 gentleman who did our septic service very professional and personable that May be the only reason I use this company in the future.

Brian Porter was the absolute best plumber we've ever had. Him and his team made the whole awful experience Actually pleasant he was able to Help us resolve the issue quickly when others couldn't. He was amazing and worth every penny

Called and set up appointment and they offered Saturday which made things a lot easier. They show up when they said they would. Both Guys were Professional and Courteous. They found my tank in seconds and were very quick on pump-out and clean-up.

Curtious and Professional! The guys who serviced my septic take were fast and they knew their job! I will always call on Duck Duck for all my septic needs. I'm a first time customer and I will remain a customer. Bravo Zulu to the two gentlemen who arrived at my property ,on time and ready.

They came quickly, resolved blocked toilet outflow in less than 15 minutes. (I had spent 2 days trying to unblock it myself.) Very careful about cleaning up. Extremely pleasant plumber. Slightly expensive for time spent ($175) but cost included return visit should that be necessary. It wasn't.

We had bathroom problems for about 2 days. 4:00 Saturday afternoon we discovered the problem was with the septic tank. When I called I was told all the drivers had been sent home for the day but without hesitation she offered to call one of her drivers & send him out. What a life saver. My new plumber for ALL my needs is now Duck Duck Rooter