Du-West Services

Ralph M.

In 2008 I planted a really awesome tree that has growing wonderfully in my front yard. Unfortunately, many of its roots found their way to my foundation and sucked up all the water. This caused foundation problems.
Step one, Du-West installed a root barrier, and unlike a competitor who offered a 28 inch barrier, Du-West went in with 36 inches. They recommended that I keep the foundation wet with soaker hoses for six months to see if the foundation will come back to normal.
That six months is up. They are coming out Friday to check. No high pressure, quality work. It was also the better price of the offers I got.

Wendy L.

Do NOT hire this company. They do not stand by their workmanship. I had a drip irrigation system installed, and from the get-go, there were issues - I even have documented proof of improper installation. For the past four months, I have been trying to get hold of the owner or the owner's son and they will not return emails or phone calls. Terrible after-service customer support. Will never recommend this company!

Momcat2012 T.

Ten years ago, DuWest fixed the foundation of my house and did an awesome job. We were very pleased, so naturally, when another problem area appeared, I had them come back. This time was a disaster. The workmen had no supervision. The charges were much higher than ten years before. We were charged for a permit that was never gotten. No one ever inspected what was done including the supervisor, we never saw him. They ruined my front porch, and had no plans to fix it. They broke the mortar seal between the house and the porch slab, leaving open areas under the brick facade. They messed it up so badly that no one wants to work on it. The estimates are sky high. One finally told me I needed to have the porch slab jackhammered out and new concrete put it and reattached to the brick facade. There is no way to fix it. Don't use them.

J S.

David from Du West visit our home for inspection. He was informative and upon inspecting our home, he informed us that we had no serious problem, which definitely put our mind at ease. They advertise free estimates and as we didn't need any work performed, it amounted to a free inspection with no sales pitch. I would have gladly have paid for the inspection as he left us leveling measurements on a diagram of our floor plan we will have something to refer to, if needed in the future. He also made suggestions to lawn landscaping and maintenance. Also gave us some flooring ideas when replacing or repairing our tile floors. He was very professional and informative. I would be not afraid to recommend Du West.

Adam R.

Wow! Their reputation preceded the visit and now I understand why! Fantastic service. Prompt to the appointment. Thorough in every way. Honest, honest, honest!

Looking to do some exterior work I wanted to confirm if any foundation work needed to be done prior. Our Du West rep, David Warner was on point, thorough, and totally honest. We got exactly what we needed, an objective review of the foundation with some recommendations to keeping it healthy for years to come. No hard selling or recommendations of anything we don't need.

I can't recommend Du West enough after this experience! Wonderful!

Gary B.

Du-West came out to assess the foundation of my home after we saw settlement in the area immediately to the east of our home's foundation. I was worried there could be foundation issues as well. Marty came out from Du-West and took measurements of the foundation. In the end, he said there were no major structural issues that required foundation repair. Now I am moving forward to repair the settlement to my sidewalk and deck on the east side of my home. You really cannot beat an honest foundation repair company, and so I give them a five star rating.

Charlotte C.

I was so impressed by their representative you came to inspect my foundation. He did a scientific analysis of my foundation and found NOTHING WRONG with my foundation in spite of some upstairs unlevel bath tiles (another issue other than the foundation) I am a big fan of Jim Dutton, and know he represents honest workmanship and honesty.

Colleen K.

Du West came out the same day when we thought we found a leak in our tankless hot water system. Rubin found that it wasn't the heater, but a faulty exhaust allowing rain water in. The previous plumber just tried to fix the heater which wasn't broken and we continued to have the leak. I will use Du West again.

Christopher A.

Be very careful about your decision to hire this company to do anything for you. They quote a free estimate, but then tell you a "travel fee" of 25.00-75.00 will be added, I asked the person at their office how often that fee is charged, and they said "every trip we make to your home" the charge is added.

Beware, this is a huge red flag that tells me they make a practice of this, and no telling what "fees" would appear during and after the work is done.