Du-All Sewer & Drain

Gator V.

Richard came today & helped us with our backed up toilet & bath witch was a night mare . Till he came & fixed everything was VERY helpful & knowledgeable . Answered all questions & even helped replace our toilet handle . Very satisfied & def recommend (:

S T.

Really overpriced. I honestly believe the service tech was quoting me a price he believed I would accept. I was in a pinch and needed the job done, so I conceded. On top of that, he told me I needed an additional service, when I balked at the additional price, he asked me, """"if I believe in God"""", if so, he'd do it off the books for half that price. Unprofessionalism & tardiness is what jumps out at me, when thinking about these guys. If your not in a jam, you can definitely find a more affordable plumber.

Shelly K.

Unbelievably terrible company - do not use. They are a rip off. We are selling our house and had a septic system inspection. We have been using their services to do yearly pump out for several years. We come to find out that a normal pump-out here in Florida is around $300.00. The cheapest bill we got from them was $800.00 and up to $1700.00. They always had some extra to add that apparently was never needed. We almost failed the inspection and would have had to put in a new drain field. We're told by the inspector ( very respectable ) that the product they gave us to help with the system actually had the opposite effect. It was killing the good bacteria and in this way would require their services more often. They know this and purposely did this so that they would make lots more money. The inspector told us that he sees this often and mainly in houses that use Du-All services. I am going to complain to the BBB and Tallahassee, as I do not understand how they still have a license in this state. I am furious and will tell everyone that I know how crappy they are.

Truth P.

Realized the septic tank in our new home was full once all the toilets started backing up. Neighbor gave us Du All to call. Said it would cost $2600 to empty and clean tank! When we asked if there were any other options, the rep said """"oh you must want a side job."""" No warranties. Price $1300, We would pay $700 on a check and $600 in cash. Wha?? Didn't sit right with us. Called another company while they were still there, $700 for everything! So this thief was going to pocket $600 cash in his own pocket? Wouldn't even budge when we called him out on it! Stay far away from Du All

Sherri S.

I will never use them again. Showed up late and without even the basic parts needed to complete a job started a day earlier. Watch out!!!

J.D. R.

Had a new faucet installed I was very impressed on how well they cleaned up after the job was complete. Great job

S F.

Unbelievable service. Tim C. was our technician, showed up in a timely manner, his work was flawless. The price was totally in line with the service performed. Tim was polite and efficient. Could not ask for more!!

J J.

Horrible service. Had a new pump installed on Friday. Was told everything was perfect and then Saturday night the pump stops working and septic is back up into a tenants home. Called their emergency line 3 times and left messages with the call center asking for a call back. Finally the call center talks with """"Abe"""" and he won't take the call to speak with me directly and just told the call center to tell me no one is going to come out until tomorrow so I should call back then. This company doesn't stand by their work and they are obviously not 24/7 service. Very disappointing. I guess we will see if someone does come out to fix the problem tomorrow.

Ron R.

I recently bought a new home. I had a backup shortly after moving in. I called Du-All Plumbing and they sent Dan out and I couldn't be more happy. I had no clue the house had a septic tank. Dan knew right where it was. He removed my grass and put it on a tarp, opened the tank and found a clogged filter. Dan was very informative about my septic system in a way that I could understand it and taught me how I can save money in the long run along with the right treatment I should add monthly. The grass was put back and I cannot even tell that the area was dug up. Very professional! Thank you Du-all

Brooke C.

From start to finish our problem was solved in three hours on a Sunday! Took about an hour for someone to get here to evaluate the problem which I thought was great service for a Sunday. We agreed to the service suggested and a pump truck showed up and now, three hours after making the phone call we can flush the toilets again! Thank you for not only the extremely fast Sunday service but both gentlemen who showed up were professional, courteous and efficient! I would recommend Du-All to anyone who needs septic tank service in Port St Lucie.