Du-All Sewer & Drain

M.D. A.

I provide this review as a service to future customers. DO NOT USE THIS COMPANY. I woke up one morning without hot water. I called them. They came; they instantly told me I needed a new hot water tank. I paid $2,000 for it; they replaced it; still no hot water. Not only did they not solve the problem, but they had caused me to spend $2,000 on something I did not need and now was stuck with and had to pay for. The plumber who was here consulted with his boss and they sent out another young plumber - no one could figure out the problem. (My family and I eventually discovered the problem a week or so later [neighbor's frozen HVAC line ran beside my hot water line and caused it to freeze].) In addition, when Village of Wellington came to inspect the hot water tank they installed, it did not pass inspection FOR THREE DIFFERENT REASONS. At this point, it has been TWO MONTHS since water tank installation and I still have no permit. When Du-All finally sent a plumber out to address what the Wellington inspector was talking about today, they informed me that they would have to charge me more money in order to do what the inspector said EVEN THOUGH THE INSTALLATION PRICE INCLUDED THE COST OF PERMITTING. The incompetence, and arrogance, here is astounding and truly unfortunate.

Jamie P.

I recently bought a new home. I had a backup shortly after moving in. I called Du-All Plumbing and they sent Dan out and I couldn't be more happy. I had no clue the house had a septic tank. Dan knew right where it was. He removed my grass and put it on a tarp, opened the tank and found a clogged filter. Dan was very informative about my septic system in a way that I could understand it and taught me how I can save money in the long run along with the right treatment I should add monthly. The grass was put back and I cannot even tell that the area was dug up. Very professional! Thank you Du-all

Holly W.

They are corks. Told me $250 then said $500 to replace the valves and put in the faucets that I already bought and had the old ones out. That's horrible that they think they can screw with someone. I will find someone who's not a crook. Good luck!!

Pretayqra J.

Richard came today & helped us with our backed up toilet & bath witch was a night mare . Till he came & fixed everything was VERY helpful & knowledgeable . Answered all questions & even helped replace our toilet handle . Very satisfied & def recommend (:

Jessica V.

I had this company come out to my home. My septic was backing up into my home. Not only did they have someone out with in and hour, they fixed problem and charged me less then the other companies I had called. I would highly recommend this place to anyone needing services.

Lyn F.

This is one of the worst companies to deal with. Called guy came out. I had a leak under my floor. The guy called 4 times just to find my home. Told him where the leak was. He drilled a hole in the tile and there was the leak. Told me he could put in new lines and gave me a price. I said that was to high, but thanks. Comes back with a low price. I said ok. Works all day and can't get the job done. Tells me he will come back. Give him money....big mistake. Take the day off. Call no show. Finally shows tell us he can't do the job someone lost there phone ect... Call the company to make him leave....They are a told rip off. This is not a plumbing company....

Greg M.

i recently used Du All plumbing for a newly purchased condo in Boca Raton. First time out they were 4.5 hours late, but I must say the tech they sent was a gentleman and stayed until he finished the work contracted. 2nd time they sent a moron who completely hacked my bathroom flange, not having a clue he said he was going to get parts (they carry nothing on the trucks) and never returned. When I called their office their GM (Abe) seemed like I was bothering him. I had to bring in another company and they refused to clean up the mess (hack job) made by Du All. I finally found a small local plumber who had to charge $265.00 extra for damages caused by Du All, to complete what should have been a simple job. Du All refused to compensate for their tech's mistakes. """" I WOULD NOT RECOMMEND THEM TO FIX A GARDEN HOSE, LET ALONE HAVE THEM PERFORM WORK IN MY HOUSE """" SINCERELY GREG M. OF N.J.

Donna D.

Unbelievable service. Tim C. was our technician, showed up in a timely manner, his work was flawless. The price was totally in line with the service performed. Tim was polite and efficient. Could not ask for more!!

David R.

We have had DU ALL plumbing at our house 3 times within the past year. The last visit was in 4/16 and finally figured out that there was a crushed pvc pipe leading out to the drain field that was causing the back up. Replacement of the pipe and high pressure flush of the drain field pipes and tank was $1100 with a 6 month warranty. Now it is 11/16 and we are having back up problems again. 24 hour service but nobody is answering the phone...fed up with this company. Don't waist you money or time with DU ALL.

Ron R.

I will never use them again. Showed up late and without even the basic parts needed to complete a job started a day earlier. Watch out!!!