DryMaster

Ryan D.

Marvin from Drymaster took my call regarding a water leak and mold issue at 9pm and was out for an inspection first thing the next morning. He was thorough and coordinated all aspects of the issue including a plumber, hygienist, and potential mold remediation. Drymaster will be my first call regarding mold issues.

Aimee M.

We had a pinhole leak in a kitchen pipe that went undetected for 2 months. As soon as we noticed the water in the wall, we called DryMaster to find the source of the leak. Their response time was great and they were able to determine the problem quickly. They repaired the leak and immediately started the process to remediate the mold. They worked with our insurance company to make the process as painless as possible. The work was quick and completed well and the entire team was friendly and professional. I am so glad we called them first!

Staci S.

Richard is the best!!!! I handle REO properties and when I have plumbing issues, Richard is there the same day to solve the problem. He even came bright and early New Year's Day to fix my broken pipe at my home. Don't know what I would do without him and I hope I don't find out.

A M.

We had a leak in our bathroom leaking into our garage on Chistmas Eve. Christmas Day they came to look at the leak and helped stop it. There was great communication between Drymaster, insurance and myself. They were very professional and would call them again

Joy G.

After being contracted by my insurance they came out and did work on my house. After they left another contractor came in and found mold they missed and thousands of dollars worth of it at that; in the walls and carpet.
My insurance didn't pay them and they came after me. I dealt with several people and was told different things by different management. They were finally paid but I was promised things I didn't receive. I would not use this company. And my insurance company has dropped them as well.

Jim C.

Cold showers no more!

As a local insurance Agent - I have referred the DryMaster crew to several of my customers - they have been very happy and thrilled with the services.

But most recently, I had a personal issue. An exploded water heater, complete with wall damage, water damage and traces of mold - not a pretty sight. To the rescue came the good folks at DryMaster. Not only did they replace the water heater, they fixed the drywall, cleaned up the mess and did it all in a day! Actually in about 6 hours.

I can again take warm showers.

DryMaster was professional, courteous, clean and the best price in town.

I highly recommend DryMaster.

Arthur S.

We are in the process of recovering from a kitchen leak which caused a mold situation. Since our house was built over 60 years ago there was also an asbestos presence. We had our insurance co choose a remediation co to do the job.

Our insurance co had ATI come out originally. They seemed ok. Was I wrong. I was very concerned that they hid some of the mold areas from the mold test. Plus we are in week 4.
I was right!!
Needless to say we fired ATI...

Drymaster to the rescue ....
Jason arrived the same day and uncovered the mold areas that were covered by plastic and noticed mold in those covered areas.
James worked with my wife to schedule the work time.

EnviroCheck was called out the next day to test the air.
The mold test failed!!!

Jason and Vince of Drymaster came out the following day to replace the collapsed ATI containment (2nd time it collapsed) and reveal the obvious mold areas that were hidden by the plastic that ATI put up.

When the sink was removed by ATI there was a dripping valve. ATI's counter measure was first putting a tub under the leak then putting a plastic bag around it to collect the water.

Drymaster had plumbers come out to fix the drip. Mark and Richard of Drymaster did the repair very timely and did it right.

What a pleasure to work with this company.
Everyone communicated clearly!!!
So far, a job well done!!!
To be continued.....

Demi D.

They did an excellent job fixing our bathroom after a leak. Brent did a meticulous job fixing the wall and moulding. The guys were very nice and polite. We highly recommend them.

Margaret H.

A++ service!!!!.. Highly recommend!!

I hate that I was in a situation that I needed this emergency help. But am so happy that this was the company given to us!!!

Thank you Jason and unfortunately the rest of the crew that I didn't get names of.


Unfortunately came home to the most horrific and disgusting plumbing issue I have ever witnessed happening in my own kitchen.
My upstairs neighbor had a plumber who had a plumber to unclogged his blockage he was having, and the plumber pushed both blockages down 2 floors to my floor stage 4 and sewage/feces came up through my sink and sat there after overflowing all over entire kitchen floor.

I called them on their at emergency after hour service and they responded within 5 minutes of a dispatch call.
..and they arrive ASAP.

Poor guys, They were horrified and diagnosed Stage 4 black water (feces) filling up two sides of sink and floors... Because building was built in 1950.. The back up pipes somehow mixed up on overflow...an experience I never want to see again.

They stayed till like 3AM in morning until completely removed, so plumber could come and resolve problem.

Not once did they complain, just got to work and drained it.
Thank you, thank you, thank you. You guys rock!!

Tamara C.

When you live in a condo complex there are bound to be unexpected leaks. My association has hired this company on to do damage control when these leaks so often happen. This is a TOP NOTCH company - from customer service to all protocols they follow - they are the best of the best! You can feel comfortable knowing that this company has the knowledge to do their work professionally and do it right the first time around.
I happen to be pleased with all of the technician's who have been to my house on numerous occasions, but James Castillo really deserves kudos. Besides being super friendly; he really knows his stuff and will answer questions, explain processes and pretty much pass the knowledge he has onto you.

If I had to give one critique for DryMaster to improve their business it would be to let homeowners know who will be coming to their property when an appointment is made. I say this because a lot of times if you are going through your association one is not aware of who will be coming out to fix your property. Then, tangled communications occur and it can get really confusing.

If you EVER have a leak and seek damage control immediately call this company. They will be able to properly handle and meet all of your needs.