Drummer Plumber

Larry L.

Derek showed up right on time and was able to come out within the hour.
He was friendly, helpful and he was very good at communicating with me about what needed to be done. He was also very honest about what might be needed if in the event this procedure didn't get the desired result. As luck would have it, he was able to rout out the pipe and get the kitchen line unblocked and running again. He's such a nice guy and it's great to support a local business. Highly recommended!

Elka Z.

Derek was absolutely the best! I've dealt with a lot of plumbers, most of them were sadly dishonest. When we had an emergency today I was dreading looking for a new plumber on short notice. Derek from Drummer not only came out within an hour, but he fixed our issues quickly, for a very reasonable price and did an amazing job! I picked him blindly from Yelp and I'm so glad I did! He'll be my only plumber from here on out! Top notch!

Rebecca B.

My water heater pilot refused to stay lit. I googled around, and submitted a request for quote on Yelp. Derek got back to me the fastest and asked me to call him. I reached him right away, and we made an appointment for him to look at my problem for no charge. He relit the pilot and told me to check on the water heater in an hour. If the pilot stayed lit, I had no problem and no charge. If the pilot went out, I needed to replace the water heater.

Guess which one it was? Well, you're right, and Derek's quote was lower than the other two I got. He did a great job, showed up when he said he would, explained what he was going to do, then did it, then asked me if I had any other minor plumbing problems he could help me with before he left. He also told me to call him any time 24/7 if there was an issue with the water heater.

Mr. Derek is SERIOUS about customer service. I was very impressed. And I now have hot water, less than 24 hours after I first spoke with him. Thank you Derek.

Lincoln S.

Five stars to Dyrick ...responded to my call quickly...identified the problem, and got it done in no time, Eevn went out of his way to return and fix a problem after he had left. Friendly, cost effective and experienced...I recommend Drummer Plumber to any one needing plumbing work.

Sybil W.

I needed a plumber I could trust to check out a potential problem with the sump pump in the new rental unit I have created in my house. My contractor recommended Derek Ritchie, who made himself available immediately. He investigated the situation and, finding no malfunction, recommended a few simple steps I could take to address the concern at hand. He then refused to accept payment for his visit. If I encounter any plumbing issues in the future, he is the man I'm going to call.

Lauren P.

I had a plumbing problem that I tried countless times to fix on my own to no avail. My usual plumber was out of town and with me living in some bathroom condo it was vital I had a working toilet. Not only did Derek respond to me right away, he was able to see and fix my problem the morning of Super Bowl Sunday! He was fast, friendly, and super polite. Would highly recommend to anyone. Thanks again Derek!

Fong N.

Highly recommend Mr. Derek. We had a problem with water heater not light up and leaking, Called him on Friday afternoon and he showed up within 30 minutes.

He quickly diagnosed the issue and gave us the quote to repair or replace. We decided to replace and he installed a new heater the next day. He kept everything clean after the job.

Thank you for the great service.

Long
Hill Road, Berkeley.

nick P.

Excellent customer service and impeccable performance. Replaced my garbage disposal quickly and effectively. Would highly recommended this company to anyone in need of a plumber.

Gail L.

We had a very pleasant experience with a plumber who fixed a challenging problem with our mom's water heater in El Cerrito. It was a thermocouple that needed replacing. It was not the usual kind and he had never done that kind before. Drummer Plumber was able to get the right part and was willing to take on the challenge of installing it. It all turned out great. Drummer Plumber, Derek Ritchie, is in El Cerrito. He can be reached at 510-680-0033 and email [email protected].

Gary S.

I am happy that I called on Derek Ritchie to upgrade all four of the faucets in my 45-year-old Point Richmond home. He came by and looked at the faucets, recommended Moen brand and gave me a quote that sounded fair. He and his helper came by after picking up the new equipment and did the job in one day. I love my new faucets. Derek is a very pleasant and friendly man, I am glad I have him as a contact and I will definitely call him for my next plumbing job.