Drew Donarumo Plumbing and Heating

Mark F.

Downsized to East Boston and inherited a toilet that wouldn't stop running. Neighbors recommended Donarumo, and were they ever right! Matt responded to a phone inquiry very quickly, and had me take a couple of pictures so he could bring the right part. Showed up as promised and fixed the problem immediately!

Even though we're fully vaccinated her, Matt showed up with a mask on, so his concern was appreciated. In addition, invoicing and payment are all paperless/online, which is just so much more efficient. They're now my go-to plumbers!

Miriam R.

The best! I called for a non emergency, lack of water pressure in my shower. Drew called me back within 10 minutes and Juan was here within 45 minutes. Solved the issue and gave me some great tips as well. Could not be happier!

Andrew M.

i called Donarumo to install a new kitchen sink. we arranged for him to do the work on MLK day.
by 10.30 there was no sign of the plumber so i texted him and asked when he would be over.
NO REPLY......NO CALL....NO SHOW
i texted him the next day and said ""if you dont want to do the work then just say so and i'll get someone else to do it"".
he called me a few minutes later and said sorry for the no show and told me to pick any day ""and they will be there"".
so we arranged for thursday morning.
AGAIN.....NO SHOW.....NO CALL
if you need a plumbing job done then skip this guy....
WASTE OF TIME

Matt M.

I use Donarumo Plumbing for all my properties. Matt and team are responsive, show up on time, and are skilled plumbers. Online invoicing and bill payment makes everything so simple. Highly recommend.

Marianne P.

I'm a recent first time home owner and new to all things plumbing. I needed to replace my kitchen faucet, and Matt came to my rescue. I'm blown away by the prompt response, professionalism, and overall friendly servicing he provided me. He completed the job quickly and even offered to help me with removing some handles on my cabinets. I'm beyond impressed and grateful for his help. On top of everything else, it's a family owned business and they clearly care about the community and their customers. If I could give 10 stars, I would.

Pat M.

I've been a customer of Donarumo Plumbing for several years. They are reliable, their work is consistently good - and they're really nice! If it's a small job they are often able to show up the same day; for bigger things it's usually no more than a few days.

L M.

Requested to have a faucet replaced and leak under bathroom sink fixed. I supplied the faucet because I was remodeling and switched from stainless to brushed nickel. They came in and were done in 15 mins. Leak was fixed but a week later I noticed the drain did not match the faucet and it was still the old stainless drain. I asked if they could come replace the drain and was told that they threw away the box with the drain in it! Then I was told to replace the drain that's another $180 on top of the $200 to replace the faucet. I don't mind paying the money but I would have expected the job be completed. Also if you're not going to use all of the products the customer supplies you should atleast return them and explain the drain doesn't include the faucet replacement! Now the drain lever isn't working and the drain doesn't stay closed. Now to find another plumber to fix this job.

Julia M.

Drew came to me through a friend who lives in Chelsea. I live over in Charlestown and I've used him for two projects since because he was so timely, reliable, and efficient. He had a brand new water heater installed within hours of my initial outreach. His crew is very nice and helpful as well.

Pat S.

Rip off charge. $220 for 40 minutes work, charge 4x of retail price for parts.

Anthony G.

These guys have been reliable and show up as promised for big or small jobs. I also Recommended them to a few friends and they were happy with the results.