DrainMasters Plumbing & Drain Service

T V.

They came in about 5 minutes and did the job in about 5 minutes. Un clogging a shower drain. The other places I looked had bad reviews and charged for un necessary things. They were nice and professional. A little bit more money but it seems like they won't charge you more in the end. I would recommend them.

Brianna J.

The owner, Mary, is incredibly rude. Last night I called to inquire as to why our water had gotten shut off for the 3rd time this week. She immediately got and attitude told me that they ""don't deal with that"" I should call my landlord and gave me and very sarcastic ""Okay? Thanks."" Then this morning when our water got shut off again, I called our property management company. Drainmasters had not told them that they were coming back and shutting off our water. When I called to ask Drainmasters again, Mary started yelling at me and saying derogatory things like ""Oh, honey.."" (Rudely and sarcastically). I will never recommend this company just because Mary can't deal with other people. If you can't handle complaints, you shouldn't be dealing with customers. She never even apologized for the inconvenience.

Bernhard H.

They sent their ""expert"" to fix our filter faucet on the kitchen sink. He spent like half an hour messing with it and said it couldnt be fixed. Then charged $70 for his ""expert"" opinion. We then fixed it ourselves. Who is the ""expert"" now?

Ana And Julio R.

Called them with a slow drainage issue, office staff was friendly and accommodating. Service tech arrived as scheduled, took care of our problem by pulling tree roots out of sewer line. Cost was reasonable. Highly recommend.

Jim s.

Had a plumber come out and tell me I needed a new sewer line out to the street, tearing up my asphalt driveway and charging me $12000! Fortunately I called DrainMasters and they are going to fix the short piece of pipe that needs to be replaced for much less. Thank you David, you're wonderful!!

Jim S.

These guys should be your goto people for backed up drains. My plumber wanted to replace the pipe clear to the road for $12K and they found the actual problem and will fix it for about a tenth of that amount.

Beth S.

We bought our first home sixteen years ago and started using drain masters within the first month. They are the only plumber we have used since then. They are always courteous on the phone and in person, show up when they say they will, and have never tried to cheat us.

Last week they went to a rental property we have. All we knew was that there was a bad smell. We said it could have been the water heater as we know it's old. We said it could have been the charcoal filter thing. Both would have been expensive fixes and we would have believed them. Instead they said we had a backed up drain. A small problem that was quick, easy and cheap to fix.

And their office staff still have me good information on what to look for in a water heater and the questions to ask when getting quotes for having it installed.

A P.

A pretty average plumbing company that I've hired. Most of the people I interacted with seemed nice.

They did a decent job, but their prices seemed a bit higher than other plumbers I've hired. Also I got kind of a ""strange vibe"" from one of the guys-- nothing major but it was kind of uncomfortable for me.

Overall they seem okay though.

E M.

I had contacted another plumbing company, Woods Plumbing, to do very routine maintenance. Checking the sewer lines on 2 properties. They wanted $62.50 just to come out and that was fine but when they got there they wanted $350 to snake each line, a total of 135 feet. I refused their service and paid the $62.50 and called DrainMasters. They came out the same day and snaked both lines for a total price of $238.00. They were much more professional and courteous. They also did work at my home and were wonderful. I will recommend them to everyone but stay away from Woods Plumbing.

Katrina A.

Had to use them twice so far. Such great people! We had Chris and another guy come (sorry can't remember his name) in the same weekend. Once on Sunday, so I know the guy who came was probably just on call, and on Monday Chris came after normal business hours. They were both really nice and efficient. From now on they're the only plumbing business I'll ever use. Their hourly rate is very reasonable too and you can tell they're not trying to get every last penny out of you. Their phone number is definately being saved in my phone.