Drainline Rooter & Plumbing Specialist

James K.

As good as it gets! Had one big chain company come and clear a clog in my main sewer line in front of the house, after coming out 4 times and paying for one inspection i was quoted an obscene price for a not-so-complicated job.

I then contacted several other companies and decided to go with Drainline Plumbing and Sewer Specialist and an extremely happy with the choice! I was quoted a competitive price and was treated as an emergency case due to the frequency of clogs. They ended up coming out this morning at 10 and were back-filling the hole by 11! Looking outside i cant even tell that they came except for the brand new clean out; and the ease of mind not having to worry every time i flush the toilet or do laundry.


I cant thank Chad and his team enough! Great work!

Chris R.

We had a good experience with Chad from Drainline. He was very prompt in answering our emails and texts. He completed our sewer lateral in timely matter.

Jimmy N.

I would highly recommend everyone to stay away from this company and the contractor Chad. Chad started off playing the nice guy. He replaced our sewer lateral line that ended having leaks 8 months later. But when we call him back to do corrections that his company did, he went ballastic on us. Took him a week to come visit after several calls. Very unstable and offensive individual. He even threatened to get physical. After that altercation, I decided to not have him at my home. Ended up hiring another company to fix his faulty work.

Brenda A.

We were told by another plumber that snaked a clog for us that we had a broken pipe, he also told us that our lateral sewer lines ran to the front of the house. He was not willing to touch it. So, two years later we are in a position to get it taken care of. We found Chad on Home Advisor. He came out at the promised time, had the proper sized camera to be able to see what was going on down there. Turns out the lateral line does not run to the front of our home but to the side (we are on a corner). Also, there was no break, per se. There was however, rotting cast iron pipes and a leak where the lateral line from the back unit joins the main house.

Long story short, Chad and his crew did a great job. He absorbed the cost of the additional labor that was not anticipated (had to dig an additional 5+ foot long trench). They did a great job cleaning up. And if we had known that he gives a discount to cash/check paying customers, we would have taken advantage of it! Definitely will use his company again.

Jason S.

My experience with this company and mainly the owner were awful and a complete ripoff. I needed them to put in a simple ice cube maker water line. I spoke to the owner and made sure he understood i have galv piping for water and he quoted a price. He sent someone out and as soon as the tech showed up he was trying to charge me more and told me it wasn't worth his time to put this in for me. So i had him call the owner and verify the pricing. The tech ran up to ace for parts and got to work. After a very short amount of time he came back to me saying, ""all finished"". So i go right to the waterline and notice that there is no water pressure. He starts making excuses about how there isn't anything he can do about it. So i sent him away. The next day i called the owner and explained the problem. We quickly talked and he said he would look into it and call me back. He never bothered to call me back so i started communicating by email. And the owner did the same thing the tech did by making excuses and eventually decided it wasn't worth his time to fix the problem he started. The bottom line is that instead of installing the line properly the tech just went up to ace and picked up a PinHole type valve which doesn't work on galv piping. I made it clear at the time of the quote which was from the owner that he understood that i had galv piping. This is a complete bait and switch operation with extremely bad ownership. Stay away from this company!!!

Jennifer Y.

We just moved into our house after a year of remodeling. The first time I did the laundry, our bathtubs and sinks backed up with sewage. Talk about panic. We had a plumber come out immediately. He could not snake the main line because of tree roots. He charged us to camera the line and quoted us an insane amount to fix the spot.

Chad was our third quote. He did not charge to camera the line and gave us a free quote. His quote was half the amount of the first quote and cheaper than my second quote. He was so knowledgeable and patiently explained the whole process to me. I now know more about trenchless sewer lines and sewers than I ever care to LOL. He is a super busy guy but he was able to do the emergency repair for me rather quickly then come back to finish off the full project. We had opted to get our sewer line replaced completely with the trenchless versus just fixing the one clay spot due to all the trees in our backyard. We didn't want to deal with another clog/sewer repair anytime soon.

Anyways, if I could give him 10 stars I would. Super nice guy, hard working employees, best price. He didn't even collect a deposit from me after the emergency repair. We didn't have to pay him until all the work was completely done. Everything was permitted so you know they don't Mickey Mouse around.

Thank you Chad and your hard working guys! I have working sewer!!

Sherry S.

I am so happy that I chose Drainline Plumbing to do my work. Chad responded immediately to my first call and gave me a more than fair estimate to replace my sewer lateral. There was some urgency in getting the job done and he fit the job into his schedule. He even shared with me that the city had a grant available to help pay for sewer laterals.

I always get nervous when I have to call someone in to do some work on my house because there are so many shady people out there. Chad has integrity and is willing to work with you. I will definitely be calling Drainline Plumbing again. You have a permanent customer!

Jeff P.

Made an appointment for snaking my main line between 9-10 am. Never showed. Called at 11 and was running behind. Never heard from him again. If you want the job done, call a reputable plumber, not this one!

Trev D.

Prior to purchasing our home I called Chad and he provided me a lot of details regarding sewer lateral. We were making offers on homes that happened to required new sewer lines. After speaking with Chad I had a better idea of the process and what to asses to understand the cost. Chads info put me at ease because Prior to speaking to him I had heard horror stories regarding sewer lateral and costs associated with the job.

We eventually purchased a home and it needed a sewer lateral to be completed after closing. The county I live in requires the lateral be complete to standard and tested within several months. If it was not done the county would do if and place a lean on property. I was prepared after speaking with Chad the first time.

I called Chad back and set an appointment. He eventually was able to come out and assessed the job. His initial quote was reasonable compared to other companies in the area and way below a few. Furthermore at the time his website stated he would beat other quotes by 10%.

Chad was apprehensive about doing my job at the price due to the strict permit process in my county. I am a stickler and stayed on him with no relent and he finally came through. I could have gone with someone else but I am now incredibly happy I did the research and stuck with Drainline. The job was complete in a day and the crew were incredibly professional in all aspects. The cleanup after the job was fantastic. The job site when they were complete was cleaner than before they started.

Overall a positive experience and great quality of work. Chad followed up to ensure satisfaction and provided the certification from the county. I have since recommended the company to my realtor and friends.

Tina D.

Had a great experience with Chad and his team. He was very responsive, on time, took care of all the inspections and permits. (We had to have a sewer lateral done on a home purchase.)True to his word. The work was done timely and the clean up was great.
Thanks Chad for a really good experience :)