Drain Works

Hugh R.

Drain works sent a very friendly technician who checked the installation of a new gas line to my oven and charged a minimum amount to come out. Recommend.

Xavier B.

Fast, reliable, with great communication start to finish, including texts to confirm appointment and repair person on the way, etc. Very pleased with the work to fix my old basement water supply valves, would hire again without hesitation.

Jong K.

Had problem with a toilet. Good communication with fast replies. The repair was done very professionally.
Very happy with the service.
I highly recommend it.

Alan S.

He was quick and communicative. Came in at the time that he said and was respectful with my home by wearing shoe covers going in and out of my home. His work looked great and even provided some feedback on my water heater setup.

Would call again if I have any issues

Archer E.

Drain Works serviced our gas fireplace is an exceptional manner. We were very impressed with professionalism and attention to detail. Would definitely recommend the company.

Gianpiero A.

We needed to have the bath tub discharge pipe unclogged with the snake. They came in 2 days. Did the job cleverly and cleanly. Good service

For U.

Had a problem with a Rheem water heater. Called another vendor, supposedly certified to work on Rheem water heaters, but they were not able to solve the problem and get to the bottom of the issue.

Asked Drain Works to take a look at the water heater. The plumber took his time, systematically worked through the system, and found an extremely small filter that was clogged. After cleaning this out, the water heater (and I) were very happy again.

Had Drain Works do work previously, and found they had the same methodical, careful, and systematic approach that they used on the water heater. For any issues in the future - will definitely call them again.

Keri M.

There is no reason to go anywhere else than Drain Works! We've been using this company for almost 10 years now and have never, ever been disappointed. Our relationship started when our hot water heater broke at 4pm on a Friday while it was snowing! We googled some companies & started making calls. Nobody wanted to come until Monday. Jorge from Drain Works said he'd come after his last job for the day was complete. He arrived around 7 after much more snow had fallen and got us straight! Since then, we've only used this company and each time we have, it's the same superior service and honesty. HIGHLY recommended!

Eric P.

I scheduled Drain Works to come out an inspect my fireplace and they were able to come out the next day. They were on time. Sandy did a great job. He was super thorough, he basically had to disassemble the fireplace to figure out the issue. I have no complaints about the work done.

Robert K.

I received an email from Yelp indicating Drain Works served the Olney area and they were having a special on gas fireplaces/stoves shown as follows:
""Drain Works Olney, MD and nearby areas
Gas fireplace safety and performance inspection.""
I browsed Drain Works and found out they were located in Laurel, MD and there service area included Montgomery County.
I called Drain Works to set up an appointment to have my Vermont Castings gas, vent free, Franklin fireplace inspected and after a lengthy conversation with a representative I was told my location was out of their service area.
My call was a complete waste of time and Yelp as well as Drain Works were misleading in their representation that Drain Works serves Olney, Maryland.
Hopefully the service area of Drain Works will be corrected in their advertising as well as Yelp's data base to avoid future customers in the Olney, MD area wasting their time.
R.C.Kidwell
Olney, MD