Drain Terrier

Ben M.

The toilet in our main floor bathroom was leaking a few weeks ago and so I had to quickly find a plumber and just found Drain Terrier on Yelp. I gave them a call and they picked up immediately and luckily they were able to send someone over the same morning within a few hours of me calling. Ben was dispatched to our house and he figured out the issues and fixed them within a couple of hours. He was very polite and explained the issues and was very thorough with his work.

Unfortunately the toilet started leaking again around the base about a week ago so I called back and they were able to send Ben out right away and he discovered that one of the bolts had just not been tightened all the way.

I highly recommend Drain Terrier for their promptness, great customer service, honesty and knowledge.

Bob A.

I had a bathroom sink that was not draining very well. I called and they were able to come out the next day! I had called at the end of the day, so I didn't really expect they would show up then. I called other plumbing services and NO ONE was available for several days or weeks. I can't remember the guy's name, but I believe he was the son of the owner. Nice guy, explained what he was doing. My only complaint was I thought the price was high, otherwise I would have had him do an additional sink. He ran a snake about fifty feet so, I doubt if I will ever have to have it done again. I will probably have them come back for the other sink, but just wait a few more weeks to save the cash. I would recommend them!

Rexford H.

My shower drain clogged so we tried to un clog 1st by using a plunger, then a 3ft snake. After my sorry attempt, our shower looked like a murder scene. It was disgusting and on a Friday night to add insult to injury. Saturday morning I called several plumbers and drain cleaning companies. Drain Terrier was the quickest and most responsive. Their tech came out same day and used their electronic snake that went 20ft down and pulled out a thick ball of hair that I'm sure was collecting for 20 years since the house was built. He cleaned up the shower, sprayed the pan and cleaned the glass. Works perfect now and shower looks better now clean and working then it has in a long time. $275 it cost me and was worth every penny. A big Thank you to this company and I highly recommend.

Laurel J.

Drain Terrier was able to get us in to repair our shower within 3 hours of contacting them in the morning. The plumbers were on time, quickly identified the problem, and made the repair.

David B.

I've used them as a property manager and as a homeowner. They've always done a great job at a reasonable price.

April L.

I called Drain Terrier and set up a service call due to our hot water heater not working. I immediately got a text confirming the time window we agreed upon and that Gary would be the person coming to our home. I received another text when Gary was on his was way. Gary arrived during the window. Looked over our units, found they were in working order, explained why they probably stopped working and discussed our next steps.

Gary explained since we are in the middle of a basement remodel that the dust caused our unit to shut down. I was impressed with Gary's honesty. I know some businesses might have said they needed to clean it and charged us for it. Gary said since it is working now that his recommendation is to wait till our construction is over.

Drain Terrier will be our go to plumbers.

Rodrigo R.

Our water heater went out and they were able to come out on a Sunday morning and 1) diagnose exactly what was wrong 2) offer solutions and 3) replace the whole thing. Did great work and were personable and kind throughout the process. Will certainly call Drain Terrier for our plumbing needs!

K G.

Above and beyond in professionalism, creativity, and work ethic. Helped solve a complex sink replacement in a very old home. I'll be bringing them in for any future plumbing issues!

Con Mi Machete E.

They responded quickly and were able to get me scheduled right away. Team came, assessed the job, and got it done. Respectful and honest with additional things I had them look at since I had them there. Hopefully I found my go to plumbers here in CO!

Paul S.

It's been a year and a half since Drain Terrier did a preventative main-line cleanout and replaced a ball-valve for my sprinkler's main supply line that wouldn't shut off completely. I thought of writing a review more than a year ago, but never felt motivated until this week.

Several weeks after they did the initial work, I was walking across my lawn and noticed the water meter cover wasn't in place or locked on. Dirt, grass and debris were starting to interfere with the ability to close it. (They had to access the meter to replace the ball valve since it is on the upstream side of the shut-off in my basement.) It took me a while to get it back on with all the dirt collecting. Plus I don't keep a pentagonal wrench on hand. Took me a while.

Probably during the next watering season is when I noticed that all the 5-6 connections around the new sprinkler gate valve were Sharkbites. Not compression fittings, not soldered, but Sharkbites. I imagine there's a variety of opinion but both a plumber I spoke with and a friend who owns multi-housing units tell me that was not a good choice. Importantly, if these fail, I guess I need to figure out how to shut off at the meter. If it's just my wife at home, well, I guess things just get wet.

This week I noticed my cleanout plug is leaking and dirty water is pooling around it. Turns out the cleanout had a ""mechanical"" plug that was failing. While I was looking for a new one it became clear that these types of plugs are also called ""test"" plugs. Perhaps because they're just held in by friction and a seal that expands when you turn a wingnut. The old one was in terrible shape and I managed to find special version of this that goes deeper into opening and spreads wide to provide a clamp vs friction only. I'm not blaming Drain Terrier for this leak, but one would think they'd let me know whether I have an aging piece of crap plug holding back the, well, crap.

So prior to writing this today, I thought it only fair to call Drain Terrier. I called them a week ago asking for an explanation (I forgot to tell them about the loose cover). Savannah told me a Master Plumber would call me. Well, it's been a week. Would've been nice to hear from someone.