Drain Tech

Susan H.

Garbage disposal was broken. Called and got an appt the next day. The technician was friendly, professional, and got a disposal fit for my household. I would recommend to all my fellow homeowners in the area! Would definitely be calling these folks for other jobs around my house.

Tyler L.

Horrible experience. Tech broke p-trap in other unit next to mine and they charged me twice because he had to return to fix this. This was something that he caused.

Cynthia N.

If you have a plumbing problem - especially an emergency - especially during off-hours - Drain Tech is the company to call. We found our basement utility room flooded on a late Sunday afternoon. Drain Tech answered our call promptly, dispatched Dave to our house, and he got right to work to take care of the issue. He cleared an obstruction in our pipe (went 75 feet out!) and also did a scope to figure out the cause. Gave us the diagnosis, explained everything clearly and completely. He provided honest feedback and advice about the problem, our options, and info on how home inspectors and other companies sometimes take shortcuts that can lead to problems like we had. Even though he was here for several hours, the price was very reasonable! We were very satisfied with Drain Tech and highly recommend them.

Laurie K.

My new go-to plumbing service - especially great at cleaning out drains. Reasonably priced. What I like best is how quick they respond.

Bob M.

We had a backed up kitchen drain and Rob showed up right on time after I received a text from him. He knew what he was doing and had the problem fixed quickly. He was polite and cleaned up after. Price was very reasonable. I called on Sunday evening and he was here Monday at 8:00 am. I'm very happy with the company and service.

Vickie V.

Joe came out earlier than originally scheduled, was kind, respectful, and was able to get our drains cleaned out in no time at all. I'm glad we called Drain Tech. I would recommend them and use them again in a heartbeat.

Heather R.

This was by far the best service! Quick, respectful, and very knowledgeable. Snaked the line and had us up and flowing in about 30 minutes. Customer for life.

Vicki H.

I had a backed up drain in my laundry room and had Drain Tech come out to fix it. The guy who came was super nice, and had my drain working in less than an hour.

It didn't go off without a hitch though. He had unplugged my downstairs chest freezer that was full of beef and chicken, in order to plug in his equipment. He forgot to plug my freezer back in.

Two days later I noticed a horrible smell in my downstairs. I finally found it - yep, the freezer meet was all spoiled, there was blood everywhere, and it was probably the most disgusting thing I had ever seen or smelled. I had just had neck surgery so I was not supposed to be lifting anything more than 10 pounds, let alone moving and leaning over into a chest freezer to haul rotten bloody meat out of my house. I tried for a while, but I just couldn't and I was pretty sick from the mess to be honest. So I called Drain Tech, and they were SO apologetic! They were so worried and said that the tech would call me. I figured that was that, and that I might get a call at the end of the day if I was lucky - and wasn't sure what good it would do anyway.

BUT the tech did call me back, immediately! He was so apologetic as well, and said he was just leaving a job but would be right over. He took a few minutes but it was because he stopped at his house, which he had called his wife to get stuff for him to bring like paper towels and garbage bags, and then he arrived.

We went downstairs, and he went to work. He worked hard and didn't let me help, which I tried at first. He did the whole thing, cleaned it, bleached it, had a shop vac to get every last bit of liquid and blood out, and cleaned and sanitized it pretty good. He really worked hard and felt so bad about it.

I was really impressed. I was pretty upset at first, it was a horrible mess to deal with. I wasn't as worried about the loss of meat, but the mess and smell was so bad! It was completely clean when he was done, and he apologized again and went on his way.

I was happy with that. I really couldn't have cleaned it, and I was hurting pretty bad for a couple of days from the little that I did do. But that wasn't it. Drain Tech sent him back to my home not quite a week later, with a card from them. He said again how sorry he was, and said they wanted me to have that for the loss of food. It was a card with a $100 gift card inside to replace the meat! I thought that was so kind of them. It was an honest mistake. I really didn't expect them to replace the meat, sometimes things just happen. I was just so grateful for his cleaning it all up for me, and he really did a great job.

The initial drain work was really great, they did a great job and I haven't had any more trouble (it's been a year now). But the customer service and kindness that they showed me is what really impressed me. These are good people. If you need drain work done, call them. They will make sure you are taken care of.

Michelle P.

We had David from Drain Tech come out to locate our sewer line since we are building on to our home. David did a great job and had awesome customer service skills. He was very knowledgeable and gave us some great tips for connecting our new home to the sewer line. I would definitely be recommending them to anyone who needs their sewer cleaned out or their line located!!!

Heidi S.

Prompt response on a weekend. The tech was so helpful and had great recommendations on what to do to prevent the disposal from backing up again.