Drain Solutions Plus

Peter L.

Dennis and his team are life savers. After just moving in 4 days earlier, we had flooding in the basement as a result of the sewage line being blocked. It was late Friday night and I called Drain Solutions Plus to come out and Dennis and Felix came out in an hour to assess the issue and then proceeded to use a heavy duty snake to clear out the sewer line. Unfortunately the blockage was pretty bad and after a couple of hours the drill they were using was burning out and needed to come back in the morning with a stronger drill.

Dennis and Felix came back in the morning as promised and were able to clear out the line with the stronger drill and we were able to successfully use the bathrooms again. The line was clogged with tree roots and debris along with the backed up sewage.

All throughout the process Dennis was very honest and articulate about the situation and what he was trying to do. I appreciate their persistence, their responsiveness and their ability to get the job done despite the challenges. I would definitely recommend Dennis and his crew to help with any sewage or drain clearing issues.

Antonio C.

These are a couple of good guys that try their best to shoot straight and do quality work in a prompt manner. I've went with them for a few projects around the house and they've always been great. I would recommend them in the future and use their services again.

Joanne G.

Poor customer service. Had an appointment set up for an estimate from 2-4. No show, no call, no email. Yet when I sent an email to say no one showed up, I got a response pretty quickly apologizing and saying that someone could be there within the hour. When I responded back ok, as long as it's within the hour.. I got another response saying they couldn't guarantee that. They're ALL on emergency jobs. Unprofessional and shady. Took my business somewhere else.

Janice T.

I made an appointment this past Wednesday, Oct 16th for 9-11am to get an estimate for a renovation project in our basement - so definitely not some small plumbing issue like a clogged drain. They never showed up. I called and left a msg as well as contacted them via yelp messanger without a response. One may say that this review isn't a valid one because we didn't get serviced by this company however, I took time off from work to have them stop by. Many of us live busy lives with schedules to abide by. A company that doesn't have the courtesy to keep their appointments or respond to messages doesn't deserve my business. If you don't want the job, simply be forthright and say NO and don't waste my time. I contacted several companies that said they were either booked until a given future date or didn't service my area.

Boris G.

Response time these guys provide is no gimmick, wow! Came back from 10 day vacation Monday night to discover the downstairs bathroom flooded with sewage. Found Drain Solutions Plus via Yelp after RotoRooter told me (after stating they were coming within two hours) they could come only the next morning. 10 minutes later got a response, and less than an hour later, by 1:00 am two nice technicians came in, quickly analyzed where the problem was, and another 45 minutes later the problem was fixed, quickly and efficiently. Thank you guys!

T H.

Had an emergency leak from the toilet fill valve on a Saturday night. Gave Drain Solutions a call, they came within an hour, analyzed the situation, had replacements for the broken pieces, and were done within an hour. Along the way they explained what they were doing and gave helpful tips. Seemed like great and knowledgable guys. I would recommend for all your plumbing needs.

Melissa D.

Awesome service and great availability.

I discovered galvanized pipes mid-construction, Dennis and his team came out, gave me a quote same day and got the job done!

Anthony B.

Messaged them on Saturday night as I was having a small leak in my shower. He came out Monday afternoon and fixed it for the price he quoted me on yelp. I also had an issue with a toilet. Rather than try to sell me on him replacing or fixing it, he gave me a couple tips how I could correct the issue myself. Very satisfied and will definitely use again when the time comes.

Jeffrey D.

I hired these guys after the first company couldn't even keep a schedule. Arrived on time did took about an hour. Drain works great

Guy-Philippe G.

Sunday, I spent most of the day trying to fix a clog that causing the water to back from my toilet and shower in my basement. Around 7:30pm, I decided to call it quit and let pros handle it. I went through Yelp and found these guys. They were at my house in less than an hour. They were very friendly and explained to me every steps of the process to fix my problem. They ended up having to cut the cap going to the sewer line because it was seized, and had to snake the line for about 50 feet. These guys are life savers, with a 11 months old infant and a 2 years old toddler, I needed that clog to be fixed like yesterday. My only regret is not calling them earlier. Thank you guys again!!!