Drain Pros

Lynne A.

After Ricardo put a pressure regulator valve on for us about a month ago, the faucet was frozen and we haven't been able to get it to work. I called Vanessa and she sent Ricardo out first thing this morning to fix it. My Dad tried, but broke it before I called them. Ricardo fixed it really quick, and at no charge. We are very happy to be able to use the hose again. Thanks Ricardo!

David L.

You will not find a better plumbing service! I highly recommend and have relied on them for many years and several properties. I will call them every time. Responsive, courteous, high integrity - all at a reasonable cost.

Paul M.

I just got a new place and I needed the sewer line hydro jetted. The team brought a camera and did the camera view before the hydro jet to make sure that the jet would not cause any damage to the system. I thought that this was a very responsible thing to do!

They cleaned out my sewer and found a other issues in the system that need to be resolved. I would highly encourage using these guys. They were professional, experts, and friendly.

Dream S.

From my experience the only way Drain Pros have a such good rating is because they seem they are nice and very quick to response. I called DrainPros due to toilet tank overflows. The guy from DrainPros came and suggested the toilet is broken and it is need to replace with a new one for $550. I called another plumber and he replaced the flapper and Fill Tube for $100. The toilet was not broken. I am still in shock with his dishonesty.

Danielle D.

I can't even begin to explain how exceptional their customer service is! Jesse the owner was prompt with his response, genuine, and caring about our concerns. We were having some flooding due to a blockage in the drains and we were so afraid it was going to be a huge mess. We made an after hours call and He had his team out to us within the next morning. The men were professional and kind and addressed all of our concerns. They fix the problem perfectly and we have not had any trouble since. I will definitely be using your services if we do have any future needs I highly recommend this business and the prices were upfront and very reasonable.

Harry S.

I wish I could give these guys ""10"" stars. We had work done in our kitchen and both bathrooms (alot of work) and they did the work quickly and at the quoted price. The plumbers were friendly and answered all our questions. This is great old time service at a very fair price.They also showed up on time and they scheduled us in fast not days or weeks away.

Cristian S.

Drain Pros was awesome. Honest, reliable, professional. Isaac was our technician and he was great. We will definitely use Drain pros again!

Jacquie M.

Just had Jesse hydro jet our kitchen line which to say was completely clogged is an understatement. From the initial phone call and appointment scheduling to having Jesse, the owner come out the next day for a free estimate using the camera to diagnose the issue, to taking time in explaining all possible courses of action, to the actual hydro jetting and the clean up; everything was performed perfectly with extreme professionalism. The job itself was done in a fashion that was without a doubt above and beyond the norm. I guess this is one of the advantages of dealing with business owners who are not only knowledgable but also take pride in running their business and building a reputation.
Given our experience, I would not hesitate to call upon Drain Pros with any drain issues in the future and highly recommend them.

Tina F.

A few of my outdoor/backyard drains either drained very slowly or not at all. I called Drain Pros to get a quote, and they were currently having a special of $250 per line. From all the other places I called, I knew this was a great deal; so I decided to have them come out and hydro jet my drains...or so I thought. Turns out the problem was much more than I anticipated; although with my luck lately I should not have been surprised. Isaac came out very quickly after I called; literally within a couple of hours. The first red flag was the fact that he couldn't find where our drains emptied. There were no outlets on the street at all, which was very strange. He brought out his big hydro jet machine and got down to business. Turns out the drains appear to drain towards the back of the house; possibly in the street behind us; even though there is a house behind us. Anyway, none of that mattered ultimately because nothing was happening when he turned on the jets. Well, I shouldn't say ""nothing"", as things appeared to get a lot worse. The drains started backing up throughout the backyard, and not just with water, but with black stinky sludge! And his hose eventually stopped, meaning there are likely roots blocking the drains. Now that's a big deal...like a $10-$12 thousand dollar big deal! I was very unprepared for this news; financially and emotionally. Now the backyard is smelly, the drains aren't really draining at all, and there is black sludge everywhere. Needless to say, hydro jetting was quite unsuccessful. I do not blame Drain Pros or Isaac for this mess; just an old house with old bones. He suggested possibly having a permanent pump installed, which would be less than fixing the problem, but still a few thousand dollars. I couldn't' do either right now, but he offered to write me up a quote and send it to me just in case. I expected to at least pay for his time and work he did attempting to unblock the drain, but he didn't charge me a dime. I was amazed by this, not to mention relieved and very thankful. That alone proved to me that they are honest and reliable. I will call them again when I can afford SOMETHING! Thank you Isaac and Drain Pros...I know you're just the messenger.

Bernie R.

I called them to take a look at my slow draining kitchen sink. Jesse ran a camera down the line and showed me the residue buildup on the inside of the pipe. The next day, they hydrojetted the line and then ran the camera down to make sure there weren't any other issues. Found some tree roots further down the line. Clearing that required another trip, but Jesse explained and showed me the issues every step of the way, so I felt very comfortable with the entire process. The price was very reasonable. Definitely a trustworthy company who I will use in the future, and supporting a family owned local business is worthwhile.