Drain Pros

Cristian S.

Drain Pros was awesome. Honest, reliable, professional. Isaac was our technician and he was great. We will definitely use Drain pros again!

Jacquie M.

Just had Jesse hydro jet our kitchen line which to say was completely clogged is an understatement. From the initial phone call and appointment scheduling to having Jesse, the owner come out the next day for a free estimate using the camera to diagnose the issue, to taking time in explaining all possible courses of action, to the actual hydro jetting and the clean up; everything was performed perfectly with extreme professionalism. The job itself was done in a fashion that was without a doubt above and beyond the norm. I guess this is one of the advantages of dealing with business owners who are not only knowledgable but also take pride in running their business and building a reputation.
Given our experience, I would not hesitate to call upon Drain Pros with any drain issues in the future and highly recommend them.

Tina F.

A few of my outdoor/backyard drains either drained very slowly or not at all. I called Drain Pros to get a quote, and they were currently having a special of $250 per line. From all the other places I called, I knew this was a great deal; so I decided to have them come out and hydro jet my drains...or so I thought. Turns out the problem was much more than I anticipated; although with my luck lately I should not have been surprised. Isaac came out very quickly after I called; literally within a couple of hours. The first red flag was the fact that he couldn't find where our drains emptied. There were no outlets on the street at all, which was very strange. He brought out his big hydro jet machine and got down to business. Turns out the drains appear to drain towards the back of the house; possibly in the street behind us; even though there is a house behind us. Anyway, none of that mattered ultimately because nothing was happening when he turned on the jets. Well, I shouldn't say ""nothing"", as things appeared to get a lot worse. The drains started backing up throughout the backyard, and not just with water, but with black stinky sludge! And his hose eventually stopped, meaning there are likely roots blocking the drains. Now that's a big deal...like a $10-$12 thousand dollar big deal! I was very unprepared for this news; financially and emotionally. Now the backyard is smelly, the drains aren't really draining at all, and there is black sludge everywhere. Needless to say, hydro jetting was quite unsuccessful. I do not blame Drain Pros or Isaac for this mess; just an old house with old bones. He suggested possibly having a permanent pump installed, which would be less than fixing the problem, but still a few thousand dollars. I couldn't' do either right now, but he offered to write me up a quote and send it to me just in case. I expected to at least pay for his time and work he did attempting to unblock the drain, but he didn't charge me a dime. I was amazed by this, not to mention relieved and very thankful. That alone proved to me that they are honest and reliable. I will call them again when I can afford SOMETHING! Thank you Isaac and Drain Pros...I know you're just the messenger.

Bernie R.

I called them to take a look at my slow draining kitchen sink. Jesse ran a camera down the line and showed me the residue buildup on the inside of the pipe. The next day, they hydrojetted the line and then ran the camera down to make sure there weren't any other issues. Found some tree roots further down the line. Clearing that required another trip, but Jesse explained and showed me the issues every step of the way, so I felt very comfortable with the entire process. The price was very reasonable. Definitely a trustworthy company who I will use in the future, and supporting a family owned local business is worthwhile.

Rebecca Z.

Good service, timely and professional. When the tiles in our kitchen started to feel warm we knew it was the water pipes in the foundation. We called around for help but no one could send someone out to quote us let alone guarantee when they could start work. Drain pros took the time to help us. We were worried if we waited we would have more damage. Even though they were busy they quoted us and got to work when it was convenient for us. The owner is very patient, knowledgeable, and honest. His team worked hard and had good attitudes (major bonus) We liked the main worker guy so much we made him lunch because he was working so hard to get the water back on for us.

Dawn F.

Totally satisfied with the service to clean out my slow drain. Jessie showed up ready to work (wearing a mask for safety). Love supporting small business and will be calling them when the need arises again.

Tj M.

These guys are great. Had a huge tree root that took out our waste line back in August. They gave multiple options of different price ranges to let us choose and got everything where we will never have to worry about our waste line again. They also threw in hydro scrubbing under the house as part of it. Months later we had a bad drain clog and they came out fast and took care of us no charge. This is why it pays to get a professional. So glad to get a plumber we can trust!

Brian B.

I had a jammed kitchen sink and the owner came out and fixed it in 3 minutes and explained what happened. He didn't even want payment but I gave him $20 tip for his time. HONESTY is hard to find with contractors, so if you want to feel safe you aren't going to be burned then call this company.

I will for sure save their information for all future plumbing needs.

Bob M.

Excellent!!!! Would give them more stars if allowed. Response super fast. Courteous and caring. Did more than just clean drain. Inspected and reported on the whys and hows. Totally reasonable charges. Can't say enough good about these guys. If you are reading this stop wasting time and just call them. I guarantee that you will NOT be disappointed.

Jo L.

We had a clog bathtub. They have the lowest quote on Yelp. They came on time. Fixed our issue within 30 minutes. Thank you Drain Pros.