Drain & Plumbing Services

Paige W.

I booked these guys through Yelp, and am very happy. I needed a new toilet asap, and Anna was very nice in scheduling me the next morning. My technician, Joe, was efficient and so nice to talk to. I'll call them next time, too.

Alex R.

Just bought a condo and had to have the garbage disposal replaced.. they came after 5 thankfully, we work all week and some other places charge more $$ to come out on Saturdays.. our disposal was replaced and unfortunately kept leaking due to a pipe that was who knows how old (not the initial part being replaced) the technician came back right away to stop the leak and then replaced the pipe for us and it has not leaked, thank you for your hard work and reasonable prices!! Very wonderful customer service as well, the ladies on dispatch were very helpful & kind. We will definitely call if we need help in the future. Thank you for your help!!

Ann W.

I got a notice from my village about excessive water usage so asked D&P Services to check 4 toilets in my home. I requested a quote in the morning, they responded in less than 30 minutes with a quote of $29 for the service call and said parts would be an additional cost. They gave me a time frame that they come that same day and arrived a little bit early, which was great! They checked all of my toilets, clearly explained what needed to be fixed, got the parts, and fixed everything within an hour and half start to finish for a very reasonable cost. I would highly recommend this company for your plumbing needs.

Angela S.

So incredibly disappointed with this company. Like all the other low-star reviews that mention AHS (American Home Shield), we too were about to be led down the drama path, but we got out before it was too late.

Last week our old sink in the basement decided to stop draining properly. Our washing machine drains into this particular sink, so we did our best to unclog it. We've fixed it in the past on our own, but this time around we couldn't seem to get it to route out, and so it was time to make the call to AHS. Since we called on a Friday, we were told that no one was available to come out until Monday. Ugh, but oh well.

Today Sergi arrived promptly, when we were told he would, and he came into our house for less than five minutes, took a few photos of our sink and disappeared to his van for 20+ minutes. My husband had to go out to the van to find out what was going on. Sergi said he couldn't work on our clog until he replaced the pipes with PVC, because they were not up to code. He put in a call to get approval from AHS to upgrade our 3' pipe with PVC. Mind you, we just had a full home inspection last year, and there were no code violations with regard to our pipes. He said it was approved and that he would be back the next day to fix it. Something didn't feel right, so we called back to Drain & Plumbing Services to find out what the heck was going on. Anna said she had to to still turn in the inspection report to AHS, and that she had 24 to do so, but that it most likely wouldn't be approved for the amount they give her in order to replace the pipe. At that point, it felt like she could honestly care less whether she had our business or not. As a result, we were just done and wanted to move on to find someone to stick the proper tool in there and undo the clog.

*WHAT DID THIS HAVE TO DO WITH UNCLOGGING OUR PIPE?

About five minutes after talking with Anna, we received a text from AHS saying the job was marked complete, and they wondered how our experience was. HUH? Things were getting weird at that point. We knew it was time to just get out from under all of this drama and called AHS. They got Anna on the phone and she said they had 24 hours to provide a report, but that she would have something to AHS by 3pm. Not sure exactly what the report was that everyone was waiting on at this point.

*AGAIN, WHAT DID THIS HAVE TO DO WITH UNCLOGGING OUR PIPE?

By 3pm we called back AHS. They got on the phone with Anna, because they still had not received the report. So much drama!!

Needless to say, AHS refunded our money, and we will no longer be needing services from Drain & Plumbing. We're going to deal with this on our own at this point. Good riddance!

Deb V.

We had a very slow house drain (to the street) the day after Christmas with a houseful of people. D&PS came right out and fixed the issue in under an hour. Very reasonable rate....pleasant to work with. We will us them again!

Numair M.

Great service! Came on a Saturday as another company was charging me overtime! Quickly found the problem and taken care of.

Johanna S.

I'm new to the area, and was pleasantly impressed with the service. Very honest and explained everything to me , so I could understand what was going on. Martin was my service man and I would highly recommend them. Reasonable pricing and I would definitely use them again.

Jeffrey G.

I had a backed up sewer line that had to be rodded at 3 pm. I called around to a lot of plumbing services and DPS was the only provider willing to come out same day without doubling the charge. They were fairly priced, responsive, and easy to deal with. I will definitely be using them again in the future if I need plumbing services locally.

Julie S.

I Was thrilled with my entire experience with this company. Not only was the service timely and professional but the price was surprisingly low. Drain and Plumbing Service will be my new go to plumbing company if and when I need them again. I highly recommend them and will be telling my friends about them.

Frank T.

Martin came out to look a a couple of problem faucets and to give an estimate on installing a whole home water filtration system. He very nicely explained why my faucets are not only not broken but working properly and he took the time to explain why. He then gave great advice on a whole home water filtration system, being for my hone the types they install don't make sense. He referred me to an alternate vendor explaining why it would be better for my particular homem All of this was free of charge! I will gladly have Drain and Plumbing Services back again for my future plumbing needs.