Drain Mob

C K.

I am really impressed with this company. Had them clean our storm drain after we had flooding the day before. They got right out to our place and cleared the issues we had.

Joey and Hank did a great job, kept me informed with everything that was messed up and addressed where the issue was. They even made sure that all of the branch lines were cleaned too.

There was a bunch of gunk from our drains that got on the street. This was all cleaned up before they left.

I will consider using them if we ever have a problem again.

Alan S.

Our technician Austin was cordial, knowledgable, and helpful throughout our whole lining process. I really appreciated the way he was available and willing to go the extra mile for a customer by explaining clearly and making sure I understood what the scope of work would be.

The interface with drain mob and their estimates were really helpful. They also gave me a before and after video of my work done. I have worked with Black Mountain Plumbing and other highly rated San Diego plumbers but I found Drain Mob to be of high quality and high customer care. Even another company I got a quote from (I got 5 quotes) they said Drain Mob is really good.

The price of the work also was reasonable for the work needed to be done. The day of the job about 5 workers showed up and they explained things. Francisco was the technician on site working and he was helpful in once again explaining the scope of work they would do and how they were going to tackle the issue. I will for sure be a returning customer.

Alize R.

They did what they said they came here to do, which was clean the rain gutters (the ones that are underground and go to the street). Only, when I tested it, the water took forever to flow. I called my general contractor/handyman and he found soooo many roots, like sooooo many, fully clogged pipes.. When I initially called this place the representative said they would pressure wash inside the downspouts (came to find out that they don't do that once the actual workers came), and the representative said that the power wash can break up most roots, which again, was simply not true. I wish they would have told me at the end of the service that they couldn't clear it that way I could've taken care of this issue another way. I feel like it was $600+ down the drain:( I'm sure they might be good for other people's issues, but didn't do a thing for our issues.

Maureen E.

Ruben and Eddie came out to replace a problem sewer drain line for us. They were very polite and did a great job with the mess that the original builders created. For two days, they worked hard and thought through a complicated situation. Drain Mob rocks.

David G.

Ruben and Eddie did great work! Started on time, finished on time, fixed problems nobody knew were there, left the area all put back together and immaculate. Challenging environment with huge underground rocks to move, so back-breaking. Polite, hard-working, and excellent quality of work. Can't imagine how it could have gone any better.

Amanda D.

I called Drain Mob after another company was unsuccessful clearing a blockage in a landscape drain. The guys that showed up were hesitant to promise anything (understandably) but were able to clear it within the first hour. Much appreciated!

Lilia B.

Came out quickly even on a holiday! Rob was professional and efficient. Fixed my sink disposal within 10 minutes. Impressive! Definitely recommend this business.

C R.

Ryan with Drain Mob saved the day! It was the Friday before Christmas, and my kitchen sink backed up. It was about 3PM when I noticed it.

Ryan was at my place super-quick (about an hour after I called) and within 30 minutes he snaked the drain, got it cleared, and was all wrapped up! He operated in a very tidy manner (no mess, nothing to clean up) and was a true professional. Thank you Ryan and Drain Mob!

Bill O.

Let me apologize up front for the long read, but I think this story deserves to be told.

Technician Joey from Drain Mob was recommended to me by name by another plumber, who wasn't available to respond to our backed-up kitchen sink drain. I had tried to snake the clear-out blockage myself and followed up by using a new, medium-size Husky water bladder from Home Depot to clear away remaining blockage. I attached the bladder to our garden hose, inserted it deeply into the clear-out, and slowly turned on the water. The bladder inflated and proceeded to fill the pipe downstream with water. It then went quiet--not a good sign. The pipe was now under pressure. Thankfully, there was no backflow into my kitchen--the bladder was doing its job. I turned off the water to the bladder and waited a few minutes, then tried again. This time, the drain filled up and went quiet as before, but only momentarily. What I heard next was a swoosh sound and rushing water, hinting that the bladder pressure had punched through the blockage, clearing the drain--I only wish. After ""flushing"" the drain a little longer, the water was shut off and the hose and bladder were retrieved from the clear-out. To my surprise, the hose came up without a bladder attached! Yikes. It had completely severed from the threaded end, and was now hopelessly lost down my drain! I tried the snake again in an attempt to spear the bladder, but with no luck. Time to call the professionals. Enter Joey.

Drain Mob's receptionist indicated that Joey was already on another job, but she would contact him to see if he could fit me in--we had a dinner party that evening. Half an hour later, I got a call back that Joey would be over in the next couple hours. He arrived and I explained my problem and the bladder mishap. We discussed billing and I gave him the green light. He grabbed his gear and got to work. His plan was to try to snake the bladder through to the main drain rather than retrieving it.

Once confident he had reached the blockage and punched through, he retrieved the snake in preparation to scope the drain and hydro-jet the bladder the rest of the way to the street. When the end of the snake reappeared, low and behold, the rubber bladder had nicely gloved itself over the end of the snake. Jedi Joey had speared the bladder's opening with the snake tip and it had stayed together until pulled from the drain. Amazing! The pictures tell the story! Joey continued to hydro-jet and scope the clear-out until is was clean, and then continued jetting the main line from outside the house toward the street to remove remaining sludge.

I couldn't have been more pleased with Joey's work and the entire experience given how things started with the bladder. Our clear-out is located on a kitchen island which apparently adds additional risk of flood damage when hydro-jetting, should things go sideways. Joey indicated that many plumbers won't even risk hydro-jetting a kitchen island clear-out. In summary, hiring a professional plumber is rarely inexpensive or convenient. But if it becomes necessary, it's nice to come away with a great experience and an interesting story to tell. That couldn't have been more true for me. Drain Mob gave us same-day, over-the-top service, and professionalism from an experienced technician who also happened to have mad skills. I would definitely recommend Joey and Drain Mob to my friends. The end. Thanks for reading.

West U.

Had a clog and they showed up within an hour. Friendly and professional with a fair price. I would recommend.