Drain Medics
Company Overview
Tucson's top choice for sewer and drain services! We handle all aspects of sewer and drain care, including cleaning, repairs, and replacements. Request your complimentary visual estimate today!
At Drain Medics, we have a proud history focused on quality and community service. We started with a mission to offer high-quality sewer and drain services, we have evolved into a dedicated team of professionals focused on delivering top-tier service. We attribute our success to our fundamental values of integrity and trustworthiness, as we continually adapt to new industry standards to offer effective solutions. With a commitment to customer satisfaction and creativity, Drain Medics remains a respected leader in the sewer and drain field.
Hi there,
I'm Robert, the owner and manager of Drain Medics. My focus is on guaranteeing that our team offers top-quality service to each customer. Whether it’s addressing a tough clog or developing creative solutions for drainage problems, I strive to make sure every job is handled properly.
I am a firm believer in the importance of investing in our employees. Every member of Drain Medics receives extensive training to guarantee they have the skills to manage any task effectively and professionally.
When I’m not overseeing our operations, I love being outdoors or contributing to my community through volunteer work.
At Drain Medics, we have a simple mission: to offer top-quality service and ensure our customers are pleased. Thank you for trusting us with your drain needs!
Sincerely,
Robert
Business Services
- Drain installation
- Drain repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Sump pump installation
- Sump pump repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Amanda P.Austin came out on a Saturday! Thank you! I'm a nurse and thankful for the quick response and mobile texting of when the company is on route, appointment booking, and he even ran to Home Depot for me to get the right gasket for my garbage disposal I appreciate the time and effort on the weekend especially!!! Highly recommend!
I highly recommend Drain Medics for your plumbing issues.Austin not only explained exactly what my problem was, he showed me the camera going through the pipes and what I needed to solve the problem. The team from Drain Medics is professional reliable and they are really nice people. They used the latest technology in redoing my very long very cracked outdoor line with epoxy. I highly recommend them. Honest and reliable. My estimate was the exact price I was charged. And they left the area clean and organized. They are terrific!
Craig J.Had several slow draining sinks and a loose kitchen faucet. They came out and got everything quickly fixed and were there within an hour of my call. Great work and great company!
We woke up to a backed-up and clogged sink drain, and immediately went to Yelp to find a plumber. Drain Medics totally lived up to their 5-star ratings. We were given an appointment time within 3 hours of our call, and Drain Medics arrived at the scheduled time. The plumbers were friendly, courteous, clean, and very knowledgeable and efficient. Drain Medics fixed the problem within minutes! I highly recommend Drain Medics and can share that Drain Medics is most definitely our go-to plumber for any future issues. Drain Medics is awesome!
Nooshin W.Austin from Drain Medics changed my water heater, pressure valances and shower head. I highly recommend this business for several reasons:
1- first and foremost Austin and his colleague were extremely friendly, respectful and polite. They were hardworking and honest.
2- I asked him to give me an estimate for jobs in two houses (mine and my parents). Not only he gave me the best estimate of all the companies who checked the job, but also he helped me realize which parts can simply be fixed and don't need expensive replacements
3- the company is responsive and quick to schedule appointments and reliable in showing up
4- methods of payments are all easy and quick
Personally if I have any plumbing issues in the future there is no other company I go to. I will call Austin!
Thank you Austin and your friend (whose name I didn't catch )
So grateful for Austin's help - I had a sewer issue for 18 years that many other plumbers failed to resolve, and now I never have to worry about it again. This company is responsive, pleasant, easy to work with, and the prices are fair.
Lorena G.What an amazing experience, I mean, I'm floored!
I posted a request to get estimates to have someone come out and help us figure out if we had a leak and where it was coming from. Let me just say that I did receive many responses however all had an estimate to show up and look around. Totally expect this, I require a service and I need to be able to pay for it, especially in this day and age.
Austin from Drain Medics plumbing also sent me a message, it said, ""tell me more as to what's going on"". I explained that for the past year, my water bill had been insane and I finally got fed up. People that fill up their pools use less water than my husband and I. I sent him my number and we spoke soon after that. Austin listens! Austin asked me many more questions as to my issue! Austin asked me to face time him when I got home and he would talk me through a preliminary test that would rule out of it was a main water leak or my irrigation system. My toilets weren't leaking, my faucets are all great, no damp/wet spots on my walls. When I tried what he asked me to do, we narrowed it down to it being my irrigation system. Our system is over 11 years old and has been repaired once.
I have also shut it down for a couple of weeks at a time when we were fortunate enough to get rain and it kept our water bill to a much lower ""normal"".
Austin asked me to call him back if I needed anything else again! Austin never charged me anything. He honestly truly cares! What a phenomenal business and a better human being!
Yay for Austin and YAY for Drain Medics Plumbing!
Austin was very friendly, professional, thorough. Will definitely call again for any plumbing needs.
Gordon W.I have used Austin's plumbing services twice in the last two months. His services are fantastic, he's timely and gets the job done! When he was installing my bath fixtures he found a bad drain pipe that needed replacing and stayed longer than planned until he got it replaced. He also installed a Reverse Osmosis water filter system in my kitchen that I am really enjoying.
I recommend Austin for any plumbing need, he is neat and very clean!
Gordon W.
4/15/22
Our toilet began backing up from underneath and flooded our whole bathroom..the landlord had someone ill-equipped and untrained come out and spread fecal matter all over my home with 4 young children watching him sop up fecal water with our hand towels...he finally got realistic and got ahold of good old Austin and this guy knew what he was doin,was super understanding and knowledgeable about the whole thing... was even Kool with me watching explained to me what he was doing and y even let me check out the the camera angles...if every one had his work ethic and scruples the world would be a better plac, this guy needs all the promotions and raises yall got!! Thanks again Austin you kick ass

























