Drain Masters Plumbing

Rob P.

STAY FAR AWAY!
I needed a water heater replaced at a rental property, and called on their services. Big mistake! They advised me to switch from gas to electric, and me not knowing much about HVAC, I took their word for it.

Here are a few notes and pics from a company that is replacing the crappy work.

"" The water heater is very dangerous as they have a 110V going off a standard wall plug when the unit requires a 220v""

""They also left the combined flue where the old gas water heater joined them together just dangling there expelling carbon monoxide into the garage. Very dangerous!""

"" The water heater wasn't properly tied down. And they kinked the water line which is probably why they now have poor water flow.""

Gary R.

Kyle was very professional and did a great job repairing the pipes under my kitchen sink. His prices were much better than others I called. I will definitely hire him again.

Lynda D.

DO NOT USE THESE GUYS!!! Unless you want to be ripped off and lied to. Terrible work and equipment. Don't show or call back either.

Lucio L.

This is a text received from the owner:

Make the complaint to the state I will talk to the complaint department is not going to get me in trouble one I collected no money too I didn't know job for you three like I said I didn't even know about this job because I was in Las Vegas Nevada on vacation don't know what you're complaining about we didn't do any work for you we didn't take any money from you therefore I don't owe you anything the one thing I do know if you give my company a defamation of character and you have no right to do it just because you have an opinion about me or other people freedom of speech still gets to you in trouble if you say that you're going to kill the president of the United States a person what company we are allowed to sue you through small claims court for up to $3,500 you can call Tucker Albin and Associates what are my lawyers they handle my small claims you can speak with John Richardson my rep if you need the number let me know I can pretty sure I can have him for you a letter the definition of defamation of character I've never met you don't know you are 25 years in the military you should know thing or two like I do remove your Yelp one-star review it we won't have a problem go back on Jesse whatever the hell he has posted I haven't even seen it and tell him that he's a douchebag because I haven't talked to him since the day that I was in Las Vegas and I heard about this job that he was trying to do on my company name behind my back so go ahead make all the complaints you want sir there invalid I did no work for you I received no money from you the complaint was what not showing up I don't understand your complaint you have to to get me in trouble with the state they have to know if I did something wrong I wasn't there I was on vacation

Dale S.

Very professional. Came to my house promptly. Master shower kept clogging up. So he went under the house and found the problem been working good since he fixed it. Thanks Kyle

Kaitlin M.

Kyle was prompt, polite, and did an excellent job fixing our blocked pipes! We had originally used Roto-Rooter but our pipes clogged again a few days later. He came out the day after we called him and properly fixed what Roto-Rooter said they fixed. His prices were reasonable as well. We will definitely use him again in the future--highly recommended!

Tricia S.

Kyle was the best! Honest, straightforward and efficient! He went way above and beyond in replacing our water heater. Called him at 2 pm and had my water heater installed the same day! The fact that he supports military families is huge to this Air Force family! As a fellow business owner I HIGHLY recommend this service!! Will definitely be using them again for all our plumbing needs!

Kathy N.

Drain Masters was the 3rd company that I called after getting a few outrageous quotes and boy, I was so glad that I found them. Kyle was able give me a fair quote over the phone after I had explained the issue and sent a picture of the shower head. He was professional and confident that he can fix the shower cartridge without having to replace the whole piping fixture (which was what the previous person had told me that it's the only way to do). The job was done in no time at all! I highly recommend this company and would definitely use them again.

Dawn G.

Kyle was awesome!! They came right away. Reasonable prices!! I will continue to use them!! Super job!!

Marquis H.

Drain Master's Plumbing took my call and arranged to be there in 45 minutes. They arrived on time and removed and installed my garbage disposal. I would definitely use their services again.