Drain Masters

Aimee R.

I reached out to Denali Sewer and Drain when my sewer line froze while I was away.

Until issues arose, the technician didn't say hello or engage with me.

He thawed my line, but the hose was trapped underground.

He attached the hose to the bumper of the truck to try and free it, but on the second try, my cleanout broke, along with the hose.

I was told not to put any toilet paper down the sewer until it was repaired; he gave me the phone number for an excavator and departed.

The company contacted me the next day to offer assistance, but I had already contacted another contractor.

I can't blame Drain Masters for getting the steam hose stuck, as my cleanout had been damaged and no one could have predicted, but I believe they reacted incorrectly, made errors, and didn't help me in resolving the issue.

I believe they could have identified the problem without ripping the hose and damaging my cleanout.

After spending hours on the phone and with the other contractor, I had to pay someone else to repair what they damaged.

Tom M.

I contacted Denali Sewer and Drain to open two roof drains, and they finished the job the same day. The team's professionalism and knowledge were evident throughout the process.

On the day I called, Denali Sewer and Drain quickly opened two roof drains. I was impressed by their expert approach and depth of knowledge.

Denali Sewer and Drain responded promptly to my request to clear two roof drains. Their competence and expertise stood out.

I reached out to Denali Sewer and Drain for help with two roof drains, and they handled it the same day. Their knowledgeable service was remarkable.

When I called, Denali Sewer and Drain was quick to open two roof drains. I found their professionalism and skill to be commendable.

We reached out to Drain Masters to clear two roof drains, and they finished the task the same day. The team's expertise and knowledge were evident throughout the process.

Kenny W.

I emailed the company on a Sunday evening about a clogged kitchen sink. By the next day, they dispatched a group to assist and the problem was resolved before noon. I valued the pleasant as well as efficient with successful assistance. They took all health guidelines seamlessly.