Drain Master Plumbing Service

Thomas A.

They came in an and fixed a major clog on my plumbing Labor Day Weekend!!! Al and his team were awesome!!!!! Hand down the most polite and respectful team I could hope for! 100% recommendation

timmy g.

i had a massive job that needed to be done. Al Acosta was recommended by my regular plumber because of the size of the job. Al came out with a team of 7 hard workers and got the job done in one day! expert job by a friendly crew. cleaned up great and a very good price. highly recommended.

Elmer ..

Drain master plumbing service is one of the best plumbing service that I worked with. Al Acosta is the best and very knowledgeable. His team did an outstanding service when they replaced my plumbing underneath my house. They are very neat and clean. At the end of every job, they see to it that the place is well taken care of. Price is very affordable. I will highly recommend this company and especially Mr. Al Acosta.

Linda R.

Al Acosta is the ultimate professional and very responsive! We have a dual sink in the bathroom that made gurgling sounds and very slow draining. Al's team diagnosed the issue by cutting into the drywall in the hall closet and removed the blockage. They installed a new clean-out, patched up the wall and thoroughly clean up the area. We were very impressed and pleased with the services. We're so happy with how reasonable the total cost was and so glad we have working sinks now. Will definitely call Al again if any other plumbing issues abound.

David L.

As another person mentioned in another Yelp review for this company, I also found out about ""Drain Master Plumbing Service"" from a different plumber. I explained to the plumber that I needed to replace a corroded underground gas line, going from my house to my garage, with a newer corrosion-free polyethylene line. I was also thinking about replacing 2 water lines as well. He told me that the job was too big for him, so he recommended Drain Master Plumbing Service, saying that they do great work, and they don't charge as much as most other plumbing services do. Boy, was he right! I called Al (that's AL; not ai) at Drain Master, and he answered right away. I told him what I needed done, and he said that he could come by the next morning to give me an estimate. He showed up promptly in the morning. He was very friendly and knowledgeable. I explained that I would do the trenching under the old pipe myself, and that I just needed him to replace it with polypropylene. He gave me a great price (much lower than any of the other plumbers' quotes), and then told me that he would take care of the trenching too, so I wouldn't have to! I asked when he could start, and he said, ""Tomorrow!"" In the evening, I had some questions, so I texted him (after hours), and he replied to each question immediately. The next morning, he and his crew (also very friendly) showed up promptly, and began work. I mentioned to Al that I was thinking of replacing 2 water valves under my garage sink... He replaced them with more modern valves, AND replaced the hoses as well, at no extra charge. I also asked him if he could run an armored ground cable plus 2 bronze clamps from the new gas line to an existing copper earth ground rod, and he also did that at no extra charge. Then he pressure-tested everything at no extra charge. (All the other plumbers who gave me quotes, were going to charge extra for pressure testing.) They finished everything that day, and cleaned up afterwards. Excellent, precise work, all to code, great prices, courteous and friendly, prompt service, and prompt response times. You just can't get better than this. Highly recommended! Thanks Al and crew!!!!

Lou W.

Major flooding underneath our home built in 1939. Original galvanized and cast iron lines and connections had to be replaced and re-routed with ABS. Drain Masters came highly recommended by my plumber, (who I've used for years, but no longer works underneath houses.) I couldn't be more pleased. Drain Masters were extremely professional, friendly, dependable (they showed up when they said they would and finished the the job when they said they would), and did an excellent job! Even their cleanup was immaculate. On top of all that, the total cost was amazing! Integrity from beginning to end. I HIGHLY recommend these guys!

Deedee R.

Wow - what service - we had two toilets at our church that overflowed into the office. I was referred to Al by another plumber that we have used in the past. Al answered right away and said he could be here within 30 minutes. He was right on time and quickly resolved the problem. He didn't want to take any payment for his time because it was such a quick fix. But.....I will pay him!!! Such a nice polite man as well as his assistants. I think I have a new plumber!!

You will not be disappointed with his service !!

Valerie A.

Al was great! I had some plumbing issues, called Al and he responded very quickly. Al set up an appointment with me for the following day and showed up on time with his crew and got to working. He is very clean and organized which I really liked! Al would explain to me what he was doing and would even show me pictures of the job! I would definitely recommend Al to anyone who has any plumbing issues!

Lisa W.

I was referred to Al Acosta by a local plumber who said the repair I needed (fireplace gas valve replacement inside the wall) was too big for him to handle. I was relieved when Al answered his phone and said he could come to my house the next morning...until he didn't show up or call. Because my situation was urgent (the city gas department had shut off my gas due to the leaking valve), I called Al to ask if he was still coming; he said no, but that he would come the following morning. He, again, didn't show up or call, so I called him to ask if he was still coming; he said yes, he would be here in a few hours. When he finally arrived, my initial impression of Al was positive: he was friendly, polite and knowledgeable; he did a thorough inspection of the natural gas infrastructure to the fireplace (including going under the house), confirmed that the leak was coming from the valve and gave me a reasonable quote to replace it. Because the wall has wood paneling that would have to be carefully cut to access the valve, I arranged for a carpenter to come open the wall two days later. Al returned that afternoon, but didn't have the replacement part, so he instead capped the gas supply to the fireplace so I could call the gas department to restore my service. Al returned two days later with a replacement part and completed the job, which included resealing the gas line to the fireplace burner. I was pleased with the quality of Al's work and was grateful for the $100 discount he gave off the total price because he failed to show for the original appointment. Even though he had been a bit unreliable, I would have recommended Al at this time. Then things went terribly south. When the carpenter returned the following morning to replace the wallboard and wood paneling, he found that Al had not put the new valve in the center of the precut hole for the log lighter flange. I immediately texted a photo to Al and asked him to return as soon as possible to move the valve to the correct position in the wall. He texted back that he would check his schedule and let me know when he could come. He added that he would have to charge me for the additional work, which I agreed to, and asked him to please come back soon. Another four days went by with no follow-up from Al, so I texted him again to ask when he was returning. Two days later, Al replied that he was busy, he would check his schedule and let me know. Another TWELVE days went by with no follow-up from Al, so I gave it one last shot and, much to my surprise and relief, Al said, yes, he could come midday the following day. Yay! But, of course, he didn't show up or call at the appointed time. Al continued to play this game with me over the next several days, saying he would come and then failing to show up or call. So, more than five weeks later, my den wall is still open and I have to find another plumber to correct Al's mistake. To add insult to injury, I happened upon Al just this morning while I was out walking my dog. I was stunned. I had been nothing but kind, courteous, patient and understanding with him all the while he was blowing me off and he had the nerve to take a job at the house across the street from me without contacting me to say he would be in the area and could come by to move the misplaced valve he left me with. The quality of Al Acosta's work is very good, but please beware that he is unreliable, duplicitous, and does not stand by his work.

Ramirez G.

I called and asked for their price to unclog a bathtub drain, got a price and was told they could come out later that evening. I sent them my address and never heard back from them again. No call, no show. Cannot recommend.