Drain Kleen Sewer Service

Danny M.

Used this place in April 2017, 1st time technician was excellent and honest came in took care of problem using a toilet auger, fast forward 9 months later 2nd time called with same exact problem, same location asked for same honest tech, not available but according to ""Joe"" we have honest guys of course new techs come explained exactly where it's at, same problem ,1st tech clears in 10 minutes, other helper comes in with heavy duty electrical snake and clears main . I am wondering why they are even coming in with that remind you water was cleared within 5 minutes, my suspicions were correct when I was left the bill double from 1st time in April. After speaking with Joe was told we have $50,000 payroll we couldn't do a job for you in April for $150 "" we cant stay in business for that price we didn't do that job"", Esther the payment processor informed me my last call was on ""April for 150"", when confronted with this Joe informed me that they cleared a washing machine line in April..."" That's why the price was cheaper"" "" No Joe you had a tech who cleared the problem not remotely even close to washing machine line in 5 minutes in April and was honest enough to charge for the work he did, your same tech did the same thing in roughly 10 minutes and brought out fancy machinery to double charge and clear a Main Sewer line instead of a clog coming from bathroom, whats worst is used my Auger to do it. True bait and switch from this business, stick with reputable honest company in the future. My techs were Bob and Bob.

Kristy M.

I cleaned the calcium build up out of the drain and then i was showering in a small pond bc the drain was backed up. These guys are excellent! Professional and speedy! Highly recommend! (And they put plastic booties on bc it was raining and we have carpet upstairs bless them lol) 5 stars! Thanks Joe and staff! I can shower for xmas now!

Kevin M.

George was the best! He arrived even earlier than promised, had my drain cleared in no time and left things looking even better than it was before he arrived. Thank you George!

Crystal S.

Horrible company can't drive their vans without almost killing people! This company's van tried to crush my car up against wall on 278. I had to slam on my breaks to prevent it from crushing us in. driver didn't even notice and probably my didn't care if he did. They obviously don't care about the safety of other people so i doubt they care about the safety of your home.

Susan K.

Rick and his son (another Drain Kleen employee) just left my apartment and I could not be happier with the service I received. They worked very quickly and efficiently which helped keep the cost down. On top of providing excellent service, they were also extremely professional and friendly.

I will definitely be recommending them to friends and family and if necessary, I will use them again!

Julie D.

Horrible, they came to fix my sink from overflowing ripped up my floor,charged me $600 -when it overflowed again less than one month later I called back and the guy on the phone said I can't keep coming to you for the same thing -so I said can you please fix it then ? he said I'm not coming back out to you -No!
this is horrible customer service

Katie L.

Horrible! Like the other review, Joe does not let you speak to describe your issue.

Second, when someone came to my house, he was certainly not a professional and someone hired off the street. He had no idea what he was doing and it was a waste of time.

T H.

DO NOT use these guys. THey came to my house two weeks ago to unclog a serious sewage pipe (overflowed into my main floor). They said they were giving me ""new pipe covers"" free of charge. they unclogged and left. Two weeks later...there is ANOTHER massive sewage backup in my basement, this time. A different guy shows up with his industrial snake and ""fixes"" the problem. He tells me the first guys must've dislodged something that got caught up further down the sewage line and clogged the line closer out to the street. Two things- 1) why didn't the first guys snake the pipes ALL the way out to the street to make sure everything was unclogged 2) they first guys DID NOT replace my old pipe covers. They LIED. If you do plan on using this company....STAY within eye sight of the workers, even if they ask you to go check a toilet in the house etc., I would not trust them or use them again, for that matter.

Mike S.

I called Joe and he walked me through the solution over the phone. Very helpful. He did not need to do that and we appreciate it!

Christine Y.

These guys are super great! Very prompt and reasonable. Best of all they do a very professional job. A++++