Drain King

Sam D.

I called this company because I had a bad O-ring that was causing a leak in my toilet. I ordered the new part and was looking for the technician to replace it.

Drain King sent out Santo who insisted that it was not the O-ring and was in fact a hose that was not plugged in correctly. He plugged in the hose , gave me a bill, and told me to call back if it continued to leak. The leak continued so I called Santo back. He agreed this time that it was the O-ring and stated that he does not work on Kohler Toilets. He then suggested that I ""call a plumber"".

After hearing this I called and asked for my money back. They had Santo call me back, he became loud and rude on the phone. When I told him that I would not be yelled at on the phone he continued to yell.

I then called back Drain King who proceeded to tell me how I was lucky they only charged me $95 and that they normally charge people more. And that they are not in fact a plumber they just fix drains and occasionally toilets.

Avoid this company at all costs, especially if you need a plumber.

Jean B.

It was a pleasure to deal with this locally owned company. We had a blockage in the main drain/baffle to our septic tank in our basement. David came promptly New to septic systems, David cleaned it out and was very helpful explaining what we might need to do in future.
Price was reasonable.
Drain King also has lisitngs in Plaistow and Salem, NH.