Drain King

Nonnie K.

After speaking with Carl on the phone, he assured me that he knew exactly what was wrong with my hot water system and could fix it in no time without replacing it. He removed the filter in my master shower and replaced it with a new one, yet has as of yet to return and put it back to where the entire handle assemble is not sliding all over the place and the sleeve that should go into the wall is sliding back and forth out of the wall. This also did not fix the issue with the system and I still had to replace the system (which I had planned to do in the first place). I had called due to losing pressure through-out the home and especially no pressure on one of the sinks in the master bath vanity, and the hot water being off and on. He supposedly measured the area in which the tank was to go (yet failed to measure the doorway it needed to go through to get there) and attempted to take tank and box through it! When he was stopped, he instead opened it in my kitchen, scrapping custom paint off of the kitchen cabinet and not saying anything at all about it. He also scrapped custom paint off the inside of the vanity doors and never said a word. He then argued why I wanted to install a new toilet when it was the same size as the old toilet. Gee, maybe because I want a new one and your getting paid to put it in. He did not look to see what type of breaker he would need for the hot water system prior to installation and had to leave to purchase one. He also did not bring any shop rags to clean up while doing this job. He did ask for a couple which I did provide (I actually a large tote full of them since I do have a shop), yet he instead used our hand towels and wash clothes as rags!!! During this time, he also asked to borrow my flashlight (one that I actually use for work) and took it with him. After 6.5 hrs, the hot water heater was finally installed and his son had installed the toilet, along with doing all of the lines for the hot water tank, yet the shower handle was still not fixed. He stated he would be back on the following Monday, but never showed. When texted he stated he was out of town and would be back on Wednesday and would be here at 3PM. He texted at 1:02PM again saying he would not be here and he was still out of town, knowing full well that he had known this first thing that morning, yet he let me take time off work to wait for him. On top of all of this, the warranties for both the hot water heater and the toilet were thrown away by him!! What professional does this? I have worked with numerous """"Professional Trades People"""" over the years and never had one of them be this inept or unprofessional. Let's top it off with his choice of 4 letter words that he likes to use when he gets upset when things are not working like they should in a clients home, especially female clients! This man was paid because he did make a set time to come back and finish the work, prior to finding the damage he had done and knowing that he had threw away the warranties and walked away with the flashlight. Due to the damage, time lost from work due to his inability to communicate, his total lack of any ability to return other peoples property, this man is so far from being a """"Professional"""" as a snake (and that is giving snakes a bad name). He may at some point years ago been one, but that is stretching it. DO NOT UNDER ANY CIRCUMSTANCES CALL DRAIN KING PLUMBING INC in McAlpin, FL.!

Lenore I.

Consumer beware. This company is a sham. The owner Carl will keep the problems going and promise warranty for a full year. The warranty is worthless. My number is 386-590-7020 if you want a full detail.

April L.

Would avoid hiring if you want the Job complete! Karl was hired to unclog the kitchen sink in my home. He was there for 3hrs accomplished nothing, charged us $335.00, promised to return with a drain camera to locate clog, annnd then dodged everyone of my girlfriend and my calls. Avoid hiring small time companies, as much as I am against giving business to the big names at least they COMPLETE, and stand behind their work.