Drain Guard Plumbing and Rooter

Leland T.

Normally, when you get a referral from American Home Shield, it is questionable at best, but Drain Guard was a happy departure from the norm. Ara responded to my house and quickly diagnosed my problem, sewer line repair. The repair, which was not covered under my policy, no big surprise, was reasonably priced and was repaired in a professional manner. His team was clean and cleaned up after they were done. I would recommend them to anyone.

Crystal W.

Used them through AHS and they were great! Came in the arrival time window, sent a text when they were en route (highly appreciated), and resolving the issue. They even had to leave and return because they didn't have the part and, before you knew it, viola, it was done! There were 2 techs, one was Alan, the main guy was friendly and nice. Respected that we don't wear shoes in the house. Efficient work! Had to just pay for the service call since it was covered under AHS. Thanks, guys!

Jonathan S.

Alan and Vic were prompt, courteous and efficient. Their service call was on time and issue was resolved quickly.

Judith J.

I requested service for a stopped up kitchen sink on Saturday mid morning, between Christmas and New Year's Eve and I received a call with their immediate availability. Ari came and fixed the problem in a professional and friendly manner. I will call this company again!

Shaeda M.

Great communication and fast response. Professional and friendly. Fixed all the issues within less than an hour. Will definitely use them in future. Honest and priced right.

Jo W.

COMPANY. If I could rate them negatively, I would. The technician I dealt with was terrible. My garbage disposal was broken, and my Home Warranty Company referred them. Worst choice ever. The technician installed a cheap garbage disposal that was loud and stopped working the next day. He was rude to my tenant during the installation and rude to me when I called to report the issue and ask for a follow-up to assess the problem. Getting the follow-up scheduled took forever because they stopped responding to me, and I had to have my warranty company contact them. BUT THE WORST is I posted a review on their site today, and the technician texted me directly, bombarding me with questions about my review, and was completely unprofessional. STAY AWAY. They are not worth the heartache, and they do poor work. I posted a screenshot of the text message. DO NOT USE THEM!!

T3 T.

Not even sure if this is a legitimate company. No signage on the vehicle. Don't speak English. Wouldn't even try to repair something but just said it needs to be replaced. Wanted to get in and out as fast as possible.
Doubtful they are even licensed. But don't know because couldn't even communicate.

Harvey G.

This company is totally terrible. The were assigned by First American Home Warranty to fix a leaky faucet. When they came out they tried to open/remove the existing faucet. They could not, even though after I called the manufacturer they told me how to do it which I was able to do (remove the old faucet so a part could be replaced).

Drain Guard told my warranty company that the whole faucet had to be replaced. I agreed to it. For over 30 days the warranty company told Drain Guard to come out to do the replacement. They never came. Finally First American replaced them with another plumber.

DO NOT USE DRAIN GUARD.

Linda C.

Drain Guard was assigned by our home warranty company to fix our kitchen sink faucet. David came on time, was very polite and professional. He finished the job in no time. Thank you, David!

Hayel A.

I called my home Home Warranty for my main sewer line, and they said drain guard plumbing is the assigned to come out and unclog the mainline, when he showed up, he parked in my driveway even there is a space in the front of my house on the street. There was unprofessional then he used small snake machine for the main sewer line which did not work he kept trying in and out and out because he was too lazy to carry the big machine with the better tip on the end to cut whatever is causing the stoppage of the line so then he said you have roots in your line which may be true. He also said you need hydrojet type of machine to clear out. The line,and is gonna cost you $1100. I refused to pay and he took off without unclogging my sewer line very unprofessional nasty.