Drain Guard Plumbing and Rooter

Linda C.

Drain Guard was assigned by our home warranty company to fix our kitchen sink faucet. David came on time, was very polite and professional. He finished the job in no time. Thank you, David!

Hayel A.

I called my home Home Warranty for my main sewer line, and they said drain guard plumbing is the assigned to come out and unclog the mainline, when he showed up, he parked in my driveway even there is a space in the front of my house on the street. There was unprofessional then he used small snake machine for the main sewer line which did not work he kept trying in and out and out because he was too lazy to carry the big machine with the better tip on the end to cut whatever is causing the stoppage of the line so then he said you have roots in your line which may be true. He also said you need hydrojet type of machine to clear out. The line,and is gonna cost you $1100. I refused to pay and he took off without unclogging my sewer line very unprofessional nasty.

Sorin O.

I was assigned this contractor to unclog a toilet. Although the gentleman was nice he did not solve the problem stating that he could not remove the toilet to do the work. Nowhere in my contract, it states that. After the issue was closed as unresolved I ended up fixing it myself because they asked to charge us outside of my home warranty.

Luckily it was an easy fix and sealed the toilet myself. Unfortunately, contractors like this exist and be aware if they are assigned to you. Request for someone else!

M K.

I requested service for a garbage disposal that wasn't moving at all, and was pleasantly surprised to get a same-day appointment. Five stars all the way for timeliness, professionalism, and swift problem resolution!

Nancy M.

I have used this company twice now and both times the service has been above and beyond. David most recently completed a plumbing service call and was professional and patient. I'm so pleased and relieved to have found a plumbing company that is reliable and top notch.

Nancy

Shiva M.

If you are assigned to this company, immediately request another company. They offer a cash payout in lieu of repair. They dont know the job at all. I ended up hiring another company.

Kevin R.

We had a leak behind our old kitchen faucet and Ara came out and did an excellent job of fixing the leak. After replacing the leaking pipe he installed the new faucet we had. The existing plumbing is really old, in the wall and uneven. He was able to install the new faucet and have it flush to the wall which the old one was never level or flush. And he came out on a Saturday! Thank you, Ara! You were professional and did an excellent job! We will definitely be calling again if we have any issues.

Drew D.

These guys are amazing. Fixed our issue ASAP. Super nice and professional. Would work with them again any time.

Darryl C.

Early this morning our hot water heater had a pin hole and was shooting water out ALL NIGHT. Didn't discover it until about 6am. We called our Home Warranty company (AHS), and they were great. Said they would send Drain Guard Plumbing and Rooter and the tech would be there between 11-4 and his name is Ara. Well around 2:35. ARA shows up. His greeting was great and positive. He moved fast in diagnoising the problem. Needless to say, he went above and beyond and was fantastic in solving the issue. he did things the insurance normally wouldn't cover. I was very pleased with his work, attitude and professionalism. I recommend DRAIN GUARD PLUMBING and ROOTER highly. Ask for Ara. We are so lucky to have found him. Will use them for other plumbing jobs we have currently that aren't an emergency. So hard to find good people, especially plumbers and electricians. These guys are top notch!

Brissa M.

Drain guard saved my sink. After 2 weeks of back and forth with other companies Drain guard got it done in less than an hour. They were on time communicative and very helpful. They didn't leave until the job was done right and checked every possible outcome. So grateful to the team. I recommend them for any stoppages.