Drain Doctors

Emily H.

We had a backed up basement drain, they were responsive, came out quickly on a weekend to fix the problem. The work was efficient and we have no complaints about it.

However, the person who came initially refused to wear a mask, told us he didn't even have one until we refused to let him into our home without one. We are a year into this pandemic, it is unfathomable someone would have such little regard for his and others' safety. He also drove his van through the grass next to the driveway, leaving deep ruts in our yard.

Work was fine, worker was unprofessional

Melodie A.

These men were simply ""THE BEST PLUMBERS ever."" I thought I had a leaking shower. They found it was my condensation pipe coming from my furnace backing up and a sink tied Into that same line created more of an issue. My high priced neo-angle shower is safe for now. $15,000 versus $165 for Drain Doctors. I would give them 10 stars if I could. I will call them FIRST from now on!! Thanks for the impeccable, professional work.

Chris R.

This company is really good. Fixed my issue right away. Took about an hour, and the drains were open and running. Tylor is very good at his job, and explains what needs to happen. The cost for the work was really good. I would recommand them, and will use them in the future. I called around 7:45 and they were at the house at 9:00. As others have said, my day started off really bad, and once they were done, it did not look that bad. Thank you again for all the fast, and professional work. CR

Diane C.

My husband and I found ourselves in a situation where we were in emergency need of the services of a plumber for our main bathroom toilet. We were given the name of a plumbing service by friends and they quickly gave us an appointment for the next day. The next day they left a voice message for us that they were canceling the appointment until next TUESDAY! Just terrible service and beyond rude. We found the DRAIN DOCTORS site on Yelp and all the great recommendations by previous very satisfied customers. We called them and they immediately gave us an appointment for the same day! At our convenience too. They are a family-owned business and it was a true delight to have them work in our home. They weren't here long. They left the bathroom spotless and the price was just absolutely terrific too. It was great to find people with a good work ethic and a company that truly can be relied on to keep their word My husband and I will surely recommend them to anyone.

Jon D.

Does not stand behind their work. Gave 1 star for prompt service, but do not expect clear answers about their guarantees. They are more interested in a quick buck than long term customers.

Juan L.

Top notch. The floor drain in my basement had backed up, and I had an ugly mess. They sent out a super nice guy: personable, clean, knowledgeable, etc. The price was very reasonable for an emergency call. This whole experience made my day.

Dominic L.

Was the best quote in replacing our waterline, preserved when obstacles were encountered, and stuck to the estimate in finishing the job.

Brent M.

This company couldn't keep to a schedule and constantly juggled who was coming out. Then sent some unprofessional kid who didn't know what he came to fix. He ignored us reiterating the actual problem and fixed something irrelevant. Then he said a large leak was fixed when it was clearly not, charged $140 and left.

We used another company later and to see what needed fixed it was blatantly obvious the Drain Doc guy didn't know what he was doing. I gave Drain Doctors a chance to come fix the problem before we went elsewhere but they made me wait a whole night, stood me up, then ignored my request for rescheduling when they could fit me in and never called back.

Go any where else! These guys are completely unreliable and just don't care at all!!

Deb C.

Two of my neighbors just called Drain Doctors over the last few days (must be something going around in the sewer lines!), and they were completely happy with the service and price.

Stephanie B.

They are fantastic. They were recommended to us by my husbands co-workers and we have had them out for an issue with our sewer. They're reasonably priced, professional and do good work. I called at 7 AM left a message they called back just after 8 AM and were at my house before 1 PM. I wouldn't call anyone else.