Drain Charmer-Husted Plumbing and Rooter

Richard I.

The garbage disposal had to be installed and they came and completed the job satisfactorily.

Arlene S.

Craig Husted is a gem. Water heater leaked on a Friday. He came to see it Friday and came back and installed a new one Saturday morning. Could not ask for better service or a more pleasant guy.

Melissa G.

Andrew came out for a plumbing issue and noticed that the problem was a minor problem that he could easily fix for a less expensive price than I was originally quoted. I appreciate his honesty and will definitely use them again because of it.

Carrie H.

Husted plumbing saved me in a pinch. Our movers were packing up our house for our move out of town. When we disconnected the washing machine, the valve began to leak. My usual plumber was not reachable. I called Husted as a new customer, explaining my predicament. I had to leave the house in a couple of hours to move out of town, and had a bucket under the leak. I left a key for them. They came out that day, fixed the plumbing, called me, locked up the house, and then left the key where I asked. I had to trust someone I never met to follow through while I was out of town. They passed with flying colors.

Fred B.

Andrew came out to fix a couple of plumbing problems that I'd botched trying to save a buck. He provided cost saving tips and had the repairs done in short order!

Mark J.

I had a small window of time to meet Husted Plumbing at a rental property in Carp. Andrew was on time and prompt and efficient with his work. He handled a toilet and garbage disposal in short order--and we were both on our way.

G. B.

In my experience, Husted does not stand by their work. I've used them five times - from a leaky faucet to a water heater repair to snugging up a trash disposal. Two of the repairs? Good. However, I've had them come out 3X to fix a leaky tub faucet, and the problem keeps coming back. 4+ weeks ago I called them back for repair attempt #3. A rushed repairman looked at the tub for five minutes - unscrewing and re-screwing the tub faucet, etc. This made the leak worse. He then screwed on an ugly makeshift fixture to hold back the leak. He was eager to end his workweek; he was going on vacation the next day. This would not have been an issue except he never followed up when he got back, or returned my follow up voicemail. It has been 4+ weeks with no word from Husted. They have shown me that my business is not important to them.

Joyce A.

We have used Husted Plumbing for several years. Craig, the owner, is very honest and reputable. Recently, we had a plugged toilet - Craig got one of his plumbers there soonest. There was a disparity on the billing, Craig got it corrected on the spot. We wish Craig continued success - thank you!

Genese I.

Follow up to my earlier review. My family owns a small business in Santa Barbara. Two showers were blocked. The business has been using another plumbing company, and they are very responsive and very good. However, they could not unblock the two showers, even after 3 hours work. The only solution was to jackhammer up one shower and go underneath. Yikes! I decided to call Husted because Andrew had done such a good job at our residence. He couldn't come for a few days, but we waited. And boy, was it worth the wait! Andrew did all the things the other plumber did, to no avail. It is really old plumbing and the snake just wouldn't go in the direction of the blockage. He tried about 5 different ways. Finally he made one more attempt with different equipment and...success!!!! Andrew saved us over $2,500. Needless to say, we are so impressed and so grateful!

Judi C.

DO NOT USE THIS PLUMBER!! Their business practices are dishonest and unfair. Please learn from my terrible experience and avoid them at all costs!!!
Husted Pluming charged me $258 per/hour to replace my water heater!! No joke!!! This hourly rate is exorbitant and even the more reputable plumbers in the Santa Barbara area only charge somewhere between $100 and $120 per/hour.
The labor charge to replace my water heater was supposedly, as the technician explained, to be approximately half the price of the water heater. Well the water heater was $685, so the labor should have been about $350, but I was charged $775 for the labor!! Over twice the amount I should have been!!! Additionally, looking at it from an hourly perspective, the job took under 3.5 hours to complete and if a plumber typically charges say $110 per/hour then in this scenario I should have paid no more than $375 max. Once again over twice the amount!! I'm sorry but this is just plain wrong, no matter which way you look at it I got seriously ripped off.
Knowing I've been a victim of this dishonest plumbing company has compelled me to write this so no one else will be taken advantage of like I have. There are many good and honest plumbers in SB to choose from and Husted Plumbing is not one of them.