Drain Busters Plumbing

Cyber K.

Please stay away. I had a very unpleasant experience. The main guy (I think his name is Ray) showed up with another person. 1) not receptive to questions 2) was unable to explain the bill to me. When I asked a follow up question he says he can be head of the organization I am working since I can't follow his bill. lol, really!!? 3) does more work than what I asked for and then charges me more than what we initially planned for. I am fine with that as long as he can clearly explain me what the additional work and how he charged those. There are better much better plumbers on Yelp. Stay away!

Mary C.

What a fantastic experience!

Ray gave me a free estimate over the phone for a new water heater at a very affordable price. He gave me different pricing options for water heaters, so I could choose the right one for my budget. He was courteous and patient, answering all the questions I had.

We looked at several plumbers and decided to go with Drain Busters, based on recommendations from friends.

Ray came out and installed the water heater without issue. He was knowledgeable, courteous and answered all my questions. They even did several additional things beyond the estimate, like install a recirculating pump and replace a broken drain pipe that had only cosmetic damage. City inspector came out afterward, and commented how 'they knew what they were doing' and quickly approved the work.

Great experience all-around, and would recommend to others.

Erin K.

Drain Busters has been extremely helpful to me for the last 10 years. I highly recommend Ray and his team. They are professional, knowledgeable, and explain every aspect of the repair process. Ray goes out of his way to provide the highest quality repairs and products at the lowest price possible. I have recommended Drain Busters many times, and will continue to do so. Thank you Drain Busters for making it easy to deal with plumbing issues!

Kimberly F.

I absolutely LOVE this plumbing company. I have had the worst experiences in the past with various other plumbers! DBP was on time, efficient, affordable, and friendly! I can't tell you how grateful I am that I found them! Ray was so accommodating and generous with how he handled the entire job! Thank you DBP!

Kitty M.

Avoid at all costs- extremely rude staff just walked off the site before starting scheduled, agreed-upon work, leaving us stuck with a major plumbing issue.

Betty S.

Drain Busters (and Ray) have been my go-to plumbers for years ! Always professional and so very nice. Their prices have been below other plumbers for the same job bid.

Julie T.

We live in an area with large Redwood trees that have caused numerous issues with our plumbing lines. I have used this company for 7 years and have always has kind, helpful, courteous guys come over...until today. OMG!! My technician, Jay, was rude, and insulting. He had a know-it-all attitude and did not respect my request to explain to me the problem. It felt as if he was thinking, ""why waste my breath, you are a woman and I am a man and you should just take my word for it!""

We have all new landscaping in progress and I was concerned with his equipment ruining our brick and stone work. His assistant tried to suggest placing some plywood down. But this guy clearly did not want to work at my house. I waited 2 hours to be treated like 2nd class citizen. I have NEVER been brought to tears by someone's treatment of me, and this guy did it. He clearly did not respect me, and it also seemed obvious that he did not want to work at my house, so I listened to my gut and told him to leave. If he was this verbally abusive to me in just 5 short minutes, how would he have treated my property?

I am sorry Drain Busters. After 7 years of good service, I will never use your company again!

P.S. My husband called to complain about how I was treated, and guess what...Jay, my technician, is the owner. If the owner treats clients this way, I feel so sorry for his staff.

Elizabeth V.

I have known Ray, the owner of Drain Busters, for about 10 yrs. I first met him with a constant plugged toilet. He was so professional, polite and friendly,I have been using him and his services since. Drain Busters has gotten me out of some tight squeezes with plumbing problems over the years. Always prompt, efficient and affordable. Drain Busters is my go to name for plumbing problems and I wouldn't change it for anyone.

Cindy B.

Have used Drain Busters a few times and have been very satisfied with the efficiency and nice workers, they clean up the area after if needed. Given me some helpful hints on the using the garbage disposal too. The price they charge is very reasonable.

Christy C.

Their service is a mess, just like my drain. The made a mess and didn't clean up after the work. Don't trust their word, ""Honest and dependable"" - NOT.

Besides, the drain work. The workers are not professional.