Drain Brothers Plumbing

Tim E.

Updated again-

Ozzy came out personally and refunded me the $150.

I did have to fix the toilet myself, but that was relatively straightforward. (The flange wasn't broken, the bolt had just slipped out of the notch, and I replaced the wax ring with a more modern gasket).

I am rating the service based on the attempt to make things right and overall good attitude. I think my issues were unusually difficult, and an honest effort was made to resolve them.

Updated-

The toilet apparently became unseated during the vigorous attempt to unclog it, and it is now leaking from the bottom onto the bathroom floor.

This leaves me worse off than before I called, and out $150.

Jesse did try very hard, and I will try to contact Drain Brothers and resolve this tomorrow, so hopefully this update will be revised again.

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This review is for the effort put in, not the outcome.

Jesse came out to resolve two blocked drains (a tub and a toilet in two different buildings) and a possible blocked pipe leading to low pressure on the cold water in a shower. He worked hard trying to clear the blockages, and had a good attitude the entire time, given that it was quite a hot day.

Unfortunately, he was unable to fix either drainage issue, which possibly was due to the blockage being too far down the pipes, as he could only get the snake a few feet into either drain.

He removed the handle for the cold water in the shower and checked to see if there was a solution to that issue, but that was also something that could not be solved at the time of his visit.

He did put in quite a bit of effort, and worked for about an hour and a half trying to help. He requested $150 for his time attempting to unblock my drains, which I paid and seemed fair.

While none of my problems were fixed, I do think he did his best.

Laura M.

They responded to my phone call in the middle of the night, they were here the next morning, they fixed everything quickly and efficiently, and they were kind, professional, and awesome

Winnie C.

I wish I knew it would be so dusty before they come to work on our shower room or at least being informed beforehand so I can cover our bed and other items. The work itself is fine. We don't have any issues with it.

Emmanuel B.

Ozzy is a great Tech! Super knowledgeable and quality work. I wouldn't choose any other plumber

Lori D.

Professional, punctual, very nice. Junior and Max fixed a leave in my primary bathroom toilet. Owner Ozzy has great communication with his clients. Highly recommend!

G S.

Very prompt response. Fixed my plumbing issues quick! They are the best in the business!

Jimmy S.

This morning, I reached out to Ozzy because my toilet was clogged. Although he was occupied with another job, he kindly offered to assist me via FaceTime and helped me resolve the issue. Ozzy was courteous, patient, and helpful throughout the call. I've saved his contact details and will certainly reach out to him again if needed. The value of honesty is truly priceless.

Thank you Ozzy.

Wil T.

Ozzy and his team are exceptional at what they do. They're great people as well! Ozzy and team helped us with a leak from our primary shower upstairs to our downstairs living room. Great customer service and very skilled! Thanks guys!

Fred V.

Great service ! Clear prices . Quality work. I do recommend them. They helped with a terrible clog and fix the issue fast.

Johnny G.

Great service, Fast & Friendly I was able to schedule easy & quick. They showed up the next day when scheduled. They were polite & in and out in good time. I plan on using them again.