Drain Brains Plumbing

Ameet K.

Excellent service by James. He is a thorough professional and extremely knowledgeable.
We had a fridge ice maker line burst and it was off hours. The fridge is built in so fixing the leak which was starting to flood the house was an emergency. Not only did James try to diagnose quickly our setup on FaceTime when we called him but stopped by immediately and fixed the leak by going under the house and stop the leak as getting the built in fridge out and accessing the back was not possible.

The fridge maker company did an extremely poor job when they came to fix the issue and left without resolving it. They only removed the built in fridge !!! -- that day James in his busy schedule managed to squeeze in our work and came in and not only fixed the ice maker issue but also quickly help us install back the built in fridge - which was not his job -- he basically did a far better job then the actual fridge company techs !!!

He could have easily said that it is not his job to install a built in fridge !

All I can say is just amazing and quality and professional work.

JP L.

Excellent service. James and team are very professional and quickly troubleshooted and fixed the issue. Reasonable prices and great warranty.

Phil H.

We've been looking for a good plumber in the Bay Area for a while and are so glad we found Drain Brains! James is extremely knowledgeable and a real professional in every sense of the word. What sets him apart is his attention to details. Simple things like making sure things are level and plumb and aesthetically right. (Yes, aesthetics do play a part in plumbing, as it does in everything else!) But the best thing of course is that James makes sure the job is done right. Which means no leaks! I know we'll be calling on Drain Brains from now on for all our plumbing needs. Thanks James!

Casey F.

We've had James over now for both a garbage disposal installation and to replace a toilet in the past year. He's very kind, knowledgeable about a variety of situations and models given the circumstance, and quick service too. We've found his prices to be very reasonable for the high quality. We plan on sticking with them going forward when other issues arise.

Marilia G.

Drain Brains Plumbing evaluated and replaced my garbage disposal and they were great. The cost was reasonable, the communication was excellent and the service was done efficiently and professionally. I would definitely hire them again in the future and recommend them to anyone.

Martin J. E.

James from Drain Brains answered my call. At 1st, I thought an inspection would be delayed, but he accommodated us and made the inspection the same day.

He showed up and began scoping our main drain, where the problem manifests. This service is essential to know where the problems are and where the sewer line leads out to the street. Other inspectors charge nearly $400 for this service.

There were no strings attached either, no inspection fee. Drain Brains takes care of all the permitting and includes this service in the cost of the job. They know where to go and who to talk to.

Within 2 weeks our sewer line was replaced. The process was very interesting because they did not need to dig a trench. They only dug a hole at the front of the house and then one out at the street. I don't minimize the effort and struggle it is to dig these holes either. It is definitely something I could not have done. They have a machine install the new piping underground with lots of pulling power. We were only disconnected for a few hours. They put the whole front yard back together too, reconnecting irrigation lines and puzzling back together our paver walkway.

I am thoroughly impressed and recommend Drain Brains. Thank you!

Nathan B.

My rental property had an urgent water pipe problem due to the age of the old pipes which were starting to fall apart. James did a complete refit of the pipes along with installing a new water boiler. The work was started on short notice and within just a few days was complete. The patch and paint work afterwards was great and there is no evidence of the extensive work that was required. James was a friendly and helpful person to work with and I will use his services for all my future plumbing needs.

Ameya T.

James came in on a very short notice and fixed my water softener leakage issue. Highly recommend.

drew f.

James and Javier just came out to my house while almost all other plumbers wouldn't come until the following week. Of course totally understandable because it's Xmas weekend, but that didn't stop James and Javier from showing up. They assessed the problem quickly, were extremely professional, cleaned up after themselves, and the cost was beyond fair for what they did. Definitely recommending them moving forward and any plumbing issues we have I know I'm calling Drain Brains!!!!!

Christine C.

James and his partner did a great job in replacing my hot water heater and putting it up to code. I had called many companies and decided to acquire his services because he was honest, reliable and respectful on the phone. There was a concern that I had with my old water heater that exploded that I forgot to tell James. But he was intuitive enough to know my concern and fixed the problem without me telling him. He gave me very sturdy materials to replace the water heater and the copper pipes. His price was awesome and reasonable. He gives me a two year warranty when everyone else quoted me with one year warranty. Overall James and his partner did a great job. Will definitely call him back for more plumbing projects I have. And if anyone needs a referral, I will definitely recommend James to them because he was very knowledgeable, informative, courteous and respectful to us. So if you're reading this review you should definitely call James because he will give you a great price and will do an awesome job for you.