Drain Away Rooter

Lynn V.

I don't understand how this company has any good reviews. Or gets anything done. I see one of their trucks down at Meldrum Bar fishing all the time. I know they have a few more trucks, however it doesn't make me want to hire them. The person fishing doesn't give a positive representation of the company, sloppy and loud. And I can't imagine a positive work environment for the employees I'm sure he will say it is his office away from the office, or advertising. Nope, I'm not buying it. I won't hire you, ever!

B C.

About the most expensive in the business. 700 to tell me to replace the waste pipe after spending 40 minutes at my house. Ouch. Used them for jetting at a rental. Also expensive but did a good job. Can't justify the expense and will try other companies in the future.

Mo G.

I trust Matt and this company. He did a great job fixing our problem, and great communication overall with this company. Excellent for getting a clogged drain fixed. They have the right tools depending on what you need. They are careful not to mess up the house. Great people skills as well. Plus they show us the line with a camera. Awesome.

R L.

So grateful to have found an honest and reliable company to help my elderly parents deal with a pipe obstruction (and at a reasonable cost). Shane and his team used the scope to diagnose the issue, which was significant, and return to fully de-scale and open a central pipe that was 85% blocked. They were polite, respectful, and fast. Will use again for my issues. Thank you so much!

Nellie S.

I've been using Drain Away Rooter for 16 years, they are always responsive, informative and affordable. Brandon came yesterday and helped educate and provide exceptional service in 90 degree heat, thanks Brandon! If you're looking for a good drain/pipe service team, this is your company.

Ashley S.

Great super fast service, reasonable priced. Have used them a couple times for my business and will continue to use them.

Aaron M.

Been using Drain Away Rooter for 15 years in property management. They always answer the phone, meet the appointment time, call ahead and get the job completed! Knowledgeable technicians and cleanup the site. Cannot say enough good things about this company.

Stephen M.

Excellent service. On time arrival. Clear explanation of issues with the sewer line. Highly recommend Drain Away.

Bryan H.

$850 for a barely functioning external drain, after a flooded basement situation. I then called to find out how much more it would cost me to actually get it fixed, encountered an extremely rude representative answering the phone who literally said ""You can take your business, elsewhere."" After being up for 72 hours bailing water; and, increasing pressure to fix the problem, this was not the customer service experience that I was looking for. Problem easily resolved by competitor. Don't use these guys. Ever. Flat out screwed me.

_ _.

Had to borrow a plunger, didn't even have a plunger on deck. Initially refused to clean the drain/back-up said it was not their job to clean anything but the homeowner's job. $476 and 3 hours later, they tell me there's an unknown issue with the kitchen drain pipe which is what I told them 2 minutes after they first entered my house that was my speculation based on the back-up debris and activities prior to the back-up. They wanted to charge an additional $250+ to continue ""diagnosing"" the problem, one which they explained could not ultimately be solved by them because they are ""not plumbers"". After paying them $476 for basically no reason besides a shoddy, reluctant cleaning, they asked me to go buy some bleach and clean the drain area again because they ""probably didn't clean it very well"". The back-up was about 2 feet in diameter, very small mess. Utter nightmare, would not recommend!!!