Drain Assist

★★★★★ 5.0 / 5 (85)
Emergency Call


: 115 S Sunset, San Jose, CA 95116
: (408) 726-3559
:

Company Overview

We specializes in unclogging any obstructed drains with hydro-jetting, such as eliminating tree roots.
Being a family-owned business, Drain Assist started to serve the local community by providing drainage and plumbing services. We aim to deliver top-notch service at a fair price.
Trieu, our hydro-jetting expert, believes in delivering quality work and outstanding customer service for his clients.

Business Services

  • Drain repair
  • Faucet installation
  • Faucet repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Hydro-jetting
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair

Business Location & Hours



Mon:9:00 AM - 8:00 PM
Tue:9:00 AM - 8:00 PM
Wed:9:00 AM - 8:00 PM
Thu:9:00 AM - 8:00 PM
Fri:9:00 AM - 8:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Pyarelal K.
★★★★★

Trieu was friendly, responsive, quick and professional. He replaced our leaking garbage disposal. While at it, I picked up a new kitchen faucet and he installed it at the same time. He was upfront about costs and it was a good experience overall.

Faye H.
★★★★★

If there have 10 stars, I will give him 10 here. He came and spend over 30mins to check where my ceiling was leaking on the 1st floor from the 2nd floor.

Excepting to cut a few holes to check where is leaking place on the ceiling on the 1st floor, he has a better suggestion to fix the toilets waxing instant. And then wait for a few days to see if it is continuing leaking water on the ceiling.

However, for the safe side, I hope he could cut the ceiling and check whether have any mold inside of the ceiling where the leaking water place is located on top of the pendant light. and whether the pendant light's electrical wire is ruined or not which may cause a fire.

His quote is very cost-effective.

John C.
★★★★★

I have needed a drain cleaning every year since I moved into my place in 2005. I just assumed the pipes were old and needed periodic cleaning, so I wrote it off as routine maintenance.

This time was different Though, and I didn't even see it coming. I called Drain Assist and he came out within a few hours on a holiday. He had the latest power flush system and digital camera with locator beacon.

In no time, he had the back up drained. He then proceeded to sho me why I was having ongoing problem. Turns out having your drain clog annually is not the norm.

He showed my were my old clay pipe had failed and was mis-aligned on the camera. He then pinpointed where the problem was on my property. He continued with this process showing me that I had an old original clean out near my front sidewalk and pinpointed the exact location. I had no idea there was one there, as it had been covered with dirt the whole time. He further showed me another broken spot in the old clay pipe that was on the cities side of that old clean out. It was draped with a mat of roots, which he blasted clear.

Armed with this knowledge, I can pursue repairs now, because I was shown where my trouble spots are and I know how to remedy them.

If I could give more than 5 stars, I sure would. Highly recommend and worth every penny!

John

Saurabh B.
★★★★★

I would definitely recommend Trieu for your plumbing needs. I got my toilet replaced and he did a very good job. He wasn't the lowest quote I got but went with him because of the Yelp Recommendations and I wasn't disappointed. He was extremely prompt with his responses, on time and knowledgeable. He tested the work he did thoroughly. Overall was a really good experience and would surely go back to him for my plumbing needs

kin l.
★★★★★

Trieu is very repsonsive and professional. He did a great job to replace the bathroom faucet. It took an hour and he went thru the detail to ensure no leak. He guarantees his work with three months warranty. His price is reasonable. I am happy with his service.

Armando C.
★★★★★

We requested a quote. We got a quick response. The tech came thru and conducted their job in an amazing time frame and provided great tips. We would definitely recommend to anyone. Trieu is great

?
★★★★★

Trieu is awesome and gave me a 100% satisfying service. I had a clogged main pipe and water backing up from all shower drains. He responded me on Yelp within 20 min after I posted and request, and showed up in my house in 3 hr. He did a careful inspection on all drains at home and immediately figured out where the issue was and what the possible solutions are. He explained well on each solution and the procedures before he started the work. He also carefully sealed all toilet with plastic wrap in case water may splash out. It took him about 10-15 min to unclog the main pipe from the cleanout in the front yard. Then he also unclogged two sink drains for me for free and gave me some tools and showed me how to clean this drain by myself next time. Before he left, he offered me 30 days warranty of this work. I have to say this was a very pleasant experience with Trieu and I definitely would recommend him to everyone!

Alfredo R.
★★★★★

Trieu was extremely helpful and professional. He was very knowledgeable and the prices were competitive. We were in a bind late one night and with only 1 restroom he came out promptly to help us because he understood the importance. I will definitely be using Drain Assist again.

Thank you again.

Lisa E.
★★★★★

Look no further. This guy will help you out even when he's off, come early in the morning when you have an emergency, and give you great advice. He had tools that could read where pipes were 3 feet deep and recommend how to take action. We've called him three separate times (for a different problem, different pipe) and each time he's had to problem solve and has figured it out. His prices are fair, he's energetic, and incredibly nice! Thank you, Trieu!

Yan Z.
★★★★★

Trieu did an amazing job at my home. He is on time, communicate clearly and precisely. He quickly helped me understand the problem, the best solutions as well as fall backs just in case. He also did an efficient repair to unclog my kitchen drain. I greatly appreciate his help!

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