Dr Drain Plumbing and Rooter

Sam L.

Good communication by Dickson and his team . Set the right expectations and made an effort to make sure the scope is correct to save me and themselves time .... For the job itself ... they were prompt and completed the job within expectation

Amreen P.

Called them to snake our kitchen sink and redo our pipes. They were thorough and efficient, in and out in less than an hour. I would recommend them for your plumbing needs.

Henry L.

We had a clogged in kitchen at first they help us to snaked it and hydro jet cleaning it . In addition to that, they also inspect our pipes and identify the leak and fix it with a new one. Really professional and efficient. They also help clean up stain in kitchen and spray anti-viral cleaner. Finally, they also unclogged the pipe in our driveway. Really really appreciated all the help here

Terry W.

Disappointingly expensive. Initially need a rooter job for the washer drain pipe for washing machine. Dr. Drain said the pipe was too corroded and it did have a few curves making a rooter job tough. Fine. My senior wife was told that the drain pipe should be replaced. Ok, fine, replace the drain pipe. 5 feet of old metal drain pipe (with P-trap) was cut off and 5 feet of new plastic drain pipe added (with P-trap) and attached by metal clamps. Less than 1 hour labor. Cost was $489.00. Then, wife asked Dr. Drain to replace 1 corroded water supply spigot ($10.00 part) and two water supply hoses (maybe $15.00) and for this: 1) labor to take off old spigot and 2) add new spigot, 3) take off old water supply hoses and 4) replace with new hoses was 15 minutes max, cost was $245.00. When I got home and saw the bill, texted Dr. Drain to ask for an explanation of the 2nd charge being so high. They texted back ""we came up with $245.00 as we had to add a (water) supply hose and move your laundry (equipment) back in place. This washer and dryer was moved a total of 4 feet. All in all, paid $734.00 for about $30.00 of materials and about an hour of labor. Dr. Drain sent a $100.00 check rebate but I will say ""homeowner"" beware as they go after home run pricing. Workmanship is fine. Pricing is questionable.

Annabelle H.

Loved these guys. Promptly came to our home to deal with our toile issue. Keeping their contact info for future use. Super professional and clearly explained backup issue in our complicated plumbing system.

Karen B.

Our bathtub faucet was broken and needed help right away. They were not only responsive but came out to get it fixed right away! They even finished the work with nice silicon touch to make it look extra nice! I highly recommend this place! Two thumbs up!

Miks C.

Visited my mom in daly city over the weekend and of course while I was there they had a plumbing (backup) issue! I actually got Dr. drains' number from a good friend of mine who lives out here in the bay. I got a call back and message within 30 minutes from Dixson. From the time I spoke to him over the phone, (very polite and listened).. to him coming out - everything was great! The honesty, his communication (why/what/how), his cleanliness, carefulness, and the pricing was really a blessing! Most of the time vendors try to gouge customers because they know 'you don't know' anything.. but not these guys! Highly recommended if you live out here w/in san mateo co. Integrity on point! Makes me happy that my mom has a reliable and trustworthy plumbing company to call! Thanks so much guys!!!!!

Rene P.

We had a clogged rain drain and dr drain came on a rainy day. They were on time and very efficient. Highly recommended

Maile L.

Great service and very professional. Highly recommended if you need any plumbing services.

Calvin C.

We had a broken pipe on our kitchen and after going down the yelp listings Dr. Drain was the only one could come today, Dickson Lim was on time, very professional and knowledgeable, I will call him first if I have any plumbing issues in the future