Dr. Drain

Brad C.

I recently had a fantastic experience working with Jordan from Dr. Drain. Communication was excellent from the first contact, and he arrived right on time for our schedule appointment 2 days later. Not only did Jordan do excellent work, but I found his pricing and assessment of our problem to be fair and accurate. Absolutely no pressure to do more work than was necessary. Jordan seemed genuinely unimpressed with the old work that he was repairing (not his), which tells me that he takes real pride in the quality of the work that he does himself. Will gladly use his service again, and would highly recommend to others.

Andrea M.

I highly recommend Jordan from Dr. Drain! My husband and I just bought a new home and called our emergency number for our warranty early Saturday morning due to water and a smell in the basement. After our home warranty sent a cleanup crew and they had informed us it was a sewage issue and that the warranty would not cover or even call us a plumber we thought we would need to wait at least a day or two to get someone out, especially since it was late on a holiday weekend!

After several calls and reading bad review upon bad review, we stumbled across Dr. Drain and he was our last hope. He asked all the right questions, gave us an estimate over the phone and was at our house in less than a half hour. Jordan was super professional and walked us through every step and even checked out our basement and other pipes to make sure there were no other serious issues.

I would highly recommend and we will use Jordan again for any of our plumbing needs!!!!

Tyler U.

First, Jordan is fantastic! We had a blocked sewer line that backed up into our basement. Before we contacted Jordan another plumber recommended replacing a section of our sewer line, a $4,500 fix. Jordan was able to come out very quickly and resolved the issue by cleaning the line. He even stuck around to help us with a few other minor repairs while he was here. All at a VERY reasonable price. We'll never call anyone else!

Jason W.

I own a small plumbing and heating company and I don't offer drain cleaning services. I refer all my customers to Jordan at Dr Drain. They all tell me what a pleasant and kind person he is and he treats his customers just like I do and that he gets the job done the first time the right way. I will continue to refer my customers who need this service to Jordan at Dr drain. Thank you for treating people right and doing the right thing!

J Colleen B.

We had a leak in our bathtub faucet that suddenly went from small to serious so we called Jordan on a Saturday morning. Became over right away. He explained everything he was doing and showed us the parts he was replacing and stayed until he was sure that not one more drip was going to come through. He advised that we might want to replace the fixtures at some point because he couldn't guarantee a permanent fix using what we had but he was not being pushy about it at all. He was really a nice guy and the price was very reasonable. I'd highly recommend him!

Sarah B.

I'm extremely pleased to have hired Dr. Drain to fix a few plumbing issues for my condo in Boulder. Jordan went above and beyond to find and fix issues and for the follow up work I need, he clearly mapped out a plan plus is able to come back on a quick timeline. On top of that, Jordan is a really nice person and explained everything clearly, which was so helpful for me as a first-time homebuyer. Highly recommended -- I will definitely be using him going forward for any plumbing needs.

B B.

Jordan was able to come the same day and replace a broken drainpipe. He is very personable and upbeat. He stayed to help reinstall the dishwasher and make sure the drain wasn't leaking We would definitely call him again

Amy D.

I was referred to Dr. Drain by Save Home Heat. My drain issue was not an emergency, but on the morning I called, Jordan had a cancellation and was able to swing by. Not only did he fix the drain, he took the time to assess all of our plumbing. We had previous work done by Save Home Heat and our house renovation is rather new, so I didn't expect there would be any issues. It was so nice to have such a thorough assessment, which validated all of our plumbing was indeed working well. His pricing was very reasonable; in fact he discounted his service call since our drain issue didn't take much time. Jordan recommended replacing the rubber hoses on our washing machine to stainless steel. It was an excellent reminder that hoses need to replaced every 5 years especially if they are rubber. Jordan also gave us tips on other related issues (gutters and how to effectively maintain drains). He is truly a professional and I highly recommend him. Jordan is smart, friendly, and all about customer service. He went out of his way to explain things using photos on his phone for examples. His follow-up was equally impressive. Dr. Drain is someone you should have on speed dial!

Bob A.

In summary, I highly recommend Dr Drain and Jordan!

We had a clogged drain from the kitchen sink that flooded the cabinet and leaked into the basement underneath. We also have 4 kids so we use the sink a lot. I called at 6:30AM and Jordan picked up on the 3rd ring. He said he woud be at our house at 10AM and he was there right at 10AM. He fixed the problem and then checked and double checked it to make sure it was truly solved. He also used a camera to insure the pipes were finally clean. Afterwards, he cleaned up completely. Before his car left our driveway, we had a receipt emailed to us.

Plumbing issues suck however you look at it, but Jordan made the whole process easy and he explained evertything every step of the way.

Highly recommended and I will definitely use him whenever I have a plumbing issue.

Kathi M.

I can not recommend Jordan highly enough and am so happy I've found him! Super friendly, personable, honest, reasonable and efficient - there is no way I would not utilize his services again. He is the epitome of service and I am one happy customer!