Dr. Drain

Joel D.

Reasonable price, fast response and stands behind their work.
I was very satisfied with the work. Clean up could have been slightly better but I'm not sure any other company would do any better. I will call them again and would recommend to friends.

Jack G.

Jordan returned my email quickly when I requested help and a quote. He gave me a fair quote and scheduled a next-day appointment. Jordan was super friendly, courteous, conscientious, well-prepared to handle my plumbing problem, and was very efficient -- he did exactly what he said he was going to do, offered some helpful tips along the way, and even re-adjusted my kitchen faucet as a bonus. I feel that Jordan takes pride in his business and does his work with honesty, integrity, and positivity. Doing business with Dr. Drain was a pleasure.

Bill B.

Jordan answered the phone and gave a quote quickly for a big job - replace 40' of corroded cast iron sewer pipe under the basement floor. He showed up on time with a good sized crew and all the equipment needed to excavate, replace, and re-concrete the sewer. Excellent work, good materials, focused and worked 11 hours straight to restore service. By comparison three other area plumbers (to remain un-named) had trouble piecing a quote together over a two week period.

Jordan answers the phone, provides the very competitive quote, and manages the job...no leaving a message with someone in the 'office'.

We've dealt with a number of plumbing companies while resolving this sewer issue the past 5 months, and Dr. Drain was the most professional, competitive, and focused. I highly recommend Dr. Drain.

H Y.

We need to move a pipe. Jordan gave a very reasonable price, and come to do the job quickly. The job was done very quick and clean, pass the inspection in the next day. I definitely recommend him, and keep him on my list to call for any pluming work.

Paul S.

Awesome service, great experience! I will call again for future plumbing needs. If you want plumbing get this guy

L K.

Wow! The service was top-notch. They made time for us, even though they were busy because we had a semi-urgent issue that needed to be addressed. They were incredibly knowledgable and helpful. Jordan went above and beyond to educate us on some other issues we should keep in mind for the future, especially since we are new home owners of an older home. I will call Jordan and Duncan again for any plumbing issues we may have in the future. Thank you!

Karlenea B.

As an out-of-state landlord, I have to rely on the honesty and integrity of the people I hire to perform work at my rental property, Jordan exceeded my expectations.

From the moment I called, Jordan was up front about the work he may need to perform to diagnose and resolve my issues. Jordan met my tenant at the residence on time and kept me abreast of the work being performing with periodic phone calls and photo updates.

I am incredibly appreciative to find someone I can trust implicitly to work on my property despite me being out of state. The prices were also very reasonable. I cannot recommend Dr. Drain enough!

Elizabeth R.

Jordan and Duncan were fantastic! We had an issue with our water heater - Jordan answered the phone on my first call and they came by the same day to look at the water heater. They reviewed options with me and had the issue fixed the next day at a reasonable price. We couldn't be happier with the service, highly recommended!

Dave S.

WOW!! Customer service is still alive. We had a kitchen sink drain causing problems, so after reading many reviews I called Dr Drain. I had never used them before. When Duncan arrived he asked to be briefed on the main issue and asked to look at any other issues we may have. After explaining what he would be doing to correct our problem he commenced work. While he was working, Jordan stopped by to see how things were going. He also asked to see the rest of our system and asked if we had any other problems. Jordan showed me a potential issue that I needed to keep an eye on and he checked with Duncan to ensure he was not having any problems. I have no doubt whatsoever that if I have a drain/blockage issue I will call Dr Drain again. Very professional and caring people.

Lisa S.

Jordan was wonderful! He found the problem right away but told me I could fix it by getting the part at Home Depot or Lowes. Simple fix. He took the time to inspect the hot water heater and explain what signs should be looked for in the next few years. Here is what he charged me, $0. This man knows what he is doing and I would highly recommend him to all in the area. If I ever had a plumbing emergency, he would be the person I'd call. Oh, and he picks up his phone within minutes. Thank you Jordan!