Downtown Plumbing & Heating

Hewson C.

Dealt with Downtown's Anthony Myhre on everything from an LL152 inspection / rectification to a leaky drain and he has been an absolute pleasure. Quick communication / very understanding of a homeowner's concerns and Downtown has always shown up when they say they are showing up. These guys won't leave you hanging where some of the larger players will decide they aren't even interested in a job.

Molly O.

Terrible. Worker showed up drunk and stoned and refused to wear a mast in my house. Charged thousands of dollars for botched install of new water heater and multiple failed attempts to fix. Two weeks of no hot water until finally it was fixed. We were promised a 10% discount and were not given it.

Juliette S.

Unrelated to their services, but just witnessed one of their trucks hit a person while backing up to drive away and just drove away. Luckily it was minor since she was able to hit the van hard to alert the driver.

The van was parked right next to and partially on a crosswalk, which should not have happened in the first place.

The crosswalk was full of people so the driver should not have gone in reverse at all and waited till the street was clear.

Wish these drivers would look out their side view mirrors before going in reverse and hitting a pedestrian..it could have been worse.

Duke C.

Plumber they outsourced the work to this past saturday, think his name is George from his heavy accent. Called Friday for Saturday morning, we agreed on 12. 1pm rolls around and he's still a no show, i call him up and he basically forgot so he shows up at 1:30pm. Does the work, and i called the main line Saturday to leave a message to call me back so I can pay the invoice. Its Monday today, stepped away from my desk and i come back i see a missed call from the plumber and he's yelling and cursing via a voicemail saying that they tried to reach me all morning to settle the bill both him and the company, which i didn't receive any calls but the one call from him, basically straight lying. Would not use them again

Jackie T.

Excellent service! Amazing efficiency, v experienced and skilled plumber and reasonable price.

Details: I called in a panic about a leak at 7 am, technician called back within an hour to confirm details, plumber arrived v shortly thereafter, he diagnosed problem in 10 minutes. I was advised of exact price of replacement part and service. He went off to get a new replacement part and returned and installed v efficiently. I was assured if any further leak they would sort it out. Exemplary service! So great to know of this company!

Meredith W.

I just moved into an older building and my water pressure was abysmal! Landlord told me that Downtown plumbing had installed the shower some time ago, so I gave them a call. After explaining my issue, Dominic came himself to check it out and was able to install a new head for me at no charge. So pleased with the customer service. Would highly recommend Downtown Plumbing!

Josephine B.

I would not recommend them. They came three times to fix a pipe and then a clog in the line. One week later the line is still clogged and water is all over the floor. I called them to come back. They did not respond.

Prospect P.

Would never use them again. They charge a lot for their services. Technician was there 20 mins. I don't know what the hourly rate for a plumber is but according to the bill I got it must be over $1000 an hour.

Karen B.

I have been meaning to right a review of this company for quite some time. My mom has used this company on 3 occasions and each time we had a good experience. They are prompt, reasonably priced and do great work. I will definitely recommend this company to others.

Seth L.

Called on a Tuesday at noon about my sink that wouldn't drain (despite me playing Mr Plumber to no avail). Yuri came by at 2, spent an hour or more with mechanical snake thingy and I had greatest drainage speeds I've had in years. Yuri also happily explained why an island sink always has challenges with draining (no air pipe) and I couldn't be happier with the service. I think it cost $225, not sure if that's high or not but I have a larger project that Yuri took a look at and will likely use them again assuming pricing not ridiculous.