Downtown Plumbing & Heating

Lil M.

The guys who came to our apartment were courteous, efficient, and professional, and their price was extremely reasonable. I highly recommend them.

Mary O.

Just spent an entire day waiting for William Rivera to appear. At 930 he was coming. Then said he had a flat and another job and would call after that job. At 5:30 I called, got his voicemail. He never responded. Called the company and they said they would have him call. It is 8 pm and nothing. I am glad my problem is not flooding. I wonder if I could charge for the day I spent waiting for nothing. A call would have been at least polite. Now I will use someone else.

Riley M.

We had Downtown P&H visit our apartment to fix an overflowing toilet tank. Their customer service was available in the middle of the night and coached us on how to temporarily solve the problem until the plumber could come in the morning. William called us at 8 am, just like the operator said he would, and showed up to fix the issue within an hour. He was efficient, friendly, and detail oriented. Not only did he fix our plumbing problem, but he CLEANED our entire bathroom area around the toilet and the sink, replaced our problematic toilet flushing lever without being prompted, as well as noticing our bathroom door handle was loose and tightening it. These guys are great. Would definitely be using Downtown P&H again and utilizing William's skills and excellent customer service.

Peter D.

Super responsive and very helpful. Could not be more positive on the experience. Unfortunately, however, their technician was not trained on my particular type of boiler. So they could not fix it. But they bent over backwards trying to solve the problem and hardly charged me anything to diagnose the problem.

Jared T.

Called on a Friday at around 1pm to have my kitchen sink drained and someone showed up around an hour later. Very prompt, professional and quick.

Chris F.

I've had Anthony at Downtown P&H visit my apartment/building multiple times and he's been an absolute pleasure to work with. He clearly cares about his job and the work he does. He's also happy to share his knowledge with you if you're interested. Quality work, quality people; don't hesitate to call these guys up!

Michelle D.

Terrible service! Long story short, I waited almost 8 hours over the course of two days for the plumber to never show up. Willie said he would be at my apartment between 1-2 and never showed up. When I asked to ask when he thought he would be there, he repeatedly said he was just finishing another job up and would be there soon. Finally at 6pm, I asked to reschedule. He gave me this long guilt trip about how Friday is his day off, but he could come early in the morning. Again, he never showed and claimed that he could be here in a few hours. I totally understand that some jobs take longer than expected, but I took two days off work waiting for a guy to finish up another job and be right over. Maybe the other plumbers who work for the company are fine, but my experience was terrible.

Scott P.

great experience on a pretty basic job, but always nice to get great communication, pleasant attitude, and quick, competent work.

Janice H.

These guys are the bomb. Fast, reliable, and they really know their stuff. I had two dishwasher hoses mistakenly replaced to stop a leak, and they came in and discovered that the real source of the problem was actually a cracked pipe under the sink. Would recommend them highly.

Kobla M.

We had a patchwork job done by an amatuer plumbler which caused two leaks under the sink. We called Downtown Plumbing on Saturday night during Labor Day weekend and he was able to send someone out by 9:00am Sunday morning. Not only did they show up but he was extremely respectful, knowledgeable and efficient. The job took about an hour to complete and after it was done, he trouble shot some other areas in the kitchen AND in the bathroom. I was so satisfied with the price they charged and the work completed. I would use Downtown Plumbing & Heating again and recommend them to my family & friends.